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Amazon CloudWatch vs Logpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Amazon CloudWatch offers cost savings and control, aiding compliance but challenges remain in quantifying returns during cloud migrations.
Sentiment score
8.1
Logpoint ensures compliance, offers cost-effectiveness and predictable pricing, and boosts ROI, providing value in security operations.
Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks.
 

Customer Service

Sentiment score
7.4
Amazon CloudWatch support is generally praised for responsiveness and expertise, though experiences and costs vary by support package.
Sentiment score
7.4
Logpoint's customer service experiences response delays and varied technical support, with language barriers and stretched local representatives noted.
While using their cloud and cloud resources, if you have an issue with CloudWatch, you must pay additional monthly fees to get time from dedicated tech support.
In recent years, due to business expansion, knowledge levels among support engineers seem to vary.
The technical support for Logpoint is very good, and I would rate it as nine out of ten.
Logpoint's customer support is not sufficient with only one engineer in the US.
 

Scalability Issues

Sentiment score
7.7
Amazon CloudWatch is praised for its scalability, managing large workloads effortlessly and adapting to diverse performance monitoring needs.
Sentiment score
7.6
Logpoint offers exceptional scalability, adaptability, and modularity, supporting growth for small to medium enterprises with robust architecture.
Amazon CloudWatch's scalability is managed by AWS.
It is web-based and accommodates the expansion of our organization.
Logpoint is scalable and capable of expanding.
 

Stability Issues

Sentiment score
8.1
Amazon CloudWatch is reliable and stable, though users experience occasional logging delays and minor complexities in query customization.
Sentiment score
6.6
Logpoint generally maintains stability but can face issues due to hardware dependency and resource allocation, improving with newer versions.
I sometimes notice slowness when Amazon CloudWatch agents are installed on machines with less capacity, causing me to use other monitoring tools.
I have received reports indicating glitches and downtimes with Logpoint.
 

Room For Improvement

Amazon CloudWatch needs enhancements in customization, log management, pricing, integrations, data visibility, and user interface for better performance.
Logpoint requires better integration, usability, performance, documentation, installation processes, cloud capabilities, support, and threat management features.
When using third-party dashboards such as Kibana or Grafana and other visualization tools, there should be a way to feed CloudWatch's data and logging capabilities into these visualization tools.
Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage.
Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.
Dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Logpoint needs to be cloud-native, as currently, it is not.
 

Setup Cost

Amazon CloudWatch pricing is usage-based, often cost-effective, but may increase with data use and custom metrics.
Logpoint offers a cost-effective subscription model with fixed pricing, though advanced consulting fees could increase overall costs.
Overall, the pricing of Amazon CloudWatch is very expensive.
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline.
I rate the pricing at eight, suggesting it's relatively good or affordable.
 

Valuable Features

Amazon CloudWatch offers metrics, alerts, automation, and analytics with seamless AWS integration, scalability, and third-party service support.
Logpoint offers cost-effective log management with advanced analytics, seamless integrations, and user-friendly SIEM and SOAR features.
Being an inbuilt solution from AWS, it saves time on installation, setup, and maintenance.
The best features of Amazon CloudWatch need to improve visibility into the network because when using hundreds of network resources such as transit gateway, VPNs, routers, route tables, and firewalls, it does not give many details in a structured manner.
I like its filtering capability and its ability to give the cyber engine insights.
The UEBA enables us to monitor at the device level, and SOAR provides playbooks and templates that we can modify and incorporate into the platform.
It effectively facilitates logging and log storage and assists in security event management by ingesting security events.
 

Categories and Ranking

Amazon CloudWatch
Ranking in Log Management
13th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
47
Ranking in other categories
Application Performance Monitoring (APM) and Observability (13th), Cloud Monitoring Software (9th)
Logpoint
Ranking in Log Management
39th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Security Information and Event Management (SIEM) (30th), User Entity Behavior Analytics (UEBA) (12th), Endpoint Detection and Response (EDR) (43rd), Security Orchestration Automation and Response (SOAR) (18th)
 

Mindshare comparison

As of June 2025, in the Log Management category, the mindshare of Amazon CloudWatch is 2.1%, up from 1.0% compared to the previous year. The mindshare of Logpoint is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Rahul Kundu - PeerSpot reviewer
Proactively address issues with seamless monitoring while enhancing custom metrics functionality
We use CloudWatch for monitoring and logging. It helps us monitor our applications' performance, particularly in ensuring that every API hit returns a response within four seconds, which is our SLA. We also monitor invocation errors in Lambda and use CloudWatch alerts to notify us of any issues…
Abdullah Secca - PeerSpot reviewer
Valuable monitoring and integration features boost compliance
They are not in the US market, and the quality of support has declined. They migrated operations from Boston to Denmark, and we cannot use a tool hosted outside the country. Additionally, dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
9%
Real Estate/Law Firm
5%
Educational Organization
34%
Computer Software Company
18%
Comms Service Provider
9%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline, which I see as a disadvantage given the price.
What needs improvement with Amazon CloudWatch?
Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage. Another aspect that needs improvement is the look and feel of custom dashboards, which currently do not matc...
What is your experience regarding pricing and costs for LogPoint?
I rate the pricing at eight, suggesting it's relatively good or affordable.
What needs improvement with LogPoint?
Logpoint needs to be cloud-native, as currently, it is not. Additionally, there should be compliance mapping, where the features and actions within Logpoint map to security compliance standards.
 

Comparisons

 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
Find out what your peers are saying about Amazon CloudWatch vs. Logpoint and other solutions. Updated: June 2025.
859,533 professionals have used our research since 2012.