Mimecast Incydr Reviews

Name: Mimecast Incydr
Brand: Mimecast
Rating: 4.5 (78 reviews)

4.5 out of 5

78 reviews
98% willing to recommend

688 followers

What is Mimecast Incydr?

Mimecast Incydr offers a comprehensive data protection and recovery solution, ideal for organizations needing robust insider threat protection and regulatory compliance.

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Mimecast Incydr is the #25 ranked solution in top Data Loss Prevention (DLP) solutions. PeerSpot users give Mimecast Incydr an average rating of 9.0 out of 10. Mimecast Incydr is most commonly compared to Zscaler Zero Trust Exchange Platform: Mimecast Incydr vs Zscaler Zero Trust Exchange Platform. Mimecast Incydr is popular among the large enterprise segment, accounting for 54% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 12% of all views.

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Featured Mimecast Incydr reviews

Chuck_Mackey

Director, Cybersecurity Consulting at a tech services company with 51-200 employees

In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue. It really has to do with the overall infrastructure and what the organization is prepared to do. If the infrastructure or the networking is a little hinky or you don't have a really finely tuned network infrastructure environment and your patches aren't up to date on your servers and your endpoints, it could get a little sticky. Other than that, it was okay. We really didn't have much problem beyond that. It took a couple of days to sort that out, but it was no big deal.

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SSH

Incident Response Officer at a educational organization with 1,001-5,000 employees

If you come with the perception that this solution uses the same policies that are used in traditional DLP products, you might find Code42 doesn't work for you. You have to adapt to their philosophy, which is a more open-ended solution. If you're looking at getting granular about a particular type of data, it becomes harder to put custom variables in there. Code42 is more open-ended and identifies or discovers data that is going out rather than having someone build a policy to filter for it. If you're willing to look at DLP and data leakage from a different perspective then I'd go with 42. I rate this solution eight out of 10.

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reviewer1466544

Owner

The technical support is pretty good. We've had to deal with them just a couple of times. They help us with navigation if something isn't backed up or an issue like that comes along. Typically, it's an easy fix. It's just a restart of the service or something of that nature. They're very quick and efficient. We're satisfied with the level of service they provide.

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Mimecast Incydr mindshare

As of July 2025, the mindshare of Mimecast Incydr in the Data Loss Prevention (DLP) category stands at 2.0%, up from 1.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Data Loss Prevention (DLP)

PeerResearch reports based on Mimecast Incydr reviews

Type	Title	Date
Category	Data Loss Prevention (DLP)	Jul 5, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 5, 2025	Download
Comparison	Mimecast Incydr vs Microsoft Purview Data Loss Prevention	Jul 5, 2025	Download
Comparison	Mimecast Incydr vs Zscaler Zero Trust Exchange Platform	Jul 5, 2025	Download
Comparison	Mimecast Incydr vs Symantec Data Loss Prevention	Jul 5, 2025	Download

Title	Rating	Mindshare	Recommending
Zscaler Zero Trust Exchange Platform	4.2	6.4%	98%	63 interviews Add to research
Varonis Platform	4.1	6.2%	92%	14 interviews Add to research

Valuable Features

Mimecast Incydr offers efficient processor and bandwidth utilization and has a lightweight client. It provides seamless cross-platform deployment and continuous backup. Incydr features centralized administration, granular customization options, and an intuitive interface for end users and admins. It offers robust encryption, excellent customer support, and flexible storage options. Organizations appreciate its real-time monitoring capabilities and easy recovery process. Incydr supports legal hold functionalities and insider threat detection, providing visibility into employee activities, even in dispersed workforces.

"Risk factors can be adjusted for all intricate details."
"There are a couple of things. One of them is that they have what they call Incydr. Their detection and response solution to the insider threat area is called Incydr. That gives visibility to the clients that have widely dispersed employee bases due to work from home, or that had a dispersed workforce predating any of the work from home requirements. Even though they might not be inside the organization physically, they're inside the organization. It allows us to get some visibility into what people are doing, what the context is, and how to control what might be the potential for intellectual property theft or file exposure."
"Code42 Next-Gen DLP is scalable."

Room for Improvement

Mimecast Incydr needs better reporting capabilities and removal of Java dependency. Users find the interface could be more intuitive, especially for non-tech savvy individuals. Cloud integration is challenging, while multi-user environment support is lacking. The backup process could benefit from more user control during initial setup. Improving server-specific features and download speeds and adding a mobile app would enhance usability. License management, flexibility in privileges, and simplifying cold storage access need attention.

"You can't always filter out data that you'd like to."
"In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue."
"What I think could be improved is how I get support."

ROI

Mimecast Incydr shows strong impact through improved efficiency, significant recovery savings, and peace of mind. Users highlight its affordability, ease of use, and security. The ability to quickly restore data is invaluable. It handles ransomware effectively, providing substantial time and cost savings while enhancing reliability. Users appreciate its ease in supporting legal compliance and detecting potential data risks. Mimecast Incydr enhances business continuity with seamless backup and restoration capabilities, securing substantial financial benefits in diverse scenarios.

Pricing

Mimecast Incydr is generally perceived as having flexible and competitive pricing, although some find it complex. The licensing model has shifted, with an emphasis on subscription-based plans, excluding perpetual licenses. It's suitable for enterprises with scalable options as companies grow, but may not cater well to small businesses due to a minimum user requirement. Users commend the transparency of pricing on the Mimecast website and appreciate the potential for negotiated discounts, especially for large-scale deployments.

