We performed a comparison between Alfresco, IBM FileNet, and SharePoint based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."The most valuable feature is the flexibility of the searching elements of the metadata."
"I like the ease of use, sections, and calendar."
"Document repository."
"The product allows engineering teams and developers to introduce new things in a seamless and easy way."
"It saves our customers time by 30 to 40 percent by eliminating the time to process paper."
"Instead storing our documents offsite, we are storing all of our documents electronically."
"The natural interpolatability with IBM Datacap, that is a key component of our solution, as well as with BPM, and WebSphere Portal. That's why we prefer FileNet instead of some other, less world-class solution."
"The standout feature for us is undoubtedly the Google-like search functionality, which allows us to search for documents within the system effortlessly. Instead of just querying the document database, this feature retrieves all relevant documents, akin to searching on the internet. It is very easy to use."
"The product is very stable."
"The usability is really good. Our business users are pleased with it. They seem to get what they are looking for, and it's very efficient."
"The most valuable features of FileNet are its comprehensive ability to store content, to get insights from the content, and to use that content for making decisions routed through workflow."
"The most valuable features of IBM File Manager are workflow, content, and process capabilities."
"The initial setup is easy."
"It has made us faster and more efficient."
"Information is now available instantly to managers on all devices."
"I do like the collaboration around documents. The versioning history has proven useful in some instances as well."
"OneDrive and SharePoint provide a secure, fully auditable way of storing information."
"It offers ease of use, which is crucial."
"Removed the need of paper storage and people flow into the office."
"For any organization with more than one person in it, if they are trying to organize things to let people in the company know what others are doing, then this solution is good for them."
"Metadata, auto class, disposition log, and legal hold."
"I would like them to consider document capture functionality."
"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"Our client feels FileNet does not provide them with content searchability. They feel it's cumbersome. They're only using Metadata. If the Metadata is not well-populated, it becomes a problem to retrieve a document."
"I would say the installation process can be very complicated, and you need to to have an experience resource."
"The installation and configuration to start up needs expert level knowledge."
"I would like to have an offline DR deployment. If that is doable, then it would be a big win."
"For end-users there is a lack of administrative features. The interface of basic FileNet is not very good."
"The application's processing engineer needs to be more advanced."
"It would be nice if they could make it like containers are working in Kubernetes to auto-scale based on demand."
"It may be a little complex to implement and take some effort."
"Improve the user-friendliness."
"It should have more user-friendly customization, as it still requires developers to get engaged and build sites."
"The initial setup is complex and has room for improvement."
"We would like more security features, like automating."
"One issue is that when users mistakenly hide files or set permissions incorrectly, it can lead to files becoming inaccessible, requiring intervention from Microsoft support to resolve."
"SharePoint sometimes cannot handle the amount of co-editing that we do."
"The company also needs to make sure that their policies are dictating how information is stored and used, instead of letting SharePoint take control."
"It should have a Google-caliber search ability and a model-based GUI."
