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Altaro VM Backup for MSPs vs Quest Rapid Recovery [EOL] comparison

The compared Hornetsecurity and Quest Software solutions aren't in the same category. Hornetsecurity is ranked #9 in MB , and holds a 6.2% mindshare in the category. Additionally, 50% of Hornetsecurity users are willing to recommend the solution, compared to 90% of Quest Software users who would recommend it.
Altaro VM Backup for MSPs
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50% willing to recommend
 

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Executive Summary
We performed a comparison between Altaro VM Backup for MSPs and Quest Rapid Recovery [EOL] based on real PeerSpot user reviews.

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Altaro VM Backup for MSPs
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
1
Ranking in other categories
MSP Backup (9th)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Anthony Linder - PeerSpot reviewer
Anthony Linder
Information Technology Application Specialist at a government with 10,001+ employees
An incredibly stable product with a great user interface
Improvements are needed in the solution since it might get difficult if you just drop a technical person who doesn't necessarily have a lot of experience with Altaro VM Backup for MSPs. A technical person who hasn't received any dedicated training or hasn't gone through the documentation part of the solution may find the product to be a little non-intuitive at times. In Altaro VM Backup for MSPs, if you expect something to be somewhere else or when you expect a certain part of the user interface to function in a specific way, it doesn't happen so since the functionality that you expect to be there in the product isn't present on that screen and you need to go somewhere else for that piece. I think that is the case with the most complex tech products. I would like to be able to store a full cluster environment inside of Altaro VM and make sure that the cluster communicates inside of the product, presuming that we have the necessary backup drive in our company. Altaro VM already can test individual VM restores, but one can't really go beyond that scope, at least with the version of the solution that we have in our company right now.
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Adam Augustín - PeerSpot reviewer
Adam Augustín
Country Manager at Prianto Ltd
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Granular restoration is extremely useful in Altaro VM Backup for MSPs since it is something that we make use of the most in our company."
"The compression and deduplication features have helped to save on storage costs."
"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."
"The most valuable feature is the disaster recovery process from the data center."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."
"It is more fully integrated with the hypervisor, particularly with VMware solution, and it is simple to create replica sets to our VR site."
"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."
"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
More Quest Rapid Recovery [EOL] pros
 

Cons

"A technical person who hasn't received any dedicated training or hasn't gone through the documentation part of the solution may find the product to be a little non-intuitive at times."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."
"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."
"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time."
"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."
More Quest Rapid Recovery [EOL] cons
 

Pricing and Cost Advice

Information not available
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"The pricing is on the higher end."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"I don't think the licensing for the product is very expensive."
"Its price is okay. It is reasonable in terms of the way it works."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
More Quest Rapid Recovery [EOL] pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
13%
Performing Arts
11%
Computer Software Company
5%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
See all answers
What needs improvement with Quest Rapid Recovery?
The product is expensive.
See all answers
What is your primary use case for Quest Rapid Recovery?
We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.
See all answers
 

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More Quest Rapid Recovery [EOL] Competitors
 

Product Reports

Buyer's Guide
MSP Backup
January 2026
Altaro VM Backup for MSPs reportDownload Altaro VM Backup for MSPs product report
Buyer's Guide
Quest Rapid Recovery [EOL]
January 2026
Quest Rapid Recovery [EOL] reportDownload Quest Rapid Recovery [EOL] product report
 

Also Known As

No data available
Dell AppAssure
 

Overview

Altaro VM Backup for MSPs is a comprehensive backup solution designed specifically for Managed Service Providers (MSPs). Its primary use case is to provide reliable and efficient backup and recovery for virtual machines (VMs) in multi-tenant environments.

The most valuable functionality of Altaro VM Backup for MSPs is its centralized management console, which allows MSPs to easily monitor and manage backups for all their clients from a single interface. This streamlines operations and saves time, enabling MSPs to efficiently handle large-scale deployments.

Altaro VM Backup for MSPs offers a range of powerful features, including flexible scheduling, granular restore options, and support for both Hyper-V and VMware environments. It also includes advanced features like Augmented Inline Deduplication, which significantly reduces storage requirements and speeds up backup and restore processes.

By providing reliable and efficient backup and recovery, Altaro VM Backup for MSPs helps organizations ensure business continuity and minimize downtime in the event of data loss or system failures. It also enables MSPs to offer value-added services to their clients, enhancing their reputation and increasing customer satisfaction.

Hornetsecurity

Quest Rapid Recovery [EOL] provides easy-to-use backup and recovery capabilities, emphasizing granular recovery and point-in-time restoration with simple installation, data replication, and user-friendly navigation.

Quest Rapid Recovery [EOL] helps manage infrastructure environments with features supporting disk backup, archiving, VM standby, and replication. Despite limitations like sluggish GUI, lack of support for tape and Mac, and high memory use, users appreciate its real-time data replication and strong reliability. The tool is employed in on-prem deployments and aids in disaster recovery, protecting data across cloud and on-premise servers, securing databases, and facilitating quick recovery during failures.

What are Quest Rapid Recovery [EOL]'s key features?
  • Ease of Use: Simplifies operations with a user-friendly interface.
  • Granular Recovery: Allows detailed data retrieval.
  • Point-in-Time Restoration: Enables specific time data recovery.
  • Real-time Replication: Ensures up-to-date data replication.
  • Compression and Deduplication: Streamlines data management.
What benefits can users expect from Quest Rapid Recovery [EOL]?
  • Improved Storage Efficiency: Enhanced by archiving and disk backup support.
  • Flexibility: Utilizing VM standby and replication features.
  • Reliability: Offers fast emergency recovery with minimal admin burden.

Quest Rapid Recovery [EOL] is integral for industries requiring robust data protection, encompassing crucial server and database backups in compliance-focused environments with SQL databases and Hyper-V hosts, ensuring swift and dependable recovery solutions.

Quest Software
 

Sample Customers

Alpha & Omega Computer Consultants, Chorus
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Buyer's Guide
MSP Backup
January 2026
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