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Acronis Cyber Protect Cloud vs Druva Phoenix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Cloud
Ranking in Cloud Backup
10th
Ranking in SaaS Backup
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
No ranking in other categories
Druva Phoenix
Ranking in Cloud Backup
31st
Ranking in SaaS Backup
12th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
10
Ranking in other categories
Disaster Recovery as a Service (7th), Disaster Recovery (DR) Software (22nd)
 

Mindshare comparison

As of February 2026, in the SaaS Backup category, the mindshare of Acronis Cyber Protect Cloud is 3.4%, up from 3.3% compared to the previous year. The mindshare of Druva Phoenix is 1.7%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Market Share Distribution
ProductMarket Share (%)
Acronis Cyber Protect Cloud3.4%
Druva Phoenix1.7%
Other94.9%
SaaS Backup
 

Featured Reviews

Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Has supported virtual and file backups efficiently while some support issues remain
Our major use case is virtual systems backup as well as file backups The centralized management dashboard helps with team efficiency as well as handling security tasks. The product also includes an AI-based anti-malware feature. It effectively helps us with team efficiency and managing security…
ZubeenAhmad - PeerSpot reviewer
Tam Adobe at Murdoch Webster
Cloud backup has reduced storage costs and now delivers fast, reliable data recovery
My overall experience in this field is seven years. The deployment model I have chosen for Druva Phoenix is mostly cloud-based backup. Government authorities and government customers majorly opt for on-premises deployment, but we have a very limited customer segment from that area. Druva Phoenix primarily operates on a private cloud, with some customers utilizing hybrid cloud solutions. If I assess the effectiveness of backup features in Druva Phoenix, particularly in minimizing operational disruptions, I would rate it as a very strong 9 or 9.5 on a scale of 10. I am not using Druva Data Security Cloud. My overall review rating for Druva Phoenix is 9.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is disaster recovery."
"We can use the tool to set up an automated backup from our on-premises server directly to the cloud."
"Once you deploy, it's very easy to manage. It took us about an hour to deploy."
"The customer service and support are really good."
"I would recommend this solution. It's easy and fast, you don't need to be on-premises you can use it from anywhere."
"The tool's backup and cybersecurity features are good. I haven't had any complaints from any users. Everybody likes the XDR and EDR that it provides. The solution is simple and easy to use."
"The agent, which is installed on the system, can do Quality of Service."
"The centralized management dashboard helps with team efficiency as well as handling security tasks."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"One of the best features in Druva Phoenix for me personally is that it is an air-gapped environment, where you can keep cloud backup on a separate air-gapped environment and save from any kind of ransomware attack, and it is a ransomware safer environment because a customer gets a separate environment."
"It's patch-based, so you don't have to bother about the backup server or the repository."
"Druva Phoenix provides a return on investment and operational cost reductions after implementation."
"The initial setup was very straightforward."
"The best features of Druva Phoenix include comprehensive backup capabilities where you can back up your data with agent plus backup, deploy the proxy, and integrate your VMs to take your backup."
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
 

Cons

"In the solution, you have the customization option for reports but it is limited and should allow more customizations in terms of how long or when you can do the reports."
"The platform's interface could be user-friendly."
"The shortcomings in the solution can be overcome if the product improves in the area of completion time so that the restoration process does not take much time."
"Slow response from technical support."
"I would like to see more integration with SIEM solutions."
"Technical support needs improvement. They are too slow to respond, and when it comes to backups, it's critical to deal with issues quickly."
"There could be some changes done to the action page to simplify it."
"On the client-side, the antivirus engine was slowing down their finance server terribly."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down."
"Deploying it in a hybrid cloud model involves some minor complexities, though nothing represents a significant challenge."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
"The product's pricing needs to be improved."
"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
 

Pricing and Cost Advice

"Acronis is cost effective and I would rate it two out of ten."
"It's relatively cheap, but you see the benefits more at a higher volume."
"The cost of Acronis Backup Cloud is good. They have several licensing models that customers can choose from."
"I would rate the pricing of Acronis Cyber Protect Cloud as five out of ten"
"Acronis Cyber Protect Cloud is an expensive solution."
"Acronis Cyber Protect Cloud is an expensive solution."
"Acronis Cyber Protect Cloud's price is reasonable."
"I recommend the tool's monthly licensing model."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"I assume clients use Druva Phoenix because it is cheaper than other products."
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Computer Software Company
10%
Marketing Services Firm
7%
Real Estate/Law Firm
7%
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
8%
Legal Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?
It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.
What needs improvement with Acronis Cyber Protect Cloud?
Support could be improved, and awareness is important.
What is your primary use case for Acronis Cyber Protect Cloud?
Our major use case is virtual systems backup as well as file backups.
What needs improvement with Druva Phoenix?
While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS to another AWS, I see complexity when a customer wants to move from a physical environment or a phys...
What is your primary use case for Druva Phoenix?
Druva Phoenix is for server backups on cloud, which is the deployment model chosen by my customers. While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS ...
What advice do you have for others considering Druva Phoenix?
Many customers use Druva Phoenix's continuous data protection feature, but not for Phoenix. Not for Phoenix because Phoenix is server backups, and you generally do not keep continuous backup for se...
 

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
CloudRanger
 

Overview

 

Sample Customers

Zebra Systems
TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Find out what your peers are saying about Acronis Cyber Protect Cloud vs. Druva Phoenix and other solutions. Updated: January 2026.
881,384 professionals have used our research since 2012.