

Find out what your peers are saying about NinjaOne, Vembu Technologies, N-able and others in MSP Backup.
I have seen a return on investment as it saves time and money by preventing us from being in a disaster situation.
Technical support is always prompt.
I give the technical support a nine; they are always available.
I rate the technical support of Acronis as a strong eight because although the response times can sometimes be slow, they always go the extra mile and even conduct remote sessions when addressing complex issues.
Most cases are handled perfectly.
I would rate their technical support a 10 out of 10.
The escalation from first, second to third tier is sometimes very long-lasting, but the resolve rate is quite high.
I would rate its scalability as ten out of ten.
I rate its scalability as ten out of ten due to the hybrid deployment options.
We can scale up as needed.
It involves acquiring additional licenses as needed.
I would rate the scalability part of Veeam Data Platform 10 out of 10 because we have the ability to scale out the product at any time with scale-out backup repositories and can add licenses as needed.
In order to scale Veeam Data Platform, we have to pay a lot more money.
I would rate the stability of Acronis Cloud as ten out of ten.
There are no issues with stability in Veeam Data Platform.
I can say the stability of Veeam Data Platform is almost 8 to 9, as the cluster functionality was not there in earlier platforms such as version 12, but is provided in version 13.
Downloading can take a significant amount of time, sometimes requiring five to six hours to download a 30 GB file.
If there were some drop-down options integrated, the configuration would be more user-friendly.
Acronis Cyber Cloud only supports on-premises solutions, and I wish there were a way to implement this support with the cloud or have another backup location, other than the cloud, instead of tape.
The improvement we would like to see is the option to scale Veeam Data up in smaller sections rather than large sections, which requires paying much more.
Reducing it by 20% would make it more accessible to a broader range of customers.
OpenStack is something Veeam Data Platform doesn't support, and they haven't indicated that they will support it in the future.
The licensing cost for Microsoft products can be challenging.
I rate the pricing nine out of ten.
I find it to be quite affordable.
I don't consider the price expensive given its importance.
A reduction of 20% in the current cost would make the solution more attractive to clients.
Veeam Data Platform is more expensive than OpenStack because we pay for it in US dollars, while we pay for OpenStack in Egyptian pounds.
The features I find most effective for cybersecurity include reporting, vulnerability scanning, ransomware protection, and encryption.
The anti-malware feature is AI-based and helps improve my cybersecurity posture with its AI-based multi-ware feature.
If any cyber threat happens, my data is safeguarded even if my laptop crashes and user credentials do not work.
The platform is user-friendly, comprehensive, and compatible with numerous market solutions, including virtualization and bare metal servers.
The most important aspect of this platform is data security with immutable data in the storage.
The backup for specific disks feature has helped me by allowing us to take backups specifically for data we need, rather than for the whole server as a single disk, such as just backing up the root disk.
| Product | Mindshare (%) |
|---|---|
| Acronis Cyber Cloud | 2.7% |
| N-able Cove Data Protection | 15.0% |
| MSP360 Backup | 10.7% |
| Other | 71.6% |
| Product | Mindshare (%) |
|---|---|
| Veeam Data Platform | 6.6% |
| Commvault Cloud | 3.9% |
| Rubrik | 3.8% |
| Other | 85.7% |

| Company Size | Count |
|---|---|
| Small Business | 7 |
| Company Size | Count |
|---|---|
| Small Business | 218 |
| Midsize Enterprise | 99 |
| Large Enterprise | 139 |
Acronis Cyber Cloud is a comprehensive platform offering solutions for backup, disaster recovery, and data protection, catering to the needs of businesses seeking a robust cybersecurity strategy with flexible deployment options.
Acronis Cyber Cloud provides diverse functionalities, integrating data protection with cybersecurity controls to cater to businesses' growing demands. It supports varied use cases such as safeguarding critical data, ensuring business continuity, and enhancing threat protection. Users appreciate its versatility and ability to adapt to different IT environments, yet highlight areas for improvement like advanced reporting features and real-time monitoring capabilities to enhance its benefits further.
What are the key features of Acronis Cyber Cloud?Acronis Cyber Cloud is widely adopted across sectors like finance, healthcare, and manufacturing due to its flexible deployment options and robust security features. It supports businesses in safeguarding sensitive data and ensuring compliance with industry regulations, making it a preferred choice in environments requiring stringent data protection and security measures.
Veeam Data Platform is a global leader in data resilience, offering protection and recovery solutions that keep businesses operational. It integrates secure backups with intelligent data insights, providing robust defense against cyber threats and ensuring data remains recoverable and adaptable.
Engineered to address modern cybersecurity challenges, Veeam Data Platform delivers reliable protection with orchestrated and verifiable recovery processes. Its platform extends beyond traditional backup, providing frictionless operations and ensuring that data is secure and always available. With features like built-in defenses, cleanroom recovery validation, and a streamlined software appliance, organizations maintain business continuity without disruption. As a trusted choice, Veeam empowers firms to effectively manage data across virtual and physical environments, fostering resilience in the face of adversity.
What are the key features of Veeam Data Platform?In many industries, Veeam Data Platform is integral for robust data management strategies. It is widely used for backup, replication, and data protection across both virtual and physical environments. Organizations value its support for VMs, file-level recovery, and efficient disaster recovery scenarios. Additionally, the platform's capability to integrate with cloud and on-premise systems ensures efficient centralized backup management, meeting the diverse demands of large-scale infrastructures.
We monitor all MSP Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.