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Acronis Cyber Cloud vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Acronis Cyber Cloud is cost-effective, with a favorable ROI in 3.5-4 years, and effectively meets user needs.
Sentiment score
7.4
Veeam Data Platform enhances backup efficiency, reduces downtime and costs, offering rapid recovery and a fast ROI.
I have seen a return on investment as it saves time and money by preventing us from being in a disaster situation.
DavOps at a university with 51-200 employees
 

Customer Service

Sentiment score
7.6
Acronis Cyber Cloud's support is praised for promptness but criticized for slow responses, with satisfaction ratings between 7-10.
Sentiment score
7.4
Veeam Data Platform's support is responsive and professional, though users seek improved communication and availability in some regions.
Technical support is always prompt.
Enterprise Support Specialist at teamone technologies pvt ltd
I give the technical support a nine; they are always available.
Technical Support Engineer at a tech services company with 11-50 employees
I rate the technical support of Acronis as a strong eight because although the response times can sometimes be slow, they always go the extra mile and even conduct remote sessions when addressing complex issues.
Solutions Engineer at Sagesoft Solutions, Inc.
Most cases are handled perfectly.
Applications section Head at Raya Integration
I would rate their technical support a 10 out of 10.
Sr. Production Analyst at a logistics company with 1,001-5,000 employees
The escalation from first, second to third tier is sometimes very long-lasting, but the resolve rate is quite high.
Managing Director at INT/box GmbH
 

Scalability Issues

Sentiment score
9.2
Acronis Cyber Cloud excels in scalability, praised for its effortless expansion and adaptability in dynamic environments, making it top-tier.
Sentiment score
7.5
Veeam Data Platform offers seamless scalability, efficiently managing large data volumes and adapting to diverse environments with flexible licensing.
I would rate its scalability as ten out of ten.
Enterprise Support Specialist at teamone technologies pvt ltd
I rate its scalability as ten out of ten due to the hybrid deployment options.
Solutions Engineer at Sagesoft Solutions, Inc.
We can scale up as needed.
IT Specialist at Ramton Technologies Pvt Ltd
It involves acquiring additional licenses as needed.
Solutions Architect at a comms service provider with 10,001+ employees
I would rate the scalability part of Veeam Data Platform 10 out of 10 because we have the ability to scale out the product at any time with scale-out backup repositories and can add licenses as needed.
Associate Technical Specialist at a consultancy with 10,001+ employees
In order to scale Veeam Data Platform, we have to pay a lot more money.
L3 Infrastructure Engineer at Specsavers
 

Stability Issues

Sentiment score
7.5
Acronis Cyber Cloud is stable and feature-rich, ideal for larger businesses, but may consume high resources during backups.
Sentiment score
7.8
Veeam Data Platform is stable and reliable, with efficient support resolving occasional bugs and minimal operational impact.
I would rate the stability of Acronis Cloud as ten out of ten.
Enterprise Support Specialist at teamone technologies pvt ltd
There are no issues with stability in Veeam Data Platform.
Solutions Architect at a comms service provider with 10,001+ employees
I can say the stability of Veeam Data Platform is almost 8 to 9, as the cluster functionality was not there in earlier platforms such as version 12, but is provided in version 13.
Associate Technical Specialist at a consultancy with 10,001+ employees
 

Room For Improvement

Acronis Cyber Cloud needs faster support, better pricing, improved download speeds, enhanced features, and expanded platform support.
Users seek improved integration, better reporting, enhanced support, streamlined interface, licensing simplicity, faster recovery, and increased compatibility in Veeam.
Downloading can take a significant amount of time, sometimes requiring five to six hours to download a 30 GB file.
Information Technology Administrator at a manufacturing company with 51-200 employees
If there were some drop-down options integrated, the configuration would be more user-friendly.
IT Specialist at Ramton Technologies Pvt Ltd
Acronis Cyber Cloud only supports on-premises solutions, and I wish there were a way to implement this support with the cloud or have another backup location, other than the cloud, instead of tape.
Solutions Engineer at Sagesoft Solutions, Inc.
The improvement we would like to see is the option to scale Veeam Data up in smaller sections rather than large sections, which requires paying much more.
L3 Infrastructure Engineer at Specsavers
Reducing it by 20% would make it more accessible to a broader range of customers.
Solutions Architect at a comms service provider with 10,001+ employees
OpenStack is something Veeam Data Platform doesn't support, and they haven't indicated that they will support it in the future.
Applications section Head at Raya Integration
 

