Amazon CloudWatch vs SolarWinds NPM comparison

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Amazon Web Services (AWS) Logo
4,580 views|3,689 comparisons
88% willing to recommend
SolarWinds Logo
8,706 views|4,756 comparisons
92% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Aug 11, 2023

We compared Amazon CloudWatch and SolarWinds NPM based on our users' reviews in five categories. We reviewed all of the data and you can find the conclusion below.

  • Features: Amazon CloudWatch users liked the solution’s simplicity, intuitive interface, and ability to handle large workloads. Users also praised CloudWatch’s comprehensive monitoring and alerts. SolarWinds NPM is commended for its adaptability and extensive network surveillance functionalities. 

  • Room for improvement: Some reviews mentioned that Amazon CloudWatch could improve performance and dashboard visualization. Others noted that the solution lacked compatibility with some databases. SolarWinds NPM needs improvement in edge computing capabilities and data reporting. Users also said the performance could be better and that they would like to see expanded IPAM functionality.

  • Service and Support: Customers generally have positive opinions about Amazon's customer service. They commended the support team for its availability and timely issue resolution. While some customers described SolarWinds support as helpful and responsive, others reported delayed responses.

  • Ease of Deployment: Amazon CloudWatch is generally described as easy to set up. Some users said SolarWinds NPM was straightforward to set up, while others perceived it as complex.

  • Pricing: Amazon CloudWatch offers a flexible pricing structure based on usage and processing without any separate licensing cost. Some users said that scaling up can be costly due to the need for additional storage space. The cost of SolarWinds NPM varies depending on the customer’s size and requirements. Some users find it costly.

  • ROI: Amazon CloudWatch offers a return on investment by minimizing the need for manual monitoring. Some users reported immediate benefits from using SolarWinds NPM in terms of security and business outcomes, while others have not.

Comparison Results: Reviewers say that Amazon CloudWatch is a simple, intuitive solution that can handle large workloads, but some mentioned dashboard visualization and customizability as areas for improvement. SolarWinds NPM is a customizable solution that’s easy to deploy and features comprehensive network monitoring capabilities. However, some users consider it costly and voiced concerns about technical support and user experience.

To learn more, read our detailed Amazon CloudWatch vs. SolarWinds NPM Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of Amazon CloudWatch is intrusion prevention.""The most valuable feature of Amazon CloudWatch is the monitoring and UI.""The most valuable feature of Amazon CloudWatch is reliability.""We can set CPU thresholds using the solution.""I can put it in a simple term, its simplicity is always there.""It offers direct integrations with various storage providers, making it convenient to push logs from CloudWatch to these external platforms.""I have found the memory metrics and the CPU metrics valuable.""The detection is the most valuable feature."

More Amazon CloudWatch Pros →

"The solution is very user-friendly.""The stability is fantastic.""This solution offers a very good view of our network and allows us to effectively monitor performance.""I found a lot of valuable features in SolarWinds NPM, such as the customized application monitoring that allows you to customize any monitoring and script customization, and you also have the option to deploy and upgrade SolarWinds NPM online, which is very useful for my organization.""It is very extensible with 'SWQL' and APIs to where we are beginning to integrate it with network automation.""Can easily be interconnected with other management systems.""SolarWinds dashboard is very fast. Also, their interface is very good, it looks very user-friendly. The product allows me to see a summary of the network being monitored at a glance.""The people in technical support are very good."

More SolarWinds NPM Pros →

Cons
"There is room for improvement in the pricing, because they have a premium version, but it's not really a premium version. It's just an enhanced monitoring version, and it can be a bit expensive depending on your usage.""It is hard to configure; it is not a straightforward tool.""The product should provide more features.""There's a learning curve with Amazon CloudWatch since we have to learn to write the queries to extract the keys and logs.""The solution's integration could be easier for laypersons.""I found several areas for improvement in Amazon CloudWatch. First is that it's tough to track issues and find out where it's going wrong. The process takes longer. For example, if I get an exception error, I read the logs, search, go to AWS Cloud, then to the groups to find the keyword to determine what's wrong. Another area for improvement in Amazon CloudWatch is that it's slow in terms of log streaming. It requires an entire twenty-four hours for scanning, rather than just one hour. This issue can be solved with Elasticsearch streaming with Kibana, but it requires a lot of development effort and integration with Kibana or Splunk, and this also means I need a separate developer and software technical stack to do the indexing and streaming to Kibana. It's a manual effort that you need to do properly, so log streaming should be improved in Amazon CloudWatch. The AWS support person should also have a better understanding of the logs in Amazon CloudWatch. What I'd like added to the solution is a more advanced search function, particularly one that can tell you more information or special information. Right now, the search function is difficult to use because it only gives you limited data. For example, I got an error message saying that the policy wasn't created. I only know the amount the customer paid for the policy, the mobile number, and the customer name, but if I use those details, the information won't show up on the logs. I need to enter more details, so that's the type of fuzzy matching Amazon CloudWatch won't provide. If this type of search functionality is provided, it will be very helpful for businesses and companies that provide professional services to customers, like ours.""Incorporating a straightforward method or a plug-and-play solution for integrating these databases with our systems, facilitating smooth data transfer, and enabling the creation of dashboards for monitoring and analysis would be beneficial.""For monitoring applications or for APM, CloudWatch has some limitations. You cannot monitor application performance from CloudWatch, and you have to go for a third-party tool."

