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IBM Sterling B2B Integration Services vs SEEBURGER Business Integration Suite comparison

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Buyer's Guide
IBM Sterling B2B Integration Services vs. SEEBURGER Business Integration Suite
July 2022
Find out what your peers are saying about IBM Sterling B2B Integration Services vs. SEEBURGER Business Integration Suite and other solutions. Updated: July 2022.
620,319 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is extremely scalable.""We are able to monitor all B2B messages, and we are able to see or track each message on it from an error perspective. That's a good side of it. It is working well, and we're able to do our current job.""They have best-in-class, quality support."

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"We haven't had any issues with scaling.""SEEBURGER BIS can reconcile documentation, like our accounts payable and statements within the system. If you are manually doing it, then it is really time consuming with a lot of errors. Whereas, SEEBURGER BIS allows for a lot of basic level programming within the documentation, filtering, and sorting out VLOOKUP. It lets us get two database tables from two different systems, then merge them based on the logic that we provide. So, it is a very helpful product.""SEEBURGER has helped us to enable digital business transformation. Every time we add a new customer, there is a digital footprint. This is no longer a manual process.""The solution helps us automate processes, more on the insurance side. Where they used to have to babysit monthly files, because of size, they don't have to do that with SEEBURGER BIS. They just run the monthly process. Files get collected, translated, and sent to the proper systems, so the babysitting is gone.""Among the most important [features] are the BIC 6 Converter and the communication protocols, which have the newer security features for certificates and encryption.""One of the most valuable features is the option to have all integration patterns constantly updated in one platform. That is the main strength I see in using SEEBURGER Business Integration Suite (BIS). It means I can use a very old-fashioned pattern, combined with a very modern pattern. There are no limitations in terms of combining components because all the components simply fit together.""We use Message Tracking, which is a very good feature. Message Tracking has about 300 to 400 business people who can find documents and ask the integration team about them. For example, they looking for a document that the vendor or trading partner tells them that they sent, but they don't see it in the ERP system yet. So, they go to SEEBURGER Message Tracking, which can tell them if we received it already from the outside and what happened, e.g., if it went to SEEBURGER BIS or if it's already in the ERP system. It's a very simple tool to use. They also can use that tool to see the source document.""SEEBURGER BIS helps us automate processes. When something is manual and we have to fix the data, then it is really complicated. However, when it's automated, we trust it and the process in the system, so we don't have to go back and fix it. For example, we had a problem with a partner sending 17 files every week, but a few times a year, they wouldn't send files during a certain window. We would escalate this with them. Then, when they caught up and sent the files again, they weren't authenticated. We had to fix this situation before it became a nightmare because our financials were impacted. Also, it was really messy. So, I worked with SEEBURGER to have something automated to pick up the files within a certain window and validate them as accurate. If the files come outside of this window, then we have to approve the loading of them."

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Cons
"Onboarding on the solution is complex. It's hard to onboard partners and customer suppliers. It's one aspect that is not that straightforward.""It can be now classified as a legacy system because there are no more updates. From what I know, there will be no updates for the current version, which is an issue. Therefore, we are looking for a compatible new software that we can use. We're currently researching what is there in the market. We would consider something that would give us better speed on our current processor. There is also room for improvement in terms of its scalability and GUI. It is an old system, and its scalability can be improved. Its GUI can also be more appealing.""They can improve APIs because they are still lagging behind in API connectivity. With non-API connectivity, they're market leaders, but API connectivity, they're still in the immature space."

