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Altaro VM Backup for MSPs vs Commvault Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Altaro VM Backup for MSPs
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
1
Ranking in other categories
MSP Backup (8th)
Commvault Cloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
Backup and Recovery (4th), eDiscovery (3rd), Cloud Backup (4th), Disaster Recovery as a Service (4th), Disaster Recovery (DR) Software (6th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
 

Mindshare comparison

While both are Cloud Services solutions, they serve different purposes. Altaro VM Backup for MSPs is designed for MSP Backup and holds a mindshare of 6.0%, up 5.0% compared to last year.
Commvault Cloud, on the other hand, focuses on Backup and Recovery, holds 3.6% mindshare, down 7.5% since last year.
MSP Backup Mindshare Distribution
ProductMindshare (%)
Altaro VM Backup for MSPs6.0%
N-able Cove Data Protection15.3%
MSP360 Backup12.0%
Other66.7%
MSP Backup
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Commvault Cloud3.6%
Veeam Data Platform6.0%
Rubrik3.4%
Other87.0%
Backup and Recovery
 

Featured Reviews

Anthony Linder - PeerSpot reviewer
Information Technology Application Specialist at a government with 10,001+ employees
An incredibly stable product with a great user interface
Improvements are needed in the solution since it might get difficult if you just drop a technical person who doesn't necessarily have a lot of experience with Altaro VM Backup for MSPs. A technical person who hasn't received any dedicated training or hasn't gone through the documentation part of the solution may find the product to be a little non-intuitive at times. In Altaro VM Backup for MSPs, if you expect something to be somewhere else or when you expect a certain part of the user interface to function in a specific way, it doesn't happen so since the functionality that you expect to be there in the product isn't present on that screen and you need to go somewhere else for that piece. I think that is the case with the most complex tech products. I would like to be able to store a full cluster environment inside of Altaro VM and make sure that the cluster communicates inside of the product, presuming that we have the necessary backup drive in our company. Altaro VM already can test individual VM restores, but one can't really go beyond that scope, at least with the version of the solution that we have in our company right now.
Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Granular restoration is extremely useful in Altaro VM Backup for MSPs since it is something that we make use of the most in our company."
"This is a very stable product."
"We recommend this product for people who are running the Oracle Virtualization Manager."
"Metallic has also saved our organization money on infrastructure costs because the price was amazingly affordable, and we didn't have to create an on-prem solution."
"Backup and archive with a single window, with a single backup job. You only need to type "c"."
"In the VM, we have Live Recovery, Live Mount, and Live Sync."
"Commvault provides us with a single platform to move, manage, and recover data."
"The Command Center is provided from the web interface. You can back up the data for everybody, but also you can give everybody the ability to view and restore their data. For example, if a laptop, machine, or environment is owned by X, then X can look in and see the environment and data that he has backed up. He can see everything that he owns and can manage the environment as he wishes. It gives him an excellent view of his environment and infrastructure. Also, if you are a service provider, you can back up data for multiple companies and give everyone an interface for their environment to manage, backup, and restore data. Commvault has done excellent work in this area."
"We can rely on Commvault for the data. 100%, you will get your data back."
 

Cons

"A technical person who hasn't received any dedicated training or hasn't gone through the documentation part of the solution may find the product to be a little non-intuitive at times."
"It is quite expensive when compared to other applications in the market."
"The reporting could be improved because the reports we get from our partner aren't sufficient. It isn't very detailed. I'm not sure if it's an issue with our partner or Metallic. They do a full backup on Monday and incremental backups throughout the week. However, we don't get detailed reports about the size of the incremental backups. The report just tells us whether a backup was successful."
"The solution can be a bit complex for new users. The solution needs better Office 365 data backup management."
"They reply to the support portal weekly, but there are some delays."
"They should move the CommServe outside of Windows machines and the database should be distributed among servers. It's still a single point of failure."
"They can improve the VMware recovery and VMware backup. There is an improvement area on the VMware infrastructure. They can make available what they call a VSA proxy. They can have an appliance-type setup to deploy VSA backups and help recover quicker. They can have an appliance ready. Instead of having to have a server dedicated to that and installing software on a server, they can just provide an actual appliance for that."
"There are many settings that have to be done on your own. It would benefit from a better interface."
"I need documentation for Azure backups. One expectation that I have is regarding PDF documentation. When I was trying to browse the documentation, I could not locate that."
 

Pricing and Cost Advice

Information not available
"In my experience, compared to solutions like Veritas and Veeam, while they do have their technical pluses and minuses, Commvault can save you on average forty percent initially, and then twenty to twenty-five percent annually."
"It is a bit more than other products, but when you consider the time savings, it is saving money."
"If budget allows using the per socket license and not the agent based with per GB counter for Dedup is the way to go."
"There is a bit of cost involved with signing up the entire solution. It's not a cheap solution."
"The product is cheap."
"The cost of an integrator license is moderate and its features cover most customers."
"Commvault Backup & Recovery is priced fairly, and its performance-to-cost ratio is also better than fair."
"The price of Commvault HyperScale X is a lot higher than competitors. As a government institution, we have annual costs. We made a budget for one year in advance. It was difficult to calculate the other solution's costs because each solution has another way of licensing. The solution is expensive but it is very good and we know the good quality we will be receiving."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What is your primary use case for ThreatWise?
I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...
 

Also Known As

No data available
Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
 

Overview

 

Sample Customers

Alpha & Omega Computer Consultants, Chorus
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Find out what your peers are saying about NinjaOne, datto, N-able and others in MSP Backup. Updated: May 2026.
893,244 professionals have used our research since 2012.