More Amazon CloudWatch Cons →

"The solution does not offer much customization so is somewhat inflexible.""The only thing that can be improved is to continually add to the existing capabilities of the product.""The improvement would be that SolarWinds NPM thoroughly checks its patches before releasing them to the market. Better testing, alpha testing, and then releasing it to the market.""We decided that we were no longer going to trust that their products have not been capitalized.""Robustness of network element mapping tool could be better""It would be nice if SolarWinds added some technical protocols like Modbus. The market needs a simple solution for monitoring a technical device.""My team has had a lot of issues with support.""The root cause analysis and installation faults are not clear."

More SolarWinds NPM Cons →

Pricing and Cost Advice
  • "We have monthly licensing costs. The licenses are probably in the vicinity of about $300 - $350/month."
  • "Its pricing is reasonable. It is sometimes tricky, but it is reasonable as compared to others."
  • "What's were using is the free service of Amazon CloudWatch, so they're not charging us. As for hidden fees, we're not aware of them because we're using what our clients provided us."
  • "The pricing model is pay-as-you-go so you have to be mindful of usage to manage costs."
  • "Amazon CloudWatch has very cheap pricing, and it hardly costs my company $25-$30 a month for fifty systems, so it's pretty affordable."
  • "The solution is expensive."
  • "The price of Amazon CloudWatch is reasonable for detailed basic monitoring."
  • "The price of Amazon CloudWatch is reasonable. When the rate of data collection is done the price will increase. The price is less than other solutions."
  • More Amazon CloudWatch Pricing and Cost Advice →

  • "I’d suggest that people be aware that licensing has tiers."
  • "Excluding the costs of running VMs and physical blade servers, our licensing costs run around US$200,000/year for over 60 polling engines."
  • "I think that the cost has risen, but the functionality and versatility is way above other products."
  • "The licensing model is such that you can purchase only what you need; and then grow into the next level by paying only the difference in price and the associated maintenance costs."
  • "The price points are more than competitive when compared to other vendors."
  • "I believe the original setup cost was around $3500 with an annual cost of around $1200-$1500 to renew the support license. This would bring the average day-to-day cost of around $5-$6 over three years."
  • "You have to license it per year, for the support. You don't really need to have support once you've already set it up. Once you install SolarWinds, you can skip on the licensing. It will still work."
  • "The pricing needs to be improved. It is too high. One full engine costs around $10 000, which is why we don't have high availability right now."
  • More SolarWinds NPM Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want using these, but they require quite some expertise before you can use them. Then there are the ones that are not open source, the enterprise softwares and cost you some money, but on the other hand, they are extremely easy to set-up and learn. You can have them up and running in a matter of minutes. And then there are those which are completely cloud based. They can be free of cost or charge some money depending on the software. The good thing about these is that you don’t have to install any extra software, and it can be managed completely online but then again these have limited features and you cannot exploit them to the full extent as you can do with the open-source and to some extent the enterprise software, so I won’t suggest you to use these, because these are generally not the complete solutions and require other support software to achieve the same. Below I have listed the outstanding pros and cons of the various Network analyzers that you can look into Nagios Pros: Nagios offers an extensive set of collector plug-ins that allows users to gather performance and availability data from a broad range of operating systems, including  Windows and Netware Nagios… Read more →
    Questions from the Community
    Top Answer:The monitoring features are valuable.
    Top Answer:CloudWatch doesn’t monitor disk throughput by default. It is part of EC2. If EC2 forwards the logs, then we can do it.
    Top Answer:It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring or… more »
    Top Answer:From my point of view, SolarWind is the best tool.
    Top Answer:We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer are… more »
    Ranking
    Views
    4,580
    Comparisons
    3,689
    Reviews
    34
    Average Words per Review
    433
    Rating
    8.2
    Views
    8,706
    Comparisons
    4,756
    Reviews
    28
    Average Words per Review
    492
    Rating
    8.2
    Comparisons
    Also Known As
    Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
    Learn More
    Overview

    Amazon CloudWatch is a monitoring and observability service provided by Amazon Web Services (AWS). It allows users to collect and track metrics, collect and monitor log files, and set alarms. With CloudWatch, users can gain insights into their applications, infrastructure, and services, enabling them to make informed decisions and take necessary actions. 

