

Bizagi and Airtable are workflow management and automation tools, each catering to distinct business needs. Bizagi has an edge in advanced process modeling and simulation, while Airtable offers user-friendly simplicity and flexible data management.
Features: Bizagi excels in process modeling aligned with BPMN 2.0 standards, rapid implementation, and effective integration. Users appreciate its technical documentation but some find the interface overwhelming. Airtable is known for its easy-to-use, streamlined structure, automated workflows, and seamless database linking. It’s ideal for relational databases and basic workflows, though it lacks advanced process management features.
Room for Improvement: Bizagi faces performance challenges with larger processes and stability issues on certain devices. Users desire improved document management and compatibility with platforms like Visio. Airtable struggles with limited automation flexibility and a low record limit, prompting users to request enhanced reporting capabilities and expanded CRM features.
Ease of Deployment and Customer Service: Bizagi offers versatile deployment options but relies on community forums for technical support unless premium service is purchased. Airtable's public cloud model facilitates rapid deployment and access, with generally well-rated customer service, though response times could be quicker.
Pricing and ROI: Bizagi is priced at $800 per user annually, reflecting a recent increase, but offers a significant ROI for process management efficacy. Airtable provides cost-effective plans with affordable options for small to medium enterprises. Its free edition covers basic needs, while paid plans offer essential features for larger organizations.
I can automate the process so it automatically populates data into the Airtable base and performs any necessary calculations.
I use it to monitor my performance as a freelancer, checking if I'm doing work and delivering on time.
Overall, it is a good thing, and really helpful for the corporate world, product teams, support teams, and the overall operation team.
We are prepared to go inside their account and impersonate the user's account to identify the root cause of their issues.
It is a community product, there is not much support we can expect.
The toolset is very intuitive, so we didn’t need to contact their support much.
We have multiple departments, and based on my knowledge of how many clients we have on that particular table, I could say it is more than seventeen thousand clients in the whole database.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
There was one instance of a glitch due to AWS having issues with some regions where the app was hosted, but aside from that, Airtable is very stable and reliable.
I really want to see a scenario where collaborators working on a project could easily chat, asking questions and discussing changes immediately on the project.
If they show step-by-step guides for automations, this will help them attract more clients who are willing to learn and use their system.
The CRM features in Airtable aren't as advanced as those in Monday.com, which allows for email campaigns.
Reporting capabilities can be improved more, and community support should be increased.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
The decision map could be improved to allow more than three options at a decision point.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
Everybody has a particular base for different purposes, so you add information to those bases, and anybody can access it at any point in time anywhere in the world.
I can integrate Airtable with other platforms; aside from the native integration where I can send notifications to Slack teams and messages to Gmail, I can also connect with Make.com to share data.
We have connected our Slack channel to Airtable; any updates or changes made to Airtable will always reflect in the Slack channel.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
| Product | Market Share (%) |
|---|---|
| Bizagi | 4.5% |
| Airtable | 0.7% |
| Other | 94.8% |

| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 16 |
| Large Enterprise | 36 |
Airtable is recognized for its intuitive operation and robust automation, enhancing data management and collaboration efficiency. It supports a variety of business needs with its flexibility and integration capabilities.
Airtable empowers users with a platform that combines the familiarity of relational databases, data sorting, and custom formulas with the ability to streamline workflows through powerful automation. Its diverse field types, seamless integration with popular tools, and scripting extension significantly enhance data management and reporting processes. Additionally, automatic saving ensures efficient document storage and access, fostering collaboration from any location. Users appreciate the flexibility of its relational databases and grid-like views similar to spreadsheets. While there are sections for enhancement, Airtable remains a flexible tool for project tracking, CRM management, and various operational tasks.
What are the key features of Airtable?In industries like project management, CRM, and database creation, Airtable helps businesses track projects, manage client databases, control inventory, and automate tasks. Organizations leverage its integrative capabilities with tools like Google Workspace and Pipedrive to monitor site visits, manage communications, and address ecommerce requirements, enhancing overall efficiency.
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
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