Adobe Experience Manager vs Slack Business - Enterprise comparison

Adobe Experience Manager vs. Slack Business - Enterprise

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

4.8

Adobe Experience Manager is valued for ease, scalability, and analytics, aiding large applications with reduced time to market.

Sentiment score

3.9

Slack Business boosts productivity and communication, offering 40% ROI, though users desire pricing improvements; generally rated seven out of ten.

I have seen a return on investment through reduction in time to market, automation through AI, and the availability of very scalable solutions.

Prasad Boddu

project manager at FedEx

For more quotes and insights, download the Adobe Experience Manager report

No quotes available

For more quotes and insights, download the Slack Business - Enterprise report

Customer Service

Sentiment score

6.7

Adobe's customer service is skilled but varies in response speed, prioritizing large companies and challenges exist with cloud transitions.

Sentiment score

6.0

Slack Business - Enterprise support is praised for responsiveness and helpfulness, with strong documentation and positive user experiences.

They are attentive to big companies but tend to be negligent towards mid-sized companies.

Thomas Becker

Managing Partner(Austria) at a integrator with 11-50 employees

There are Adobe engineers, sales representatives, and engineers assigned to Sephora North America.

reviewer2752413

Digital Asset Specialist at a retailer with 10,001+ employees

For P1 tickets, the resolution time is approximately four hours.

reviewer2771634

Senior Technical Program Manager /Senior Lead Solution Architech- Product Technology & Gen AI at a insurance company with 10,001+ employees

For more quotes and insights, download the Adobe Experience Manager report

We tend to focus more on Workato for support, but internally we raise service requests with the infrastructure team for any issues related to Slack.

reviewer2723727

Integration Engineer

When I connected to Slack Business - Enterprise API, tutorials and documentation were available online.

Da at hanasoft

If something was beyond their hands, then it would only be escalated to the external Slack team.

For more quotes and insights, download the Slack Business - Enterprise report

Senior Consultant at a consultancy with 10,001+ employees

Scalability Issues

Sentiment score

6.5

Adobe Experience Manager is scalable and adaptable, supporting high user numbers despite challenges in cloud transition and configuration.

Sentiment score

7.3

Slack Business - Enterprise is scalable for small to large teams, though large user bases may require more resources.

You cannot simply add more servers without purchasing the license.

For more quotes and insights, download the Adobe Experience Manager report

Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.

Adobe Experience Manager's scalability is excellent, as it reduces infrastructure and maintenance costs.

Prasad Boddu

project manager at FedEx

Adobe Experience Manager can handle numerous projects because more projects can be developed, enhanced, and numerous components can be reused in many projects and published.

reviewer2794089

Senior Project Engineer at a tech vendor with 10,001+ employees

Slack is endlessly scalable.

DeanPark

Application Security Manager at Interact Intranet

Slack Business - Enterprise is a scalable product fitting for small businesses as well as enterprises, with no limitations on the number of users.

For more quotes and insights, download the Slack Business - Enterprise report

Da at hanasoft

Slack is not as comprehensive as Microsoft Teams in terms of scheduling and hosting meetings.

Diksha Hirole

Data Engineer at BlazeClan Technologies

Stability Issues

Sentiment score

7.0

Adobe Experience Manager is stable and high-performing, though large-scale storage and custom code may pose occasional challenges.

Sentiment score

7.8

Slack Enterprise is stable and dependable, with occasional lag and rare outages mostly due to updates or network issues.

Adobe Experience Manager is a stable tool.

reviewer2794089

Senior Project Engineer at a tech vendor with 10,001+ employees

Since they are enterprise and have significant digital business coming through the digital medium, the stability of the product is very important.

For more quotes and insights, download the Adobe Experience Manager report

Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.

It integrates with various systems, allowing us to manage site reliability, availability, and reliability.

DeanPark

Application Security Manager at Interact Intranet

Slack's stability is a perfect 10.

Awais Mehmood

Webflow Developer at Qureos

I do not see glitches, latency issues, or downtime.

For more quotes and insights, download the Slack Business - Enterprise report

Da at hanasoft

Room For Improvement

Adobe Experience Manager requires better documentation, integration, cost efficiency, and streamlined processes to address complexity and unclear licensing.

Slack Business Enterprise seeks improved video calls, scheduling, integration, security, mobile functionality, and enhanced AI and collaboration features.