    It provides a unified view of AWS resources and applications, making it easier to troubleshoot issues and optimize performance. CloudWatch offers a range of features including customizable dashboards, automated actions, and integration with other AWS services. 

    The product is a scalable and reliable solution that helps businesses ensure the availability and performance of their applications and infrastructure.

    SolarWinds NPM is a network monitoring solution that enables you to detect, diagnose, and resolve network performance issues and outages quickly and efficiently. The solution is a powerful tool that can help you increase service levels, reduce downtime with multi vendor network monitoring, simplify the management of complex network devices, improve operational efficiency, and much more.

    SolarWinds NPM Features

    SolarWinds NPM has many valuable key features. Some of the most useful ones include:

    • Increased scalability
    • Fault, performance, and availability monitoring
    • Dynamic network discovery and mapping
    • Cross-stack network data correlation
    • Customizable topology
    • Dependency-aware intelligent alerts
    • Intelligent maps
    • Automated capacity forecasting, alerting, and reporting
    • Logical and physical network monitoring
    • Monitor Azure vNet gateway visibility

    SolarWinds NPM Benefits

    There are several benefits to implementing SolarWinds NPM. Some of the biggest advantages the solution offers include:

    • Comprehensive monitoring for advanced network devices: With SolarWinds NPM, you can gain insight into the health and performance of your load balancers, Cisco ASA and Palo Alto Networks, firewalls, and Cisco Nexus switches.
    • Hardware health monitoring: SolarWinds NPM makes it easy for you to monitor, alert, and report on key device metrics, including power supply, fan speed, and temperature.
    • Customizable performance and availability reports: With this feature, you can choose from more than 100 templates to schedule and also generate custom network performance reports.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the SolarWinds NPM solution.

    PeerSpot user Andrew N., Senior Network Engineer at Element Critical, says, “The "Performance Analyzer" feature is the solution's most valuable aspect. It's able to do the bounded graphs of all the interface stats, from errors to broadcasts and to current traffic. With a click of a button you're able to, in one interface, look at historical data for those items.” He also adds, “From the troubleshooting point of view, just having that peace of mind is great. And, The solution is extremely stable. We haven't had any issues in that regard. We haven't had issues with bugs, glitches, or crashes."

    Daniel S., Systems and Data Warehouse Supervisor at MMSD, mentions, “The alerting and usage tracking is a valuable feature because it alerts us when we're getting near capacity on disk space, network utilization or processor utilization. It helps us manage our capacity and enables us to be proactive.”

    A Senior Vice President and CIO at a financial services firm explains, “As we look to add more servers to our virtual environment and to understand the impact, the solution allows us to dig into the historical charts related to capacity planning. It also gives us visibility of spikes and allows us to track down the reasons for their occurrences. So too, it makes room for potential processes that have gotten hung or runaway and to know when it's time to reboot a server or service.”

    Dinesh N., Digital Innovation at Bobcat Company, states, “The best part of the solution is the sharing display. It gives a general public ID wherein everyone can link to a public display. That's a good feature.”


    Fazal A., Implementation & Support Specialist at 360Factors, comments, “We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down. In the event an interface goes down, we have multiple reports that include availability monitoring, network uptime monitoring, and network downtime monitoring. These reports are on multiple schedules such as the end of the day, end of the last business day of the week, monthly, and quarterly. This gives us the ability to provide reports to our management and let them know the performance of our network.”

    Sample Customers
    AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
    Microsoft, Federal Express, Hewlett-Packard, and MasterCard
    Top Industries
    REVIEWERS
    Financial Services Firm31%
    Healthcare Company13%
    Computer Software Company13%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm16%
    Manufacturing Company6%
    Government6%
    REVIEWERS
    Computer Software Company12%
    Comms Service Provider12%
    Financial Services Firm11%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Educational Organization50%
    Computer Software Company7%
    Government5%
    Manufacturing Company5%
    Company Size
    REVIEWERS
    Small Business35%
    Midsize Enterprise16%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise15%
    Large Enterprise64%
    REVIEWERS
    Small Business33%
    Midsize Enterprise18%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise55%
    Large Enterprise32%
    Buyer's Guide
    Amazon CloudWatch vs. SolarWinds NPM
    March 2024
    Find out what your peers are saying about Amazon CloudWatch vs. SolarWinds NPM and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    Amazon CloudWatch is ranked 9th in Cloud Monitoring Software with 40 reviews while SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 147 reviews. Amazon CloudWatch is rated 8.0, while SolarWinds NPM is rated 8.2. The top reviewer of Amazon CloudWatch writes "Instantaneous response when monitoring logs and KPIs". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". Amazon CloudWatch is most compared with Zabbix, Datadog, Google Cloud's operations suite (formerly Stackdriver), Dynatrace and Nagios XI, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and LogicMonitor. See our Amazon CloudWatch vs. SolarWinds NPM report.

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    We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.