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Acronis Cyber Protect Cloud vs Druva Phoenix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Cloud
Ranking in Cloud Backup
7th
Ranking in SaaS Backup
4th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
54
Ranking in other categories
No ranking in other categories
Druva Phoenix
Ranking in Cloud Backup
29th
Ranking in SaaS Backup
9th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
8
Ranking in other categories
Disaster Recovery as a Service (6th), Disaster Recovery (DR) Software (17th)
 

Mindshare comparison

As of July 2025, in the SaaS Backup category, the mindshare of Acronis Cyber Protect Cloud is 3.3%, up from 3.2% compared to the previous year. The mindshare of Druva Phoenix is 1.7%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup
 

Featured Reviews

Vinoth Thangavelu - PeerSpot reviewer
Effective data loss prevention and good for small and medium enterprises
We are almost ready to acquire ManageEngine Endpoint DLP Plus. We have a lot of tools. We currently use Acronis Cyber Protect and are looking at zero trust file transfer tools. We have hands-on experience with some tools and are continuously upgrading our infrastructure and security tools. We started with Acronis. I think we had McAfee before I joined, and then we switched to Acronis. We are okay with it. Price and features were the main reason you decided to go with Acronis. It is good value for the money.
Ratnodeep Roy - PeerSpot reviewer
Patch-based system, offers network flexibility but Logs are not very informative for regular users
The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well. A lot of people are looking for ransomware scans, but Druva doesn't support them. Veeam barely supports them over Azure Virtual Machines. It doesn't support Linux Virtual Machines. NetApp and Commvault don't have such features. Acronis is also limited. In Azure, you have Azure Defender, but that works extensively on cloud storage, not on the servers. So, backup companies like Druva need to work a lot on ransomware protection and detection. These companies need to work a lot on ransomware detection, protection and more. Ransomware protection doesn't work in this hash-based transfer mirroring. If I only have to find this hash and feed it to the Druva end. It's sometimes not possible. It will struggle when the workloads are more than a hundred machines. It's not possible to find the hash of each file and provide it to Druva. So, this needs to be fully automated. If I were scanning with some technology, maybe signature-based scanning, behavioral-based, or keyword-based scanning. I can put this FHA, maybe SIEMs as well. But Druva is very limited. It's already in an active stage. I don't like that they don't extend all the features to all the workloads. These features are minimal compared to those of its competitors. For instance, I have one customer who was looking for Druva, but since they have Azure machines, they couldn't find a way to restore a particular file. Druva doesn't provide Azure virtual machine single file restore. It doesn't make sense to build a product and then it doesn't support it. Customers really struggle. Some customers tried Druva so that they don't have to think about setting up a separate network, but Druva is making things critical by not providing all the things at once and gradually releasing them. It's been more than six months or one year since they started their virtual machines, but there is no single file restore. Every time you have to restore the VM, and then from there, you can get the file. Why would people go with Druva if they have to manage backup machines? Nowadays, backup product companies need to be aggressive and adopt themselves in this highly changing world of AI and ML.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like best about Acronis Backup Cloud is the active protection feature that helps you protect your workload from ransomware attacks."
"The most valuable feature I have found the be the management console it is very easy to use and automation is important. Additionally, overall the solution is easy to use."
"The most valuable features are its ease of use, the speed, and its got a reasonable amount of granular control."
"Disaster recovery is good."
"We turn on the solution and it works well for backing up our data, it is easy to use."
"The product has been very reliable from day one. The biggest advantage of the cloud is that you can scale up and down as you go along."
"The most valuable feature of the solution is that it can cover both the cloud and the on-prem devices."
"The solution has helped us maintain the backups, compliance, and integrity of the data residing on the servers and endpoints."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"The initial setup was very straightforward."
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
"It's patch-based, so you don't have to bother about the backup server or the repository."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"Druva Phoenix is easy to use and easy to start with."
 

Cons

"The shortcomings in the solution can be overcome if the product improves in the area of completion time so that the restoration process does not take much time."
"Advanced backup is an area with certain shortcomings where improvements are required."
"Acronis Backup Cloud can improve by having fewer updates and patches to the solution. Additionally, should improve the functions that already exist in the solution rather than add new ones."
"It will be good if Acronis can provide more documentation and videos describing how to do different things. Their documentation is good, but it is without examples. They don't have lots of videos. They should put more videos on YouTube to show how to set up certain things, how to restore, and how to back up. They should provide step-by-step documentation and videos for specific scenarios. I would like them to improve the command line feature. The command line is not working smoothly, and there is some problem with it. If the command line is improved, it will take the product to the next level. It would be great if it can back up data from storage so that people are able to back up old data. Such a feature will make it an enterprise solution for a full backup."
"It would be better if the price of the solution was improved for medium-sized businesses. Moreover, the email security should be improved. We are awaiting new updates on the product."
"The speed of the backup process in the solution can be improved"
"Acronis may claim it's due to security reasons, but I believe there should be an option to delete specific files from old backups stored on the Acronis Cloud. Currently, there is no such feature, and I strongly feel the need for a deletion option for erroneous backups."
"The agent stability needs improvement."
"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
"The product's pricing needs to be improved."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
 

Pricing and Cost Advice

"When we tested the scenario for over 20 employees, the cost was much lower than the other solutions in the market."
"The solution is a bit expensive for medium-sized companies."
"We pay for whatever we use, and they bill us accordingly."
"I am not the one who is paying for it, but based on what I know, it is not very expensive. It has a good price."
"It's a monthly payment of $1,000 USD."
"It is not a cheap product."
"The solution is moderately priced."
"The product’s pricing is expensive."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"I assume clients use Druva Phoenix because it is cheaper than other products."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
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Top Industries

By visitors reading reviews
Comms Service Provider
17%
Computer Software Company
14%
Real Estate/Law Firm
8%
Retailer
5%
Computer Software Company
22%
Financial Services Firm
7%
Manufacturing Company
6%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?
It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.
What needs improvement with Acronis Cyber Protect Cloud?
I would like to see more mature XDR and EDR features. Additionally, for backups, I would like more replication options beyond the current VMXI replication. Specific areas also need improvement, and...
What is your primary use case for Acronis Cyber Protect Cloud?
We are a distributor of cybersecurity and IT solutions. I am responsible for Acronis development in our country. We use both Acronis Cyber Protect On Prem and Cyber Protect Cloud.
What do you like most about Druva Phoenix?
Druva Phoenix is easy to use and easy to start with.
What needs improvement with Druva Phoenix?
The product's pricing needs to be improved. Including more flexible feature sets such as options for sending secondary backups to different locations would be beneficial.
What is your primary use case for Druva Phoenix?
We utilized the product to modernize backup as a service, eliminating the need for extensive hardware and ensuring data is securely backed off-site.
 

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
CloudRanger
 

Overview

 

Sample Customers

Zebra Systems
TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Find out what your peers are saying about Acronis Cyber Protect Cloud vs. Druva Phoenix and other solutions. Updated: July 2025.
861,390 professionals have used our research since 2012.