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Acronis Cyber Protect Cloud vs Veeam Agent for Microsoft Windows [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Cloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
Cloud Backup (10th), SaaS Backup (3rd)
Veeam Agent for Microsoft W...
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Has supported virtual and file backups efficiently while some support issues remain
Our major use case is virtual systems backup as well as file backups The centralized management dashboard helps with team efficiency as well as handling security tasks. The product also includes an AI-based anti-malware feature. It effectively helps us with team efficiency and managing security…
Salman Ahmed - PeerSpot reviewer
Senior Manager at Habib Bank Ltd.
Functional application availability
There are not many options available for AIX backup. They provide the agent for AIX, but it could be more mature, and they should improve that option. They also provide the AIX agent, which is similar to the Windows and Linux agents. Since we use AIX machines, we need to take backups of those machines. However, the options available in that agent are limited. Therefore, the new version should have improvements in that area.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product has been very reliable from day one. The biggest advantage of the cloud is that you can scale up and down as you go along."
"The most valuable feature of Acronis Backup Cloud is the ease of management."
"It provides quick backup recovery."
"The integration with multiple modules in the console and the backup and recovery features are very good."
"Technical support is great."
"The user interface is the most valuable feature for me because I can manage backups and teams in one console."
"The customer service and support are really good."
"The most valuable feature is disaster recovery."
"The initial setup, if it is error-free, is very simple."
"Technical support is good."
"If you have windows machine at home and you'd like a backup, you can always download their free edition and plug in an external hard disk, and do a full backup of your laptop."
"Solution provides good security."
"Veeam is very useful for the Hyper-V environment."
"Veeam helps to create a stable environment with virtual servers."
"The most valuable features of Veeam Agent for Microsoft Windows are the backups, ease of use, and report manager."
"I love Veeam because it is very easy to work with."
 

Cons

"The agent stability needs improvement."
"I would like to see more mature XDR and EDR features. Additionally, for backups, I would like more replication options beyond the current VMXI replication."
"The shortcomings in the solution can be overcome if the product improves in the area of completion time so that the restoration process does not take much time."
"Slow response from technical support."
"We'd like to see more DLP, data loss prevention."
"Advanced backup is an area with certain shortcomings where improvements are required."
"It could be a little more user-friendly. The technical support also should be improved."
"The solution's provisioning of packages and how they are charged could be improved."
"With the currency exchange, the solution ends up being quite expensive."
"The support could be improved a lot, as it is currently non-existent."
"A feature I would like to see is universal restore. At the moment, restoration can only be smooth on the same hardware. Let's say you have a server and you back it up with Veeam Agent, in case it fails or crashes. If you later buy a new server because the same one isn't available on the market anymore, there's a high chance that Windows will not boot up if you restore from the Veeam backup because the hardware is now different. Acronis has the universal restore feature, so it will work with generic drivers and you can restore Windows in any dissimilar hardware. As far as I know, Veeam doesn't have this feature yet."
"An area that this solution could be improved would be with the licensing."
"Interface could possibly be improved."
"I can't think of anything that may be missing."
"We need some sort of security for backups and archives."
"I would like to see the capability for remote installation of third party applications added( Like installing WinRar MS Office etc..) , and Firewall for servers."
 

Pricing and Cost Advice

"Acronis Cyber Protect Cloud's price is reasonable."
"It is not a cheap product."
"The solution is moderately priced."
"Acronis offers a 30-day free trial of the product."
"It's relatively cheap, but you see the benefits more at a higher volume."
"The pricing is a little lower than the competition, at least in India."
"It's a subscription license with free trial licenses."
"The cost of Acronis Backup Cloud is good. They have several licensing models that customers can choose from."
"The solution is free of cost for end users but for enterprise use, a license per user is required."
"The licensing fees are billed on a yearly basis, and the fees are much lower than what I pay for NetBackup."
"The pricing is good."
"The solution is inexpensive, more so than other products."
"We purchased a three-year license, and I think that the prices are ok."
"The cost for its licenses is reasonable and as per industry standards."
"We pay for a three-year subscription to use Veeam Agent."
"There are costs in addition to the standard licensing fees, and pricing can be a disadvantage or a weakness for this solution."
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Computer Software Company
10%
Marketing Services Firm
7%
Real Estate/Law Firm
7%
Photography Company
23%
Performing Arts
20%
Manufacturing Company
7%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise12
Large Enterprise10
 

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?
It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.
What needs improvement with Acronis Cyber Protect Cloud?
Support could be improved, and awareness is important.
What is your primary use case for Acronis Cyber Protect Cloud?
Our major use case is virtual systems backup as well as file backups.
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Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
No data available
 

Overview

 

Sample Customers

Zebra Systems
ContinuitySA, Landmark Information Group
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: January 2026.
881,384 professionals have used our research since 2012.