Technical support could be improved, especially for smaller companies.

Thomas Becker

Managing Partner(Austria) at a integrator with 11-50 employees

There is a feature missing where if content is created on the UAT environment and needs to be transferred or synced to the production environment, there is no direct way of doing the sync.

For more quotes and insights, download the Adobe Experience Manager report

Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.

Many people complain about the price as it's one of the most expensive tools.

reviewer2752413

Digital Asset Specialist at a retailer with 10,001+ employees

We can also improve the creation of channels, particularly in terms of privacy, security, flexibility, and the addition of members to newly created channels.

reviewer2723727

Integration Engineer

There are a lot of integrations and custom integrations available, but I believe there are opportunities to make those integrations much easier and faster, particularly for business or non-technical people.

Gaurab Patra

Co Founder at a tech consulting company with 11-50 employees

I would rate it a ten if it comes with some AI features, particularly using generative AI to produce summarization and other kinds of insights from communication in a more secure, data-secure way.

For more quotes and insights, download the Slack Business - Enterprise report

Senior Consultant at a consultancy with 10,001+ employees

Setup Cost

Adobe Experience Manager is costly but valuable for large operations; offers various licenses and a free one-month trial.

Enterprise users generally find Slack's pricing reasonable, though some consider it expensive compared to free options for small teams.

For large enterprises, the cost is often comparable with other major CMSs.

Thomas Becker

Managing Partner(Austria) at a integrator with 11-50 employees

Adobe Experience Manager is expensive compared to competitors.

For more quotes and insights, download the Adobe Experience Manager report

Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.

The price is significantly high.

reviewer2771634

Senior Technical Program Manager /Senior Lead Solution Architech- Product Technology & Gen AI at a insurance company with 10,001+ employees

No quotes available

For more quotes and insights, download the Slack Business - Enterprise report

Valuable Features

Adobe Experience Manager excels in usability, integration, personalization, and content management, benefitting both technical and non-technical users alike.

Slack Business - Enterprise boosts productivity through seamless integration, intuitive interface, and efficient communication with customizable features and automation.

Feature-wise, I believe the dispatcher module is the best aspect of Adobe Experience Manager.

For more quotes and insights, download the Adobe Experience Manager report

Infra At Idealake IT Pvt Ltd Head at Idealake Information Technology Pvt. Ltd.

Adobe Experience Manager has made document management smoother because many people use Adobe, making it simpler for me to modify and resend PDF documents.

reviewer2785143

Founder . Interior Architect & Interior Designer at a university with 5,001-10,000 employees

Adobe Experience Manager increases operational efficiency through centralized assets and reduces time spent searching, editing, and managing files.

Prasad Boddu

project manager at FedEx

In my experience, Slack is a stable product for communication, and I appreciate its automation features and integration of AI capabilities for enhancing specific functions.

Awais Mehmood

Webflow Developer at Qureos

Slack Business - Enterprise is beneficial for us primarily because the API was very beneficial, and that is the main one;

Da at hanasoft

We use the incoming webhook to push end results of automation, which makes our life easier by allowing us to easily check the status of our automation jobs through our corporate phone while in Slack itself.

For more quotes and insights, download the Slack Business - Enterprise report

Senior Consultant at a consultancy with 10,001+ employees

Categories and Ranking

Adobe Experience Manager

Ranking in Enterprise Social Software

5th

Average Rating

8.2

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Enterprise Content Management (5th), Web Content Management (1st), Digital Experience Platforms (DXP) (1st)

Slack Business - Enterprise

Ranking in Enterprise Social Software

2nd

Average Rating

8.4

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Enterprise Social Software category, the mindshare of Adobe Experience Manager is 3.0%, up from 2.6% compared to the previous year. The mindshare of Slack Business - Enterprise is 11.5%, down from 11.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Social Software Market Share Distribution
Product	Market Share (%)
Slack Business - Enterprise	11.5%
Adobe Experience Manager	3.0%
Other	85.5%

Enterprise Social Software

Featured Reviews

reviewer2771634

Senior Technical Program Manager /Senior Lead Solution Architech- Product Technology & Gen AI at a insurance company with 10,001+ employees

Have faced challenges with setup and pricing but have found flexibility and support helpful

Adobe Experience Manager needs more optimization. The frequency of components where we have vitals of a page or an app needs to be optimized because these are heavy Java codes along with some AEM developments. The code language should be optimized or they should have some string functions or web plugins to create a lighter version rather than implementing large amounts of code lines. They should start implementing industry best practices which are not currently offered. We perform our internal development for customization at our own pace. We have multiple frameworks that help us in various ways. We are advancing in terms of AI integration. We have already started our own POCs before Adobe implements these features.

