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Amazon CloudWatch vs NetCrunch comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon CloudWatch
Ranking in Log Management
19th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Application Performance Monitoring (APM) and Observability (24th), Cloud Monitoring Software (15th)
NetCrunch
Ranking in Log Management
51st
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
Network Monitoring Software (70th), Server Monitoring (27th), IT Infrastructure Monitoring (62nd)
 

Mindshare comparison

As of November 2026, in the Log Management category, the mindshare of Amazon CloudWatch is 1.3%, down from 2.1% compared to the previous year. The mindshare of NetCrunch is 0.9%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Amazon CloudWatch1.3%
NetCrunch0.9%
Other97.8%
Log Management
 

Featured Reviews

Amandeep Pawar - PeerSpot reviewer
Engineer Technology at Iris Software Technologies Private Limited
Monitoring microservices has improved and teams respond faster to production incidents
In my opinion, the best features Amazon CloudWatch offers are Metrics, Analytics, Logs, Alarms, Dashboards, and Log Insights, with standout features being real-time monitoring and centralized logging, proactive alerting, and fast troubleshooting. The dashboards in Amazon CloudWatch help with troubleshooting by allowing us to easily look into API latency and how much resource consumption is occurring. The CloudWatch dashboard provides real-time data and views of our application health while Log Insights lets us quickly search and analyze logs to identify root causes of production issues, making troubleshooting time efficient and monitoring much more streamlined. Amazon CloudWatch has positively impacted my organization by improving our ability to monitor production issues and easily find the root cause in the application. We can quickly fix issues at the point of occurrence, and real-time metrics for microservices provide centralized logging and automated alerts that enable fast incident detection, quicker troubleshooting, and better application reliability, ultimately reducing operational efforts by giving engineers a single platform for monitoring AWS resources and microservices. I have seen many positive outcomes in my organization, estimating that CloudWatch reduced troubleshooting time by around thirty to forty percent because engineers could correlate metrics and logging from a single platform. Early alerts also help us resolve many performance issues before they escalate into major incidents, contributing to improved service availability.
it_user1038504 - PeerSpot reviewer
Senior Systems Administrator, Technical Lead at Connectivity Wireless
A network monitoring platform with a useful reporting feature, but permission-based options could be better
The initial setup is fairly easy. Most of it's wizard-based. You don't have to be a rocket scientist to set it up. But if you don't know certain things related to protocols and everything else, it might be difficult. If you know how SNMP works, it'll be fairly simple to set up.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution offers very detailed metrics for their services."
"The technical support is fantastic; it's the best ever."
"Setting up this product was easy. I found data analytics as its most valuable feature."
"Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks."
"What my company likes best about Amazon CloudWatch is that it's on AWS. My team also likes it for its log feature. As the solution is on AWS, it also has good pricing and resource availability, plus it's what clients choose. My company also chose AWS for Forge ECS, and at the time, there was a need for the log features provided by Amazon CloudWatch, so it's the solution my team went with."
"I can put it in a simple term, its simplicity is always there."
"The monitoring feature is valuable."
"We are able to, on a real-time basis, understand the capacity utilization and the latency aspects, and, to that extent, we can now know the productivity of the tests and if the development team has increased them in any way."
"The setup is very intuitive and quick - it all just took a few minutes we were done."
"Reporting on NetCrunch is pretty good; it's very similar to SolarWinds, just with a different interface, and the majority of everything there was beneficial."
 

Cons

"Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage."
"The drill-down aspect on the dashboard of the solution needs improvement. We get a very good high-level overview, but when we drill down, it becomes a little less clear. We have given this feedback to AWS as well and hope they will improve this in the future."
"The integration with third-party tools must be made easier."
"I think the machine learning aspect of it probably does help because machine learning is not really machine learning."
"The dashboard and the UI could improve in Amazon CloudWatch. Additionally, they should focus on visibility inside the servers with AI and machine learning integrations. This would allow users who are using the solution to see what is happening within the system better."
"I found several areas for improvement in Amazon CloudWatch. First is that it's tough to track issues and find out where it's going wrong. The process takes longer. For example, if I get an exception error, I read the logs, search, go to AWS Cloud, then to the groups to find the keyword to determine what's wrong. Another area for improvement in Amazon CloudWatch is that it's slow in terms of log streaming. It requires an entire twenty-four hours for scanning, rather than just one hour. This issue can be solved with Elasticsearch streaming with Kibana, but it requires a lot of development effort and integration with Kibana or Splunk, and this also means I need a separate developer and software technical stack to do the indexing and streaming to Kibana. It's a manual effort that you need to do properly, so log streaming should be improved in Amazon CloudWatch. The AWS support person should also have a better understanding of the logs in Amazon CloudWatch. What I'd like added to the solution is a more advanced search function, particularly one that can tell you more information or special information. Right now, the search function is difficult to use because it only gives you limited data. For example, I got an error message saying that the policy wasn't created. I only know the amount the customer paid for the policy, the mobile number, and the customer name, but if I use those details, the information won't show up on the logs. I need to enter more details, so that's the type of fuzzy matching Amazon CloudWatch won't provide. If this type of search functionality is provided, it will be very helpful for businesses and companies that provide professional services to customers, like ours."
"It is hard to configure; it is not a straightforward tool."
"We'd like the interface to be as easy as Datadog."
"Our network is made up of a lot of Cisco devices, and it needs improvements."
"I didn't care for the role-based, permission-based options, which were not the best."
 

Pricing and Cost Advice

"The price is okay for me."
"What's were using is the free service of Amazon CloudWatch, so they're not charging us. As for hidden fees, we're not aware of them because we're using what our clients provided us."
"The product's cost is relatively inexpensive."
"The pricing model is pay-as-you-go so you have to be mindful of usage to manage costs."
"Its pricing is reasonable. It is sometimes tricky, but it is reasonable as compared to others."
"The pricing is average."
"The price of Amazon CloudWatch is reasonable for detailed basic monitoring."
"It’s an open-source solution."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
8%
Comms Service Provider
8%
Construction Company
22%
Comms Service Provider
17%
Manufacturing Company
10%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise26
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
The experience with pricing, setup cost, and licensing for Amazon CloudWatch has been positive. It was very easy to set up because it is built into AWS and does not require separate licensing, bein...
What needs improvement with Amazon CloudWatch?
For improvements, I think Amazon CloudWatch could enhance certain areas, particularly regarding pricing structure. I wish to see simpler pricing, more intuitive dashboards, easier log queries for b...
What is your primary use case for Amazon CloudWatch?
My main use case for Amazon CloudWatch is the monitoring and analytics of the application servers. I basically use Amazon CloudWatch to monitor the microservices and AWS infrastructure, helping me ...
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Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
manufacturing, banking, utilities, energy, universities, healthcare institutions, school districts, military and police entities, non-profit organizations, 
Find out what your peers are saying about Amazon CloudWatch vs. NetCrunch and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.