"The solution is extremely scalable."
"We are able to monitor all B2B messages, and we are able to see or track each message on it from an error perspective. That's a good side of it. It is working well, and we're able to do our current job."
"They have best-in-class, quality support."
"We haven't had any issues with scaling."
"SEEBURGER BIS can reconcile documentation, like our accounts payable and statements within the system. If you are manually doing it, then it is really time consuming with a lot of errors. Whereas, SEEBURGER BIS allows for a lot of basic level programming within the documentation, filtering, and sorting out VLOOKUP. It lets us get two database tables from two different systems, then merge them based on the logic that we provide. So, it is a very helpful product."
"SEEBURGER has helped us to enable digital business transformation. Every time we add a new customer, there is a digital footprint. This is no longer a manual process."
"The solution helps us automate processes, more on the insurance side. Where they used to have to babysit monthly files, because of size, they don't have to do that with SEEBURGER BIS. They just run the monthly process. Files get collected, translated, and sent to the proper systems, so the babysitting is gone."
"Among the most important [features] are the BIC 6 Converter and the communication protocols, which have the newer security features for certificates and encryption."
"One of the most valuable features is the option to have all integration patterns constantly updated in one platform. That is the main strength I see in using SEEBURGER Business Integration Suite (BIS). It means I can use a very old-fashioned pattern, combined with a very modern pattern. There are no limitations in terms of combining components because all the components simply fit together."
"We use Message Tracking, which is a very good feature. Message Tracking has about 300 to 400 business people who can find documents and ask the integration team about them. For example, they looking for a document that the vendor or trading partner tells them that they sent, but they don't see it in the ERP system yet. So, they go to SEEBURGER Message Tracking, which can tell them if we received it already from the outside and what happened, e.g., if it went to SEEBURGER BIS or if it's already in the ERP system. It's a very simple tool to use. They also can use that tool to see the source document."
"SEEBURGER BIS helps us automate processes. When something is manual and we have to fix the data, then it is really complicated. However, when it's automated, we trust it and the process in the system, so we don't have to go back and fix it. For example, we had a problem with a partner sending 17 files every week, but a few times a year, they wouldn't send files during a certain window. We would escalate this with them. Then, when they caught up and sent the files again, they weren't authenticated. We had to fix this situation before it became a nightmare because our financials were impacted. Also, it was really messy. So, I worked with SEEBURGER to have something automated to pick up the files within a certain window and validate them as accurate. If the files come outside of this window, then we have to approve the loading of them."
"Onboarding on the solution is complex. It's hard to onboard partners and customer suppliers. It's one aspect that is not that straightforward."
"It can be now classified as a legacy system because there are no more updates. From what I know, there will be no updates for the current version, which is an issue. Therefore, we are looking for a compatible new software that we can use. We're currently researching what is there in the market. We would consider something that would give us better speed on our current processor. There is also room for improvement in terms of its scalability and GUI. It is an old system, and its scalability can be improved. Its GUI can also be more appealing."
"They can improve APIs because they are still lagging behind in API connectivity. With non-API connectivity, they're market leaders, but API connectivity, they're still in the immature space."
"All the topics we've identified have been placed on the SEEBURGER roadmap already... Among the things we have requested are improvements in the user interface and improvements that would be implemented by completely new modules or improvements in their Cloud Services."
"We are a little locked in with understanding the errors that we receive. We are working with their support to prevent these issues when they come into the database. We use a SQL database and believe they can do better when it comes working with large databases. We have had few instances where the system is hanging, which are most likely from the database. We are working with their support to find out the problem and fix their system. We have tried to use their notification system to prevent these issues, but they need to improve their monitoring system."
"There are some aspects at the front, the actual queries that you use, that could be improved. They're all very minor to be honest."
"Java is very old technology and they should move away from it, to anything that's better."
"We occasionally get ZIP files. Sometimes the ZIP file has one file inside of it, and sometimes the ZIP file might have 30 files inside of it. We have been working with SEEBURGER to enhance their PKUNZIP process to be able to unzip multiple files in a single workflow instead of just one file. This is still something that is in process."
"The integration is not so excellent. While I'm not saying there is a problem, there is no pattern. When we start a new project, we have to work with new people and processes every time. The technical side of their system is very good, but their change process is not repeatable. It needs to be rebuilt each time."
"They have their own private cloud. That's the reason we did not go ahead with managing everything by ourselves or moving into the cloud. They said that they're going to be doing it within the next two years, having access to Azure and AWS. That would be something we would like to see."
"There are a lot of service packs during the year. I know that part is the process for updating features, but sometimes it's difficult to update service packs every month."
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IBM Sterling B2B Integration Services is ranked 5th in Business-to-Business Middleware with 3 reviews while SEEBURGER Business Integration Suite is ranked 2nd in Business-to-Business Middleware with 10 reviews. IBM Sterling B2B Integration Services is rated 9.0, while SEEBURGER Business Integration Suite is rated 9.0. The top reviewer of IBM Sterling B2B Integration Services writes "Flexible and scalable with great pricing options". On the other hand, the top reviewer of SEEBURGER Business Integration Suite writes "You can string as many different activities together in your workflows as you want". IBM Sterling B2B Integration Services is most compared with SAP Process Orchestration, IBM B2B Integrator, SPS Commerce Fulfillment (EDI), Mule ESB and IBM Transformation Extender, whereas SEEBURGER Business Integration Suite is most compared with IBM B2B Integrator, Mule ESB, SAP Process Orchestration, Mule Anypoint Platform and webMethods Integration Server. See our IBM Sterling B2B Integration Services vs. SEEBURGER Business Integration Suite report.
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