We compared Acronis Cyber Protect Cloud and Druva Phoenix across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Acronis Cyber Protect Cloud is commended for its simplicity, intuitive management, incremental backups, and proactive defense against ransomware. Druva Phoenix is commended for its user-friendly login portal and overall adaptability.
Room for Improvement: Acronis Cyber Protect Cloud should focus on enhancing server performance, reporting capabilities, and remote restore capabilities. Druva Phoenix is not suitable for non-x86 architectures like AIX and cannot be utilized in the cloud for AIX systems.
Service and Support: Acronis customer service received mixed reviews, with some users expressing dissatisfaction with the level of support received. Druva Phoenix's technical support is exceptional, promptly resolving problems with efficiency.
Ease of Deployment: Acronis Cyber Protect Cloud has a simple setup that can be finished within one to two weeks, with deployment times varying based on the chosen modules. Druva Phoenix offers a quick and easy setup, enabling immediate data backup in a lab environment.
Pricing: Acronis Cyber Protect Cloud offers different licensing options. Some customers find the cost to be high but manageable. Druva Phoenix's pricing includes cloud data storage, eliminating the need for separate billing. Druva Phoenix's simple and clear pricing model is based on the amount of data and the number of virtual machines being backed up.
ROI: Acronis Cyber Protect Cloud has demonstrated financial advantages. There is no available information or user feedback regarding the ROI of Druva Phoenix. It is advised to refer to official sources or directly reach out to the companies for accurate details on user ROI.
Comparison Results: Acronis Cyber Protect Cloud is a simple, user-friendly solution offering advanced features like incremental backups and sophisticated ransomware protection. Still, Acronis has room to improve in areas like performance, reporting, support, and pricing. Druva Phoenix provides a fast and effortless setup process and solid compatibility with x86 platforms. Users like Druva’s all-inclusive pricing that eliminates the need for separate billing for data storage. However, it is not compatible with non-x86 architectures and cannot be deployed in the cloud for AIX systems.
"The integration with multiple modules in the console and the backup and recovery features are very good."
"Stability is a ten. No issues, no performance drops, and no crashes."
"We turn on the solution and it works well for backing up our data, it is easy to use."
"Acronis Cyber Protect Cloud has very easy backup and recovery capabilities."
"The product is a good anti-ransomware solution."
"I have experience with the technical team of the product, and I feel that they offer good support."
"The most valuable feature I have found the be the management console it is very easy to use and automation is important. Additionally, overall the solution is easy to use."
"The product offers very easy configuration capabilities."
"Druva Phoenix is easy to use and easy to start with."
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"Reporting is not on par. It needs some more information as per customer or partner interest. I hope Acronis is working on it."
"I faced some problems with the solution's local sign-in part."
"They should integrate the solution with Storage Area Network(SAN)."
"The pricing policies could be improved. So in future releases of the product, I would like to see better pricing, primarily."
"It would be better if the price of the solution was improved for medium-sized businesses. Moreover, the email security should be improved. We are awaiting new updates on the product."
"In the solution, you have the customization option for reports but it is limited and should allow more customizations in terms of how long or when you can do the reports."
"I would like to have support for agentless backup, where you don't have to install an agent on the host."
"The technical support could be improved. When you create a ticket, the responsiveness you'd expect is lacking."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
Acronis Cyber Protect Cloud is ranked 10th in Cloud Backup with 41 reviews while Druva Phoenix is ranked 20th in Cloud Backup with 5 reviews. Acronis Cyber Protect Cloud is rated 8.6, while Druva Phoenix is rated 8.8. The top reviewer of Acronis Cyber Protect Cloud writes "A solution that unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution". On the other hand, the top reviewer of Druva Phoenix writes "Cost-effective and has excellent technical support". Acronis Cyber Protect Cloud is most compared with Acronis Cyber Protect, AWS Backup, Veeam Backup for Microsoft 365, Veeam Backup & Replication and Synology C2 Backup, whereas Druva Phoenix is most compared with Druva inSync, Azure Backup, Veeam Backup & Replication, AWS Backup and Rubrik. See our Acronis Cyber Protect Cloud vs. Druva Phoenix report.
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