Read full review

Threaded collaboration has transformed how our team tracks tickets and monitors automation updates

Senior Consultant at a consultancy with 10,001+ employees

One suggestion I would make for improving Slack Business - Enterprise is the support of multimedia such as images and videos that we can easily share through Slack. That would be great. Additionally, another thing is AI integration; if Slack has some AI capabilities to get insights about conversations or summarization, that would be a great feature. If Slack has an AI feature that can summarize a particular Slack thread and provide a summary of that, that would be a great feature for us. I would rate it a ten if it comes with some AI features, particularly using generative AI to produce summarization and other kinds of insights from communication in a more secure, data-secure way.

Read full review

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881,082 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Performing Arts

20%

Financial Services Firm

13%

Computer Software Company

11%

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2
Large Enterprise	21

By reviewers
Company Size	Count
Small Business	56
Midsize Enterprise	13
Large Enterprise	23

Questions from the Community

What do you like most about Adobe Experience Manager?

It is easy to learn. You don't need to be an advanced Java developer.

What needs improvement with Adobe Experience Manager?

Moving forward, if Adobe implements AI tools wherein a vendor or a stakeholder comes in and gives instructions, they could develop a page or a whole site accordingly in a few minutes or a few days,...

What is your primary use case for Adobe Experience Manager?

Adobe Experience Manager is used for developing components, content management, and developing experience fragments and content fragments. Assets are used for the DAM for storing files and document...

What do you like most about Slack?

Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training...

What is your experience regarding pricing and costs for Slack?

I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.

What needs improvement with Slack?

Slack Business - Enterprise keeps on adding a lot of features, but I would not comment from the feature point of view. Rather, I would comment on the ease of integration point of view. There is som...

SAP Extended Enterprise Content Management vs Adobe Experience Manager

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Product Reports

Download Adobe Experience Manager product report

Adobe Experience Manager

January 2026

Slack Business - Enterprise

January 2026

Download Slack Business - Enterprise product report

Also Known As

Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud, Adobe CQ5

No data available

Overview

Adobe Communique 5 (Adobe CQ5), currently manifested as Adobe Experience Manager (AEM), is a web-based content management system which is developed to help businesses in offering high-end digital experience to their customers.

Adobe

Slack Business - Enterprise facilitates team communication and collaboration with integration capabilities and a user-friendly interface, supporting mobile and web platforms. It enhances productivity through efficient organization, instant communication, and extensive customization options.

Designed for seamless integration with apps and services, Slack Business - Enterprise provides efficient organization through channels and threads, instant communication, file sharing, and video calls. Productivity is boosted via notifications, reminders, bots, and automation. Customization enhances the user experience, promoting collaboration. However, improvement areas include video chat, meeting functions, and third-party tool integration. Users prioritize enhanced UI, security, and document collaboration, alongside better scalability, stability, and attachment browsing capabilities.

What are the key features of Slack Business - Enterprise?

Seamless Integration: Connect with a range of apps and services to streamline operations.
Efficient Organization: Utilize channels and threads for organized communication.
Instant Communication: Facilitate real-time messaging for immediate interaction.
File Sharing: Share documents and media effortlessly within the platform.
Video Calls: Support for video meetings with screen sharing capabilities.
Automation: Boost productivity with notifications, reminders, and bots.
Customization: Tailor UI and integrations to enhance the user experience.
Search Function: Easily locate past messages and information.

What benefits and ROI should users consider?

Enhanced Collaboration: Facilitates teamwork with organized channels and real-time messaging.
Improved Productivity: Automation and integrations streamline workflow processes.
Flexibility: Mobile and web platform support suits diverse work environments.
Customizability: Tailor functionalities to specific needs for better engagement.
Integration Capabilities: Connect with tools like Google Drive and Zoom to enhance workflows.

Slack Business - Enterprise is widely used across various industries, serving as a communication hub within organizations. Its features support internal and external communication, project management, and workflow optimization. Industries benefit from its integration with Google Drive and Zoom, enabling efficient collaboration and streamlined operations.

Slack

Sample Customers

Metra

Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe