Amazon Textract vs OpenText Capture comparison

Amazon Web Services (AWS) and OpenText are both solutions in the Intelligent Document Processing (IDP) category. Amazon Web Services (AWS) is ranked #11 with an average rating of 6.7, while OpenText is ranked #4 with an average rating of 8.0. Amazon Web Services (AWS) holds a 4.4% mindshare in IDP, compared to OpenText’s 7.4% mindshare. Additionally, 66% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Amazon Textract

Read 3 Amazon Textract reviews

509 Views
484 Comparison Views

66% willing to recommend

OpenText Capture

Read 8 OpenText Capture reviews

1,318 Views
1,318 Comparison Views

100% willing to recommend

Amazon Textract

OpenText Capture

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 19, 2025

Amazon Textract and OpenText Capture are competing products offering document data extraction solutions. Amazon Textract appears more favorable in terms of integration capabilities and flexibility, while OpenText Capture is recognized for its advanced processing features.

Features: Amazon Textract provides seamless integration with other AWS services, automatic data extraction, and suitability for structured data. OpenText Capture distinguishes itself with sophisticated data capture technology, support for complex document formats, and advanced workflow automation.

Ease of Deployment and Customer Service: Amazon Textract benefits from integration with AWS, simplifying deployment and providing comprehensive technical support through AWS resources. OpenText Capture offers a robust on-premises deployment option and dedicated service support, appealing to enterprises with specific deployment needs.

Pricing and ROI: Amazon Textract has a pay-as-you-go pricing model with significant ROI due to its scalable nature, making it cost-effective for organizations with fluctuating data volumes. OpenText Capture requires initial investment but delivers long-term value with its in-depth data management capabilities.

To learn more, read our detailed Amazon Textract vs. OpenText Capture Report (Updated: September 2025).

Buyer's Guide

Amazon Textract vs. OpenText Capture

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon Textract

Ranking in Intelligent Document Processing (IDP)

11th

Average Rating

6.6

Reviews Sentiment

4.3

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Capture

Ranking in Intelligent Document Processing (IDP)

4th

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Intelligent Document Processing (IDP) category, the mindshare of Amazon Textract is 4.4%, up from 2.7% compared to the previous year. The mindshare of OpenText Capture is 7.4%, up from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Intelligent Document Processing (IDP) Market Share Distribution
Product	Market Share (%)
OpenText Capture	7.4%
Amazon Textract	4.4%
Other	88.2%

Intelligent Document Processing (IDP)

Featured Reviews

Anuj Pratap Singh

Deputy Manager at Deloitte

Achieve efficient automation in document processing with advanced data extraction features

When discussing Amazon Textract, the handwritten OCR quality is good. I'm working with multiple OCR solutions for handwritten data, and Amazon Textract is much better than other solutions. Amazon Textract is superior because it has features that allow you to use analytics or intelligent automation with the OCR. It will automatically identify key and value pairs, so you can use the data easily. For instance, if a PDF mentions a name, Amazon Textract can identify the key and value, translating that data automatically. Implementing Amazon Textract decreases manual effort in document processing tasks. For example, if any data entry is done by one employee, using the OCR will automatically decrease the man-hours required. Amazon Textract helps in compliance and auditing efforts because if I have a 100-page report that needs summarizing, I first need to extract data from it and input it into Excel. This data copy-pasting can be a challenging task for a human, but OCR simplifies it, enabling calculations to be implemented much faster and more efficiently.

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Shital Funde

Managar at a computer software company with 1,001-5,000 employees

A powerful solution for custom scripting but .NET knowledge is required

Knowledge of .NET is required to effectively use the solution or it can be complicated. I was able to train customers to use the solution if they had some .NET experience. The solution should offer a lightweight version that includes the OCR or document scanning and does not include the entire enterprise package with custom scripting.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Amazon Textract is superior because it has features that allow you to use analytics or intelligent automation with the OCR; it will automatically identify key and value pairs, so you can use the data easily."

"With the help of Amazon Textract, we are reducing labor and manpower because with just one API call, we can get all the extracted information with its coordinates."

"Amazon Textract was easy to use."

"The automated version of the vendor invoice management is great."

"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."

"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."

"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."

"The solution is very powerful because it allows for custom scripting."

"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."

Cons

"The product has not given correct results for me. It was not accurate, especially with handwritten items and documents with pencil marks, which Amazon Textract failed to identify correctly."

"They should provide an offline solution because in many areas in India and outside, there are clients facing Internet issues."

"Sometimes the tabular data does not process properly for complex tabular structures or complex tables."

"The setup is medium complexity."

"If something is handwritten and attached to an email, it doesn't capture the information correctly."

"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"

"Knowledge of .NET is required to effectively use the solution or it can be complicated."

"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."

"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."

"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."

Pricing and Cost Advice

Information not available

"OpenText is an expensive solution."

"Some customers say the solution can get costly because it requires licenses or enterprise packages."

