ActiveCampaign vs Infor CloudSuite comparison

ActiveCampaign and Infor are both solutions in the CRM category. ActiveCampaign is ranked #35 with an average rating of 8.5, while Infor is ranked #19 with an average rating of 7.9. ActiveCampaign holds a 0.4% mindshare in CRM, compared to Infor’s 0.5% mindshare. Additionally, 100% of ActiveCampaign users are willing to recommend the solution, compared to 100% of Infor users who would recommend it.

ActiveCampaign

Read 2 ActiveCampaign reviews

168 Views
166 Comparison Views

100% willing to recommend

Infor CloudSuite

Read 17 Infor CloudSuite reviews

2,606 Views
208 Comparison Views

100% willing to recommend

ActiveCampaign

Infor CloudSuite

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

Infor CloudSuite and ActiveCampaign are competing in enterprise-level software solutions, with Infor CloudSuite focusing on resource planning and ActiveCampaign on customer experience automation. ActiveCampaign has the upper hand due to its advanced automation capabilities.

Features: Infor CloudSuite offers comprehensive ERP tools with powerful analytics and industry-specific functionalities. ActiveCampaign provides automation features including CRM integration, email marketing, and customer journey automation.

Ease of Deployment and Customer Service: ActiveCampaign has straightforward deployment with strong support and an intuitive experience. Infor CloudSuite offers customizable support but may require more extensive deployment efforts due to its comprehensive solutions.

Pricing and ROI: Infor CloudSuite involves higher setup costs, providing significant ROI for large enterprises, while ActiveCampaign offers lower upfront costs with rapid deployment, providing excellent ROI for businesses focused on customer engagement.

To learn more, read our detailed ActiveCampaign vs. Infor CloudSuite Report (Updated: July 2025).

Buyer's Guide

ActiveCampaign vs. Infor CloudSuite

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ActiveCampaign

Ranking in CRM

35th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Infor CloudSuite

Ranking in CRM

19th

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

ERP (13th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (7th), Product Configuration and Quoting (5th), Warehouse Management (3rd), Cloud HCM (6th), Financial Close Software (3rd)

Mindshare comparison

As of August 2025, in the CRM category, the mindshare of ActiveCampaign is 0.4%, up from 0.2% compared to the previous year. The mindshare of Infor CloudSuite is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

Laura Oosterbroek

Head of Markting at Vanderkamp

Easy to use, efficient marketing automation and CRM tool

AI is upcoming, so for reporting and dashboarding, it would be nice to have some AI integrated into the system. Overall, some AI features can be added. For example, I can ask, like, we have imported conversion rates, and you can ask like, "What is the trend of the conversion of the last half year?" So, more on a reporting side you can get those kinds of AI skills. Not that you have to download an Excel and put it into another AI system to do the analysis, but that it would be possible to do it on its own.

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Dietmar Müller

Key Account Manager at Cronon GmbH

Provides integrated solutions for international business operations

Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities. It does not require hardware or extensive IT expertise, which are standard advantages for cloud solutions. Its integration capabilities with Microsoft features are notable. Additionally, it is a highly scalable and stable solution, useful for large enterprises engaged in international business. It is also easy to maintain compared to other ERP solutions.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ActiveCampaign is for medium-sized companies is the better solution because it’s way less complex than the other solutions."

"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."

"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."

"The customization capabilities of CloudSuite Industrial are also there."

"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."

"The product's most valuable feature is production planning. It is one of the core features."

"Some valuable features include improved transparency in sales processes, which has been vital for our operations."

"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."

"It is a scalable solution."

More Infor CloudSuite pros

Cons

"AI is upcoming, so for reporting and dashboarding, it would be nice to have some AI integrated into the system."

"The price of the solution is not good."

"Pricing is always an area where there is room for improvement."

"It takes time to properly learn what the product can do."

"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."

"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."

"They could include marketing automation for the product."

