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Acronis Cyber Protect Cloud vs Druva Phoenix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Cloud
Ranking in Cloud Backup
9th
Ranking in SaaS Backup
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
No ranking in other categories
Druva Phoenix
Ranking in Cloud Backup
33rd
Ranking in SaaS Backup
13th
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
9
Ranking in other categories
Disaster Recovery as a Service (8th), Disaster Recovery (DR) Software (23rd)
 

Mindshare comparison

As of January 2026, in the SaaS Backup category, the mindshare of Acronis Cyber Protect Cloud is 3.4%, up from 3.3% compared to the previous year. The mindshare of Druva Phoenix is 1.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Market Share Distribution
ProductMarket Share (%)
Acronis Cyber Protect Cloud3.4%
Druva Phoenix1.6%
Other95.0%
SaaS Backup
 

Featured Reviews

Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Has supported virtual and file backups efficiently while some support issues remain
Our major use case is virtual systems backup as well as file backups The centralized management dashboard helps with team efficiency as well as handling security tasks. The product also includes an AI-based anti-malware feature. It effectively helps us with team efficiency and managing security…
Rupesh Verma - PeerSpot reviewer
Founder, Owner at Xdev Studios
Cloud backups have strengthened ransomware protection and improved long-term data retention
While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS to another AWS, I see complexity when a customer wants to move from a physical environment or a physical VM backup to Druva cloud. Even if that happens, it takes a fairly longer time. The first backup is long because it is physical to cloud. Typically, Druva handles this requirement by providing a small accelerator box at a customer's location. That accelerator box would first do the backup and then at the backend would keep backing up on the cloud, but that still is, in my suggestion, a staging solution and not a performance improver. Regarding the technical support of Druva, they are responsive. Since this is a solution and a backup software, most of the solution is partner-dependent. When I approach Druva, it is only for some really technical code enhancement, etc. They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down. When they were young and agile, I could go to them for multiple R&D and they were very prompt in doing those R&D and adding features. But now obviously they have grown and R&D and enhancements are not that easy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The platform's most valuable features include its backup functionality, particularly the snapshot and image backup capabilities."
"The most valuable feature is disaster recovery."
"Acronis Cyber Protect Cloud provides unlimited backup features for Office 365 accounts."
"The disaster recovery feature."
"It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends."
"Once you deploy, it's very easy to manage. It took us about an hour to deploy."
"Technical support is great."
"We can block certain ports and USB ports for data loss prevention."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"The best features of Druva Phoenix include comprehensive backup capabilities where you can back up your data with agent plus backup, deploy the proxy, and integrate your VMs to take your backup."
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
"It's patch-based, so you don't have to bother about the backup server or the repository."
"Druva Phoenix is easy to use and easy to start with."
"The initial setup was very straightforward."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
 

Cons

"What's lacking in Acronis Backup Cloud is a unified dashboard or console that lets you see the backup status of all clients."
"They should integrate the solution with Storage Area Network(SAN)."
"Acronis may claim it's due to security reasons, but I believe there should be an option to delete specific files from old backups stored on the Acronis Cloud. Currently, there is no such feature, and I strongly feel the need for a deletion option for erroneous backups."
"The solution could improve by being more user-friendly."
"Acronis Cyber Protect Cloud needs to be more flexible with its pricing."
"Advanced backup is an area with certain shortcomings where improvements are required."
"It would be better if the price of the solution was improved for medium-sized businesses. Moreover, the email security should be improved. We are awaiting new updates on the product."
"The solution's provisioning of packages and how they are charged could be improved."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down."
"The product's pricing needs to be improved."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."
 

Pricing and Cost Advice

"Acronis Cyber Protect Cloud is an expensive solution."
"We pay monthly for the use of the solution."
"Acronis is cost effective and I would rate it two out of ten."
"There is a free trial available in order for people to evaluate it."
"It is not a cheap product."
"Acronis Cyber Protect Cloud is an expensive solution."
"The product is not expensive. It's in the middle. For its capabilities, it's on the affordable side."
"The solution is moderately priced."
"I assume clients use Druva Phoenix because it is cheaper than other products."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Computer Software Company
13%
Real Estate/Law Firm
6%
University
6%
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
7%
Legal Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?
It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.
What needs improvement with Acronis Cyber Protect Cloud?
Support could be improved, and awareness is important.
What is your primary use case for Acronis Cyber Protect Cloud?
Our major use case is virtual systems backup as well as file backups.
What needs improvement with Druva Phoenix?
Druva Phoenix could be improved if they provided bare metal recovery for physical servers, which would be beneficial for server deployment.
What is your primary use case for Druva Phoenix?
The typical use case for Druva Phoenix depends on multiple workloads. If a customer wants a simple solution where we can manage the entire workload, or they want to back up with agent plus backup, ...
What advice do you have for others considering Druva Phoenix?
The pricing is slightly higher than other vendors. However, when considering features and security, Druva Phoenix is the best solution. If you understand the technology, Druva Phoenix is an excelle...
 

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
CloudRanger
 

Overview

 

Sample Customers

Zebra Systems
TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Find out what your peers are saying about Acronis Cyber Protect Cloud vs. Druva Phoenix and other solutions. Updated: December 2025.
879,853 professionals have used our research since 2012.