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Top Industries

By visitors reading reviews

Financial Services Firm

38%

Computer Software Company

Government

Manufacturing Company

Financial Services Firm

19%

Computer Software Company

11%

Insurance Company

10%

Government

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	6

Questions from the Community

What is your experience regarding pricing and costs for Amazon Textract?

I did not think about the cost that much because we have to fulfill the customer's requirement. Whatever they demand, we do not think about cost at first. Whatever the cost involved, we will pay fo...

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What needs improvement with Amazon Textract?

The main benefit of using Amazon Textract needs improvement, specifically when we extract the tabular data, it is very complicated to get its coordinate functions. We get the coordinates for child ...

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What is your primary use case for Amazon Textract?

There was a use case for the healthcare domain where we have to process dental claims and EOB documents. For that document, we have to extract the information in the structured tabular format as we...

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What needs improvement with OpenText Intelligent Capture?

There is room for improvement regarding the data extraction and OCR capabilities in OpenText Capture, especially with the advancements in LLMs and various extraction methods such as CVision. The pr...

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What is your primary use case for OpenText Intelligent Capture?

I use OpenText Capture for any digital format or hard copies, everything that needs to be digitalized and stored in a content management platform. Before storing in any content management platform,...

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What advice do you have for others considering OpenText Intelligent Capture?

Based on my rich experience with OpenText Capture, I would advise organizations considering it for their environment that this product is useful for handling heavy volumes or more complex documenta...

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Comparisons

UiPath Document Understanding vs Amazon Textract

Compared 37% of the time

IBM Datacap vs Amazon Textract

Compared 21% of the time

Instabase vs Amazon Textract

Compared 19% of the time

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ABBYY Vantage vs OpenText Capture

Compared 25% of the time

Tungsten TotalAgility vs OpenText Capture

Compared 12% of the time

IBM Datacap vs OpenText Capture

Compared 9% of the time

Hyland Brainware vs OpenText Capture

Compared 9% of the time

UiPath Document Understanding vs OpenText Capture

Compared 9% of the time

More OpenText Capture Competitors

Product Reports

Buyer's Guide

Intelligent Document Processing (IDP)

September 2025

Download Amazon Textract product report

Buyer's Guide

OpenText Capture

September 2025

Download OpenText Capture product report

Also Known As

No data available

OpenText Captivas

Overview

Amazon Textract is a service that automatically extracts text and data from scanned documents. Amazon Textract goes beyond simple optical character recognition (OCR) to also identify the contents of fields in forms and information stored in tables.

Many companies today extract data from documents and forms through manual data entry that’s slow and expensive or through simple optical character recognition (OCR) software that requires manual customization or configuration. Rules and workflows for each document and form often need to be hard-coded and updated with each change to the form or when dealing with multiple forms. If the form deviates from the rules, the output is often scrambled and unusable.

Amazon Textract overcomes these challenges by using machine learning to instantly “read” virtually any type of document to accurately extract text and data without the need for any manual effort or custom code. With Textract you can quickly automate document workflows, enabling you to process millions of document pages in hours. Once the information is captured, you can take action on it within your business applications to initiate next steps for a loan application or medical claims processing. Additionally, you can create smart search indexes, build automated approval workflows, and better maintain compliance with document archival rules by flagging data that may require redaction.

Amazon Web Services (AWS)

OpenText Capture leverages machine learning for effective document extraction and automated vendor invoice management, boasting powerful integration capabilities with CRM systems and an efficient OCR tool. Its platform supports API interaction for comprehensive document management.

OpenText Capture enhances document processing through accurate indexing with machine learning and efficient image capture via OCR, integrating data into systems like ECM and ERP. Users benefit from streamlined workflows, automating tasks such as extracting invoice data from scanned or emailed documents. Challenges include improving AI-driven document duplicate detection, OCR for lease abstraction, and the development of mobile capture features. Users seek a more user-friendly experience with lower licensing costs.

What are the key features of OpenText Capture?

Accurate Document Extraction: Utilizes machine learning to precisely extract information.
Automated Invoice Management: Reduces manual input through automation.
CRM System Integration: Seamlessly integrates with CRM for enhanced workflow.
Effective OCR Tool: Capable of advanced scanning and image processing.
API Interaction: Supports API use over mobile, email, or web platforms.
Custom Scripting: Enables tailored functionality to meet user-specific needs.

What benefits or ROI should users expect?

Increased Efficiency: Streamlines document management, saving time and resources.
Cost Reduction: Minimizes human intervention, reducing operational costs.
Enhanced Data Accuracy: Provides precise data capture and processing.
Flexible Integration: Easily connects with existing systems for a cohesive workflow.
Improved Automation: Boosts productivity through intelligent automation features.

Industries rely on OpenText Capture for efficient document management in capturing vendor invoices and automating workflows. In real estate, OCR might be used for processing lease documents, streamlining property management. Finance sectors benefit from automated invoice handling, often integrating data with ERP systems for improved financial oversight.

OpenText

Sample Customers

Cambia, Change Healthcare, ClearDATA

Information Not Available

Buyer's Guide

Amazon Textract vs. OpenText Capture

September 2025

Free Report: Amazon Textract vs. OpenText Capture

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