Setup Cost

Enterprise buyers find Acronis Cyber Cloud affordable, though some advanced features significantly increase pricing, particularly for Microsoft integration.
Veeam Data Platform offers reasonable, customizable pricing with per-CPU socket licensing, low setup costs, and competitive discounts.
The licensing cost for Microsoft products can be challenging.
Information Technology Administrator at a manufacturing company with 51-200 employees
I rate the pricing nine out of ten.
IT Specialist at Ramton Technologies Pvt Ltd
I find it to be quite affordable.
Solutions Engineer at Sagesoft Solutions, Inc.
I don't consider the price expensive given its importance.
Sr. Production Analyst at a logistics company with 1,001-5,000 employees
A reduction of 20% in the current cost would make the solution more attractive to clients.
Solutions Architect at a comms service provider with 10,001+ employees
Veeam Data Platform is more expensive than OpenStack because we pay for it in US dollars, while we pay for OpenStack in Egyptian pounds.
Applications section Head at Raya Integration
 

Valuable Features

Acronis Cyber Cloud offers a user-friendly dashboard integrating cybersecurity features, data protection, and compliance with support for major platforms.
Veeam Data Platform excels in reliable backups, efficient recovery, VMware integration, and advanced monitoring for effective data management.
The features I find most effective for cybersecurity include reporting, vulnerability scanning, ransomware protection, and encryption.
Enterprise Support Specialist at teamone technologies pvt ltd
The anti-malware feature is AI-based and helps improve my cybersecurity posture with its AI-based multi-ware feature.
Technical Support Engineer at a tech services company with 11-50 employees
If any cyber threat happens, my data is safeguarded even if my laptop crashes and user credentials do not work.
Information Technology Administrator at a manufacturing company with 51-200 employees
The platform is user-friendly, comprehensive, and compatible with numerous market solutions, including virtualization and bare metal servers.
Solutions Architect at a comms service provider with 10,001+ employees
The most important aspect of this platform is data security with immutable data in the storage.
Sr. Production Analyst at a logistics company with 1,001-5,000 employees
The backup for specific disks feature has helped me by allowing us to take backups specifically for data we need, rather than for the whole server as a single disk, such as just backing up the root disk.
DavOps at a university with 51-200 employees
 

Categories and Ranking

Acronis Cyber Cloud
Average Rating
8.4
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
MSP Backup (5th)
Veeam Data Platform
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
431
Ranking in other categories
Backup and Recovery (1st), Cloud Backup (1st), Virtualization Management Tools (3rd), Disaster Recovery (DR) Software (2nd), Cloud Monitoring Software (12th)
 

Mindshare comparison

While both are Cloud Services solutions, they serve different purposes. Acronis Cyber Cloud is designed for MSP Backup and holds a mindshare of 2.7%, up 1.1% compared to last year.
Veeam Data Platform, on the other hand, focuses on Backup and Recovery, holds 6.6% mindshare, down 16.9% since last year.
MSP Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Cloud2.7%
N-able Cove Data Protection15.0%
MSP360 Backup10.7%
Other71.6%
MSP Backup
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veeam Data Platform6.6%
Commvault Cloud3.9%
Rubrik3.8%
Other85.7%
Backup and Recovery
 

Featured Reviews

Daniel Inyang - PeerSpot reviewer
Technical Support Engineer at a tech services company with 11-50 employees
Integrated backup and AI-based protection have strengthened our cybersecurity and simplified patch management across diverse platforms
Apart from backing up your on-premises servers, Acronis Cyber Cloud allows you to back up cloud servers on Azure, AWS, and Google. It also backs up in Azure Storage, Azure Blob, and S3 bucket on AWS. You can back up Microsoft 365 and Google Workspace, and it supports virtualization platforms such as Hyper-V, VMware, Nutanix, and Red Hat, and much more. Acronis Cyber Cloud supports a lot of platforms for backup. Acronis Cyber Cloud's API integration works fine, though I do not handle that part; my colleague handles the API integration. The ability to work with more platforms is important. My final rating for Acronis Cyber Cloud is eight.
TH
Applications section Head at Raya Integration
Continuous replication and backup simplify customer service across enterprises of any size
Veeam Data Platform provides me with the most useful features such as application restore, single file restore, backup and replication, and continuous replication. We utilize these features for management and the customers we serve. Veeam Data Platform provides features such as immutability and ransomware protection. While we use other applications for ransomware protection, we rely on Veeam Data Platform for encryption.
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
By reviewers
Company SizeCount
Small Business218
Midsize Enterprise99
Large Enterprise139
 

Questions from the Community

What needs improvement with Acronis Cyber Cloud?
Acronis could add more platforms that can be protected, such as Proxmox. I am not sure they support that yet, but I would appreciate them adding that capability.
What is your primary use case for Acronis Cyber Cloud?
I currently use Acronis Cyber Cloud for backup of servers, desktop computers, and email, including Microsoft 365. I do use Acronis Cyber Cloud for disaster recovery.
What advice do you have for others considering Acronis Cyber Cloud?
Apart from backing up your on-premises servers, Acronis Cyber Cloud allows you to back up cloud servers on Azure, AWS, and Google. It also backs up in Azure Storage, Azure Blob, and S3 bucket on AW...
Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
 

Also Known As

No data available
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
 

Overview

Find out what your peers are saying about NinjaOne, Vembu Technologies, N-able and others in MSP Backup. Updated: February 2026.
885,667 professionals have used our research since 2012.