3CX Live Chat vs ClearOne vs Microsoft Office Communications Server [EOL] comparison

Connect with your website visitors for free with the 3CX Live Chat plugin. With more than 1,900,000 downloads, 3CX Live Chat is the most popular, effective and reliable live chat plugin for WordPress. Increase conversions and boost customer satisfaction by communicating directly with your website visitors in real-time.

Integrate with 3CX for a multichannel communications suite including voice and video (requires 3CX V16). Get 3CX for free for one year for unlimited users hosted by 3CX, in your own cloud account or on-premise on Windows or Linux.

• Easy and convenient for visitors
• Build rapport with potential customers via live chat
• Increase sales
• Reduce customer support line costs by using live chat
• Learn to understand the pain points of your customers

FEATURES

• Simple and clean UI for all users
• Option to elevate a live chat to a call or video call
• Free iOS or Android apps to respond to messages through a smartphone
• Ability to transfer chats to other agents
• Agent’s picture is shown in the live chatbox
• Customizable chatbox. Add a company logo, change the colors of the chatbox
• All chats are saved in chat history
• Dedicated storage system for all offline messages
• Create unlimited agents to handle live chats and calls
• Customizable offline message form
• Supports animations in the chatbox
• Ability to choose whether you want to accept or decline a chat

ClearOne delivers advanced audio and video communication solutions designed to meet the diverse needs of professional environments. It offers seamless integration, enhancing collaboration for businesses and institutions worldwide.

Providing high-quality conferencing, ClearOne is trusted in industries where clear communication is crucial. Its technology supports unified communications, audio-video collaboration, and custom conferencing applications. Users appreciate its reliability and effectiveness in ensuring quality interactions, making it a favored choice for enhancing productivity and engagement.

• Audio Conferencing: Superior audio performance with noise suppression and echo cancellation.
• Video Conferencing: HD video quality supporting multiple formats and platforms.
• Collaboration Tools: Interactive solutions designed for efficient teamwork.
• Scalability: Adaptable solutions for different business sizes and requirements.

• Cost Efficiency: Reduces travel expenses by enabling virtual meetings.
• Improved Productivity: Streamlines communication, reducing time wastage in meetings.
• Enhanced Engagement: High-quality audio and video lead to better participant interaction.

In education, ClearOne enhances virtual classrooms, ensuring students and instructors communicate without barriers. Healthcare facilities use it for telemedicine, providing reliable consultations. In corporate settings, it transforms meeting rooms into dynamic collaboration hubs, driving seamless information exchange.

Microsoft Office Communications Server 2007 R2 Management API suite provides a set of Windows Management Instrumentation (WMI) classes used to manage and support an Office Communications Server deployment, as well as any managed code and Microsoft SIP Processing Language applications installed on it. Office Communications Server offers a Standard Edition and an Enterprise Edition:

• Standard Edition is designed for use in small or medium-sized organizations. Standard Edition is also recommended for organizations that do not require the performance, scalability, and high availability that Enterprise Edition provides.
• Enterprise Edition is designed for large-scale deployments that are typical of large organizations. In an Enterprise Edition deployment, multiple Office Communications Server Enterprise Edition servers are deployed as a pool behind a load balancer. Servers in the pool share a central Microsoft SQL Server database that stores user data.