We performed a comparison between 3scale API Management and SEEBURGER Business Integration Suite based on real PeerSpot user reviews.
Find out in this report how the two API Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The standard deployment is very simple."
"The gateway is the most valuable feature because it makes it possible for us to gather all traffic into one proxy, which is a good thing."
"The product is stable."
"To me, the most valuable feature of 3scale API Management is that it lets you add a backend to the product. I also like that you can integrate it well with OpenShift clusters, making 3scale API Management a useful solution."
"3scale API Management's best feature is API management."
"The solution is quite lightweight, and the installation is very easy. It's like a two-click installation."
"I like the API automation."
"The most valuable features are the gateway and security features."
"We use Message Tracking, which is a very good feature. Message Tracking has about 300 to 400 business people who can find documents and ask the integration team about them. For example, they looking for a document that the vendor or trading partner tells them that they sent, but they don't see it in the ERP system yet. So, they go to SEEBURGER Message Tracking, which can tell them if we received it already from the outside and what happened, e.g., if it went to SEEBURGER BIS or if it's already in the ERP system. It's a very simple tool to use. They also can use that tool to see the source document."
"If SEEBURGER plans to do something, they will meet their target. We haven't been disappointed by them at all. For example, we had six trading partners to onboard and they said, "We'll make it happen," and they did make it happen. They did exactly what they said they would do. That's a really positive thing."
"The platform has been very consistent and responsive."
"It is stable and reliable. We have not had any issues."
"SEEBURGER BIS can reconcile documentation, like our accounts payable and statements within the system. If you are manually doing it, then it is really time consuming with a lot of errors. Whereas, SEEBURGER BIS allows for a lot of basic level programming within the documentation, filtering, and sorting out VLOOKUP. It lets us get two database tables from two different systems, then merge them based on the logic that we provide. So, it is a very helpful product."
"We haven't had any issues with scaling."
"It's a very robust solution and it's very configurable. Before this product we would use an ESB-type of solution which required us to write code and go through a process. We can configure the SEEBURGER solution much more easily, instead of writing code... It can handle large files very well."
"One valuable feature is the scalability. We have not had to add processing power or hardware since we installed it. Also, we are able to create and deploy maps to migrate from another EDI platform very quickly."
"What was suggested by Red Hat was a crucial part of the configuration, but when we started to ask about the supportability of this configuration, Red Hat said only some parts of the configuration would be supported."
"The user experience could be better. The developer portal is too complex and hard to configure."
"I believe the CMS part of it has room for improvement though. That is where you write a couple of things if you want to publish your API. It's based on liquid scripting, which doesn't seem like the obvious ones to script with."
"3scale API Management only supports restful APIs and doesn't support SOAP."
"The product is not that flexible for developers. It's less flexible and rigid. It's not easy to make changes or customize it."
"What I'd like to improve in 3scale API Management is its route-limiting feature. Currently, I don't know how to do that effectively on the solution, but in Kong, I know how to do it, so I would love to see route-limiting being easily done on 3scale API Management. It would also be good if there was some authentication that you could do from 3scale API Management because Kong offers that functionality out of the box. What I'd love to see in the next release of 3scale API Management is the ability to integrate more plug-ins easily onto the platform, so you'll be able to extend it, and even do customs management. If Red Hat could offer that extension where it allows the internal organization where 3scale API Management is deployed on-premise to integrate its tools on top of 3scale API Management and provide an API for that, that will make the solution very powerful."
"It would be helpful to improve the customization features so that the customer can do it based on their own needs."
"We tried to use the portal, but we decided that it wasn't enough. The content management system (CMS) is not easy to use if you want to customize things, and it's hard to get someone who has the knowledge to work with the CMS."
"Their traditional model is a vendor flow. We are looking to do a customer-based flow, which which require significant development from SEEBURGER Business Integration Suite (BIS). We are working with them to do this using their WebEDI. It is a brand new area for them, but it could be an option in the future."
"In the BIS, if I want to have some API functionalities, that is a separate tool. The integration between the API tool and the BIS is not that straightforward. If they were to combine these tools and give us one suite, that would be helpful. Today I have a lot of partners onboard. I have something like 50,000 partners doing API transactions. If I want to introduce a new tool for API management, I have to do a lot of workarounds. But if it were integrated well within the existing suite, it could be straightforward for me."
"They made improvements to the email error alerts that go out, for the EDI technical. Those typically go straight out to the partners. Those messages are significantly clearer and easy to read. The same messages in the front end are not nearly as clear. It's supposed to be the same error, but the message that goes out for EDI is really easy for anybody to read and understand, but you have to be really solution-savvy to understand the message in the system itself."
"API connectivity needs improvement as well as the GUI. The GUI hasn't changed that much in 10 years, but of course, that's already been updated. I would say I'm excited about the screenshots but that's about it."
"I find the solution quite confusing to use, especially when looking at the tree structure."
"We wanted to use API. We were told that in 6.52 we could use API management. Later on, we found that API management wasn't that completely integrated into the 6.52 solution, and if you wanted to have the whole API suite you might have to go to 6.7, the latest one."
"We don't have much access to the logs or what's happening. So we have to log a ticket with SEEBURGER. We only get a message that something has failed... we have to open a ticket with SEEBURGER for them to tell us exactly what the issue is... I would like us to be able to be more self-sufficient."
"In some of the other tools out there in the market, you can create one service and use that service without creating a copy. That kind of capability currently doesn't exist in this solution."
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3scale API Management is ranked 12th in API Management with 10 reviews while SEEBURGER Business Integration Suite is ranked 19th in API Management with 37 reviews. 3scale API Management is rated 7.4, while SEEBURGER Business Integration Suite is rated 8.4. The top reviewer of 3scale API Management writes "Useful as it lets you add a backend to the product, it integrates well with clusters, and it has exceptional technical support, but route-limiting isn't easy to do on it". On the other hand, the top reviewer of SEEBURGER Business Integration Suite writes "Gives us the flexibility to hook up to systems using any protocol out there". 3scale API Management is most compared with Amazon API Gateway, Kong Gateway Enterprise, Apigee, IBM API Connect and WSO2 API Manager, whereas SEEBURGER Business Integration Suite is most compared with SAP Cloud Platform, IBM Sterling B2B Integration Services, Mule ESB, IBM B2B Integrator and Microsoft Azure API Management. See our 3scale API Management vs. SEEBURGER Business Integration Suite report.
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