Adobe Campaign vs Oracle Fusion Service comparison

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Adobe Logo
1,160 views|899 comparisons
100% willing to recommend
Oracle Logo
269 views|122 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Adobe Campaign and Oracle Fusion Service based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, monday.com, Microsoft and others in Marketing Management.
To learn more, read our detailed Marketing Management Report (Updated: April 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Analytics was a good part of Adobe Campaign."

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"The most valuable feature of the solution is that customers can easily understand it.""Oracle Cloud Services integrates well. It has lots of APIs to integrate with other solutions, like the PBX we use from Cisco. The ability to integrate Siebel data with Cisco PBX was nice.""The solution is completely cloud-based and very easy to access from anywhere.""Previously, my clients used a smaller ERP system, not a major one. However, they have now transitioned to Oracle, which provides them with a more extensive range of options. Unlike before, it's now an integrated system that covers various aspects, including finance, supply chain management, and other functionalities.""The solution changes the way clients work to make it easier and faster.""It offers a seamless experience with quick deployment—eliminating prolonged implementation and installation processes.""The most valuable feature of the solution is that a company can maintain all of its HR data without any issues.""It has provided a faster turnaround time. We were able to automate a number of transactional tasks and return that extra time to taking care of customers."

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Cons
"The problems we faced with Adobe Campaigns in my company stemmed from the fact that it was very complex software."

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"Oracle Service Cloud could improve the integration for older platforms.""The vendor must provide a user-friendly mobile application.""The product must provide modules for operations management.""Lacks the ability to deploy custom code for customization.""One suggestion I have is to shorten the IT team's response time. When we submit an ASR or similar request, it takes a while to receive a response, and this can be seen as a drawback.""The UI experience needs refinement to enhance user-friendliness.""The user experience has to be much better.""We built some custom code to make a few functions easier. Oracle needs to look at what the customers do and integrate them into the product."

More Oracle Fusion Service Cons →

Pricing and Cost Advice
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  • "This is definitely an expensive product compared to others on the market."
  • "Licensing fees are on the higher end and I rate them an eight out of ten."
  • "Oracle's pricing is quite high, and this cost can be a significant barrier, especially for smaller companies."
  • "Oracle Fusion Service is more expensive than Workday."
  • "There are no extra licenses, everything is included in the subscription, and the price is fixed."
  • "The product has average pricing."
  • "Oracle Fusion Service is a cheap and flexible solution."
  • "The tool is reasonably priced."
  • More Oracle Fusion Service Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Analytics was a good part of Adobe Campaign.
    Top Answer:The problems we faced with Adobe Campaigns in my company stemmed from the fact that it was very complex software. In my company, it did not allow us to expose APIs to do the stuff we require in our… more »
    Top Answer:It was one of the complex products used in our company earlier. My company has stopped using Adobe Campaign, and moved to another marketing software for distribution. I will not be able to comment on… more »
    Top Answer:The most valuable feature of the solution is that customers can easily understand it.
    Top Answer:The solution’s reporting could be improved.
    Top Answer:I used the solution for general ledger, accounts payable, accounts receivable, and indirect tax. Currently, I am working with the expense module. We use Oracle Fusion Service to configure things and… more »
    Ranking
    7th
    Views
    1,160
    Comparisons
    899
    Reviews
    1
    Average Words per Review
    510
    Rating
    7.0
    6th
    Views
    269
    Comparisons
    122
    Reviews
    13
    Average Words per Review
    395
    Rating
    8.2
    Comparisons
    Also Known As
    Neolane Campaign
    Oracle Service Cloud, Oracle RightNow
    Learn More
    Overview

    It's a set of solutions that help you personalize and deliver campaigns across all of your online and offline channels.

    - Simplify campaign management

    Manage your data and monitor the performance of your cross-channel campaigns from one place.

    - Deliver engaging email

    Use personalized, contextual and real-time email messages to deliver a compelling customer experience.

    - Automate campaigns

    Use marketing automation to increase your campaign productivity and reduce your time to market.

    Deliver efficient service outcomes at scale when and where customers engage. Oracle Fusion Service is a unified platform of apps, data, and capabilities enabling effortless self-service, agent-assisted service, and field service workflows tailored to your industry and use case.
    Sample Customers
    Euromoney Learning Solutions, Cr_dit Agricole Nord-Est, a Synergie GIE regional bank, Renault, HD Supply, Dior, Mercola.com
    Pacifico Seguros Generales, Elsevier B.V., Madison Area Technical College, Bigtree Entertainment, Pvt. Ltd., HM Land Registry, Walmart Stores Inc., MakeMyTrip Ltd., Orbitz Worldwide LLC, Big Fish Games Inc.
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization19%
    Financial Services Firm19%
    Insurance Company9%
    Computer Software Company9%
    REVIEWERS
    Marketing Services Firm14%
    Comms Service Provider14%
    Manufacturing Company7%
    Transportation Company7%
    VISITORS READING REVIEWS
    Educational Organization75%
    Financial Services Firm4%
    Computer Software Company3%
    Manufacturing Company3%
    Company Size
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise30%
    Large Enterprise63%
    REVIEWERS
    Small Business31%
    Midsize Enterprise17%
    Large Enterprise52%
    VISITORS READING REVIEWS
    Small Business6%
    Midsize Enterprise77%
    Large Enterprise17%
    Buyer's Guide
    Marketing Management
    April 2024
    Find out what your peers are saying about Salesforce, monday.com, Microsoft and others in Marketing Management. Updated: April 2024.
    768,857 professionals have used our research since 2012.

    Adobe Campaign is ranked 7th in Marketing Management with 1 review while Oracle Fusion Service is ranked 6th in Marketing Management with 29 reviews. Adobe Campaign is rated 7.0, while Oracle Fusion Service is rated 8.6. The top reviewer of Adobe Campaign writes "Though it is good for the analytics part, it needs to be made less complex for users". On the other hand, the top reviewer of Oracle Fusion Service writes "A reasonably stable and scalable tool to manage human resources, payroll, and expenses of a business". Adobe Campaign is most compared with Microsoft Dynamics CRM, Salesforce Marketing Cloud, Google Campaign Manager, Amazon Pinpoint and HCL Campaign, whereas Oracle Fusion Service is most compared with QuickBase, Siebel CRM, Oracle CX Sales, Salesforce Sales Cloud and Microsoft Dynamics CRM.

    See our list of best Marketing Management vendors.

    We monitor all Marketing Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.