"It was expensive. It was more expensive than Eureka, and it was more expensive than Barracuda Backup, but what we got was a full team. They didn't come in and nickel and dime us. They provided the assistance we needed. They didn't say that they need to charge us for something or it is going to take another statement of work. It was all bundled into it...We pay for the software maintenance. It is probably 18% or 20% of the license fee for rev releases."
"The pricing is reasonable. It's my understanding that the cost is about $7 for unlimited storage in the cloud per server."
"It used to be a good solution for SOHO in particular as it had unlimited storage for a reasonable price. However, their pricing model has changed and they are now primarily targeting enterprise users."

Popular Use Cases

Mimecast Incydr serves as a backup for HIPAA-related information and corporate data, aiding travelers who may experience lost or stolen laptops. Firms primarily employ it for data loss prevention and protection, focusing on unstructured data, access control, and discovery processes during legal actions. It supports data classification and identification, enabling communication between organizational parts. Erewhile known as CrashPlan, it assists in disaster recovery and continuity planning, utilized both on-premises and in cloud environments.

Service and Support

Mimecast Incydr's customer service is consistently praised for being fantastic, responsive, and professional, with staff who go above and beyond. Users highlight the technical support as efficient and knowledgeable, providing fast resolutions and engaging effectively. Many emphasize that both customer service and technical support maintain high standards, with timely responses through various channels. Overall, interactions with both teams are viewed as positive, making Mimecast Incydr's customer experience stand out against competitors.

Deployment

Users found Mimecast Incydr's initial setup to be straightforward and easy. Many described the process as simple, with installations taking minimal time and effort. Several utilized professional services or engineers for assistance, which further simplified the procedure. Some faced complexities due to specific organizational needs like custom solutions or multiple policies, but with the help of tech support or professional services, these were resolved smoothly. The deployment was efficient, highlighted by intuitive features and supportive documentation.

Scalability

Mimecast Incydr demonstrated strong scalability with minimal challenges. Users reported smooth expansion in various environments, including small offices and large enterprises. Licensing adjustments were straightforward, and cloud options alleviated bandwidth concerns. Deployments, both on-premises and cloud, accommodated growth easily. Many noted seamless addition of users and storage, reflecting a robust architecture. Customization and integration with existing infrastructure contributed to flexibility, satisfying diverse user needs without complications. Scalability was consistently praised, underscoring its adaptability.

Stability

Mimecast Incydr demonstrates robust stability, with many users reporting no issues. Occasional upgrade disturbances are quickly addressed through support. Some settings adjustments improve memory usage and stability. While minor connectivity interruptions occur, they usually resolve themselves. Users appreciate its reliability and find it seamless during updates and installations, attributing rare glitches to external factors. Stability is praised, with few disruptions over long-term usage, contributing to its reputation as a dependable service.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Mimecast Incydr Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

11%

Financial Services Firm

Performing Arts

Educational Organization

University

Government

Comms Service Provider

Non Profit

Retailer

Real Estate/Law Firm

Insurance Company

Construction Company

Transportation Company

Healthcare Company

Energy/Utilities Company

Media Company

Legal Firm

Renewables & Environment Company

Pharma/Biotech Company

Hospitality Company

Outsourcing Company

Recreational Facilities/Services Company

Marketing Services Firm

Logistics Company

Aerospace/Defense Firm

Wholesaler/Distributor

Venture Capital & Private Equity Firm

Compare Mimecast Incydr with alternative products

Learn more about Mimecast Incydr

Mimecast Incydr provides a seamless experience across platforms with lightweight clients and centralized administration. It focuses on real-time monitoring, instant access to backups, strong encryption, and customizable risk scoring. This ensures data protection against insider threats while promoting ease of use and low system overhead. Although improvements are possible in areas like Java dependency reduction, GUI design, cloud storage integration, and comprehensive reporting, Mimecast Incydr remains valuable for data classification, legal discovery, and identity management, especially for large environments handling classified information.

What key features does Mimecast Incydr offer?

Lightweight Clients: Ensures minimal system impact
Version Backups: Keeps data secure with historical availability
Seamless Data Recovery: Provides instant access to critical data
Multi-Platform Compatibility: Operates across diverse systems
Strong Encryption: Protects sensitive information
Customizable Risk Scoring: Tailors threat assessment to needs
Flexible Storage Options: Supports continuous backup capabilities

What benefits or ROI should be considered?

Ease of Use: Simplifies deployment and management
Regulatory Compliance: Aids adherence to industry standards
Centralized Administration: Streamlines management processes
Low System Overhead: Minimizes resource consumption
Real-Time Monitoring: Facilitates prompt threat response

Mimecast Incydr is leveraged across industries for data leakage protection and egress solution integration. It supports HIPAA-compliant backups and peer-to-peer data management, proving invaluable for corporate data protection and traveling employees facing data loss risks. Its application in legal data discovery and disaster recovery planning enhances its relevance for IT administrators and compliance officers managing data-intensive operations.

Mimecast Incydr was previously known as Code42 Next-Gen DLP, Code42 Next-Gen Data Loss Protection, Code42 Forensic File Search, Code42 Backup + Restore.