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"All the topics we've identified have been placed on the SEEBURGER roadmap already... Among the things we have requested are improvements in the user interface and improvements that would be implemented by completely new modules or improvements in their Cloud Services.""We are a little locked in with understanding the errors that we receive. We are working with their support to prevent these issues when they come into the database. We use a SQL database and believe they can do better when it comes working with large databases. We have had few instances where the system is hanging, which are most likely from the database. We are working with their support to find out the problem and fix their system. We have tried to use their notification system to prevent these issues, but they need to improve their monitoring system.""There are some aspects at the front, the actual queries that you use, that could be improved. They're all very minor to be honest.""Java is very old technology and they should move away from it, to anything that's better.""We occasionally get ZIP files. Sometimes the ZIP file has one file inside of it, and sometimes the ZIP file might have 30 files inside of it. We have been working with SEEBURGER to enhance their PKUNZIP process to be able to unzip multiple files in a single workflow instead of just one file. This is still something that is in process.""The integration is not so excellent. While I'm not saying there is a problem, there is no pattern. When we start a new project, we have to work with new people and processes every time. The technical side of their system is very good, but their change process is not repeatable. It needs to be rebuilt each time.""They have their own private cloud. That's the reason we did not go ahead with managing everything by ourselves or moving into the cloud. They said that they're going to be doing it within the next two years, having access to Azure and AWS. That would be something we would like to see.""There are a lot of service packs during the year. I know that part is the process for updating features, but sometimes it's difficult to update service packs every month."

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Pricing and Cost Advice
  • "Pricing is a little bit on the higher side because they give you the best support. Out of ten, I would rate pricing at seven or eight."
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  • "On an annual basis, our support costs, which are based on the licensing, are about £120,000."
  • "Price and licensing are comparable to other systems. It's well-priced and simple. It's not user-based or anything. It's just per seat, per system. So, it's pretty straight forward. Because it's per system, one system is enough. However, if you want to make it larger, then you can grow with it."
  • "I had a problem at one time with their invoicing. I told them, then we worked on the process and improved it. They installed the connection between SAP and SEEBURGER BIS in Europe first. This was awhile ago. When I came along, I became involved in the project and started working with them. Every time that I made a request, the work was done well, but I was not receiving my invoices. I knew I had to pay for the work and was trying to find someone to send me the invoices or a report of what was being done. From that end, it was really not working. After a few years, I was complaining and not happy. At the end of the year, they would come with a long list of invoices to pay, which was really bad. So, I asked for a change. We worked on the process, and since five years ago, I have worked with SEEBURGER based in North America. Now, when I have a question, I know who to contact. They send me a report with invoices every month. They really reacted to my concern, and we improved the process. Since then, I have had no problem."
  • "The solution provides the flexibility to start small and pay as you grow. SEEBURGER has a lot of offerings..."
  • "They need to be more competitively priced. When it comes to training, they need to lower their prices. It shouldn't be so specific. Maybe they should outsource training to another company. From what I can see, their training is pretty expensive, and they don't do anything for free."
  • "They have options for every budget. You can book Cloud Services, starting with a few hundred Euros per year or month, depending on what you want, or you can even buy huge landscapes and operate them on your own. The pricing is fair compared to others."
  • "I have had exposure to other big vendors over the years and would have to say the pricing is pretty typical. They all fall into a common pricing range, at least the bigger vendors: Axway, IBM Sterling, Globalscape, and SEEBURGER. They all fall into that mid-tier pricing. So, SEEBURGER is commensurate with other large integration vendors operating in this space. Maybe it is lower than some of the really high-end ones. You can get some of these high-end transactional messaging integration systems, like TIBCO, that tend to be kind of on a higher echelon of pricing. I would say SEEBURGER is more mid-level."
  • "We pay for a maximum number of setups, then we pay per customer map, and we pay maintenance on each one of those. BIS provides the flexibility to pay as you grow. The price of each customer map is €200 and the hourly rate for maintenance is fairly reasonable."
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    Questions from the Community
    Top Answer:Pricing is a little bit on the higher side because they give you the best support. Out of ten, I would rate pricing at seven or eight.
    Top Answer:They can improve APIs because they are still lagging behind in API connectivity. With non-API connectivity, they're market leaders, but API connectivity, they're still in the immature space.
    Top Answer:I'm not familiar with the exact cost of the solution. I can't speak to how much we pay. That said, it's my understanding that it is reasonably priced. I'd rate it four out of five.
    Top Answer:At this moment, everything is working fine. When we are talking to them, when we are trying to bring all this mapping in-house, right now, SEEBURGER is doing everything for us. However, when we are… more »
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    9.0
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    Comparisons
    Also Known As
    SEEBURGER BIS
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    Overview

    IBM Sterling B2B Integration Services are designed to alleviate the burden on internal resources by providing secure connectivity and collaboration with your customers, suppliers, and business partners. The solution is built on the cloud-based B2B integration and visibility capabilities of IBM Sterling B2B Collaboration Network and provides comprehensive service offerings for partner onboarding, B2B process management, and trading partner support.