"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."

"The solution's support service could be better."

More Infor CloudSuite cons

Pricing and Cost Advice

"The development costs are lower because you don’t have to have consultants changing and all that stuff."

"For on-premise installations, the licensing is yearly."

"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."

"It is a cost-effective solution."

"The platform's pricing depends on the specific number of users."

"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."

"I feel it is not very cheap, very economical but also not very expensive."

"The product is expensive. I rate the pricing a five out of ten."

"The pricing is not built on a standard model."

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

12%

Healthcare Company

11%

Computer Software Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for ActiveCampaign?

The development costs are lower because you don’t have to have consultants changing and all that stuff. I feel that it’s a bit cheaper than the other systems.

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What needs improvement with ActiveCampaign?

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What is your primary use case for ActiveCampaign?

I use it For marketing automation purposes and for share repurpose purposes.

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What do you like most about Infor CloudSuite Industrial?

Some valuable features include improved transparency in sales processes, which has been vital for our operations.

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What is your experience regarding pricing and costs for Infor CloudSuite Industrial?

As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.

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What needs improvement with Infor CloudSuite Industrial?

While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...

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Comparisons

No data available

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Product Reports

Buyer's Guide

CRM

August 2025

Download ActiveCampaign product report

Buyer's Guide

Infor CloudSuite

August 2025

Download Infor CloudSuite product report

Also Known As

No data available

SyteLine

Overview

ActiveCampaign provides marketing automation, email marketing, and CRM capabilities tailored for businesses looking to enhance customer engagement. Known for its rich feature set, it offers flexible solutions to help businesses streamline processes and improve marketing efforts.

ActiveCampaign serves as a key tool for businesses aiming to integrate automation with CRM functions. Its platform offers a robust range of features that help businesses engage effectively with their audience. Known for its flexibility, ActiveCampaign helps create personalized customer experiences. The platform is continually updated, reflecting feedback from a diverse user base. Some areas for improvement include intuitive navigation and analytics capabilities. Despite these, ActiveCampaign remains a popular choice among professionals who desire comprehensive marketing solutions.

What are the essential features of ActiveCampaign?

Marketing Automation: Offers sophisticated workflows for scheduling messages and segmenting contacts.
Email Marketing: Provides customizable templates and advanced reporting tools.
CRM Integration: Automates customer data management for efficient workflow processing.
Customer Experience Automation: Creates personalized experiences with data-driven insights.
Sales Automation: Streamlines sales processes through task management and deal updates.

What benefits should users look for in reviews of ActiveCampaign?

Enhanced Efficiency: Saves time through automation of repetitive tasks.
Improved Engagement: Increases interaction rates with personalized communications.
Scalable Solutions: Grows alongside business needs, adapting to larger campaigns.
Comprehensive Support: Provides extensive resources and support for seamless use.

In specific industries like e-commerce, ActiveCampaign is implemented to manage customer journeys from lead generation to purchase conversion. Retail businesses leverage its automation features to target promotions and optimize customer retention strategies. In the service sector, companies use its CRM functionality to maintain client relationships and streamline communication. These tailored approaches demonstrate the adaptability of ActiveCampaign across different market needs.

ActiveCampaign

Infor CloudSuite is a comprehensive suite of cloud-based ERP software designed to streamline various business processes. It offers core functionalities such as financial management, supply chain management, production management, and CRM. The suite is tailored to specific industries, including manufacturing, food and beverage, healthcare, automotive, and distribution, each featuring industry-specific solutions. Being cloud-based, Infor CloudSuite provides scalability, automatic updates, and remote access, reducing the need for on-premise hardware and IT costs. It enhances efficiency through task automation, improved workflows, and data visibility, supporting data-driven decision-making.

Infor

Sample Customers

Information Not Available

PRIDE Industries

Buyer's Guide

ActiveCampaign vs. Infor CloudSuite

July 2025

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