    • Facilitate growth by rapidly growing and adapting your B2B community without burdening internal resources and capital
    • Reduce B2B total cost of ownership by reducing the cost and increasing the reliability of B2B operations

    Accelerate B2B collaboration with global customers and suppliers by leveraging our B2B expertise.

    With SEEBURGER’s experienced team behind you, and SEEBURGER BIS as the foundation of your hybrid integration strategy, you’re prepared for whatever comes your way – even as your business gains complexity and integration requirements increase.

    SEEBURGER Business Integration Suite (BIS) is a unified, agile, secure and scalable platform that solves integration challenges across your business and ecosystem, so that you can make valuable connections between clouds, applications and people.

    Our platform provides integration across all scenarios, including B2B/EDI, MFT, API and ERP on-premises, in the cloud and hybrid, in addition to expert support that is unmatched in the industry for your simplest to your most complex integrations.

    Your APIs are likely multiplying quickly, and if you’re looking for a solution to manage, secure and scale them properly, you get all of the benefits and less of the hassle with our API Management toolkit.

    Bring us your toughest B2B/EDI challenges. We help with difficult onboarding and partner connections, and will save you time and effort to complete complex projects. We make B2B easy with pre-packaged, re-usable content and automation capability, so your team can make the connection, and move on to the next mission.

    Simplify your workload with our iPaaS solution. SEEBURGER iPaaS enables your team to save man-hours connecting data, applications and systems, by letting us handle all the time-consuming platform operations. We cover maintenance, updates, security, scalability and more.

    Did you know that without managed file transfer (MFT), your company is at greater risk for a data breach? It’s as simple, and as dangerous, as that. The security and control you get with our centralized, easy-to-use solution ensures less risk for the company, and more sleep at night for you.

    Our customers say it best! Check out our reviews you’ll see that SEEBURGER’s rock-solid, built-from-the-ground-up platform, is combined with an expert team, and stellar service. We power your connections, future-proof your vision and give you a competitive edge.

    Offer
    Learn more about IBM Sterling B2B Integration Services
    Learn more about SEEBURGER Business Integration Suite
    Sample Customers
    Information Not Available
    Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider10%
    Manufacturing Company10%
    Energy/Utilities Company9%
    REVIEWERS
    Retailer23%
    Manufacturing Company23%
    Transportation Company16%
    Pharma/Biotech Company10%
    VISITORS READING REVIEWS
    Computer Software Company37%
    Comms Service Provider10%
    Financial Services Firm7%
    Government5%
    Company Size
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise12%
    Large Enterprise73%
    REVIEWERS
    Midsize Enterprise14%
    Large Enterprise86%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise18%
    Large Enterprise60%
    Buyer's Guide
    IBM Sterling B2B Integration Services vs. SEEBURGER Business Integration Suite
    July 2022
    Find out what your peers are saying about IBM Sterling B2B Integration Services vs. SEEBURGER Business Integration Suite and other solutions. Updated: July 2022.
    620,319 professionals have used our research since 2012.

    IBM Sterling B2B Integration Services is ranked 5th in Business-to-Business Middleware with 3 reviews while SEEBURGER Business Integration Suite is ranked 2nd in Business-to-Business Middleware with 10 reviews. IBM Sterling B2B Integration Services is rated 9.0, while SEEBURGER Business Integration Suite is rated 9.0. The top reviewer of IBM Sterling B2B Integration Services writes "Flexible and scalable with great pricing options". On the other hand, the top reviewer of SEEBURGER Business Integration Suite writes "You can string as many different activities together in your workflows as you want". IBM Sterling B2B Integration Services is most compared with SAP Process Orchestration, IBM B2B Integrator, SPS Commerce Fulfillment (EDI), Mule ESB and IBM Transformation Extender, whereas SEEBURGER Business Integration Suite is most compared with IBM B2B Integrator, Mule ESB, SAP Process Orchestration, Mule Anypoint Platform and webMethods Integration Server. See our IBM Sterling B2B Integration Services vs. SEEBURGER Business Integration Suite report.

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    We monitor all Business-to-Business Middleware reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.