

Mimecast Insider Risk Management and Data Protection and Zscaler Zero Trust Exchange Platform compete in the cybersecurity category. Zscaler seems to have the upper hand due to its stronger feature set and comprehensive security offerings, despite Mimecast's competitive pricing.
Features: Mimecast focuses on email security, data loss prevention, and insider threat detection. Its platform is known for a user-friendly management interface for easy monitoring and reporting. Zscaler offers comprehensive cloud security with features like secure web gateway, firewall, sandboxing, and advanced threat protection, catering to complex cybersecurity needs.
Room for Improvement: Mimecast could enhance its scalability options and integrate more deeply with other security platforms to improve its versatility. It may also benefit from expanding beyond email security into broader data protection solutions. Zscaler could improve in areas like resource usage to enhance efficiency and gain more intuitive user interfaces to streamline user experience. Furthermore, expanding its support for legacy systems could make it a more versatile choice for varied IT environments.
Ease of Deployment and Customer Service: Mimecast provides a straightforward deployment process and proactive customer service, with integrated onboarding support. Zscaler offers a smooth implementation route supported by its cloud-native architecture and responsive technical support, providing an advantage in scalability and adaptability.
Pricing and ROI: Mimecast offers competitive setup costs and a solid ROI through its bundled services tailored to business needs. Zscaler, while potentially higher in initial investment, delivers significant ROI by reducing long-term IT security costs with its comprehensive security suite, making the premium pricing justifiable for enhanced protection.
Mimecast Insider Risk Management and Data Protection eases the workload through automation, through policies and rules that are pre-configured to handle complex tasks that would take hours and days for a team to initiate.
With Mimecast Insider Risk Management and Data Protection, our investigation time for high-risk incidents has been cut in half, and overall management now takes us less than four hours a week.
There have been scenarios where we have stopped users from sharing data, and that data has been successfully protected from leaving the premises, adding tremendous value for us.
When I see that I am trying to cut costs, for example, even when replacing Prisma, we have managed to save about over half a million dollars a year.
In terms of time savings, since users no longer manually connect to the VPN, access became seamless, improving user productivity, especially for remote users.
We don't have to purchase many components such as load balancers and proxy servers that were necessary in traditional setups.
I would rate the customer support a perfect 10.
I have never had any problems with the customer support, and they are very responsive.
They resolve issues according to their established SLA.
The support engineers are technically knowledgeable, particularly for Zscaler Private Access related issues, providing clear guidance and documentation for troubleshooting.
Sometimes, support takes time since the solution has some bugs that need fixing.
They have provided the numbers and contact supports, and it is almost immediate.
The tool effectively detected both malware and spam, ensuring that only a few emails categorized as malware reached user mailboxes.
I would rate the scalability of Mimecast Insider Risk Management and Data Protection around 9.5, as it is highly scalable and widely used by many organizations, including large enterprises.
As the organization grows, Mimecast scales its cloud resources to handle increased demand.
The only limitation I was mentioning is that it was unable to identify the sources of vulnerability, which they are going to embed by the mid of this year.
Zscaler Zero Trust Exchange Platform is highly scalable, primarily because it is built on a cloud-native, globally distributed architecture.
Mimecast Insider Risk Management and Data Protection is stable in my experience.
Mimecast Insider Risk Management and Data Protection is definitely stable without fail based on my experience.
Zscaler Zero Trust Exchange Platform is very stable, especially in enterprise environments.
Zscaler Zero Trust Exchange Platform is very stable.
If Mimecast could provide more information about how they store the data and whether the agents are local agents or cloud-hosted agents, that would be of great help for the organizations to consider its AI capabilities while adhering to the compliance needs of a particular organization.
Mimecast Insider Risk Management and Data Protection should incorporate features to detect if a URL is malicious or generated by AI, especially since many attackers use scripts to bypass mail gateways.
The policies are solid, they work effectively, the implementation time is not very long, integrations with SIEM are quite easy, and the Glassbreak account is something I have tested.
It would be beneficial to have more granular centralized visibility, allowing for quick end-to-end tracing of a user request from authentication to application access without switching between multiple views.
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time.
They might be able to identify if something is missing with Zscaler.
The setup cost is a one-time investment that will stay with us forever.
After migrating, the cost is almost a 50% discount.
My experience with pricing, setup cost, and licensing indicates that pricing is always very expensive.
There is minimal setup cost since it is a cloud-delivered platform, eliminating the need to invest in additional hardware such as VPN gateways or maintain infrastructure.
Zscaler Zero Trust Exchange Platform is much, much cheaper when comparing price.
Mimecast Insider Risk Management and Data Protection has positively impacted our organization as it has helped us identify a lot of phishing emails and stopped many unauthorized disclosures or accidental disclosures of information.
The second thing is that the alert getting triggered is very fast. There is no latency issue that we have observed.
If you want to secure your communication through email, you have to deploy Mimecast Insider Risk Management and Data Protection in your network infrastructure.
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
We have excellent account management, smooth marketplace engagement, and processing in how my team or organization uses Zscaler Zero Trust Exchange Platform.
Since we started using Zscaler Zero Trust Exchange Platform, it has auto-configuration, and wherever we have deployed the auto-configuration, we have not encountered any problem.
| Product | Mindshare (%) |
|---|---|
| Mimecast Insider Risk Management and Data Protection | 2.7% |
| Zscaler Zero Trust Exchange Platform | 4.0% |
| Other | 93.3% |


| Company Size | Count |
|---|---|
| Small Business | 33 |
| Midsize Enterprise | 30 |
| Large Enterprise | 44 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 12 |
| Large Enterprise | 45 |
Mimecast Incydr protects organizations against insider risk and data exfiltration, whether accidental, negligent, or malicious. It monitors endpoint, cloud, browser, and email activity to see when files move to places you don't trust, without requiring policies, proxies, or content classification to work. Administrators get a single dashboard for data flow visibility, adaptive controls ranging from education to blocking, and integrations with HR, endpoint detection, and identity systems to automate response as risk changes.
What key features should users explore?
What benefits can impact ROI?
Industries and use cases
Mimecast Incydr is used across industries to address insider risk, departing employee data theft, and shadow AI exposure. Enterprises use it to monitor data movement across endpoint, cloud, and browser channels, automate watchlisting during employee offboarding, and gain visibility into how employees and AI tools interact with sensitive data, supporting both security operations and compliance requirements in regulated industries.
Zscaler Zero Trust Exchange enhances security with seamless cloud-based connectivity and VPN-less operation, offering integration with multiple identity providers and advanced security features, suitable for remote work environments.
Zscaler Zero Trust Exchange provides secure, adaptive connectivity without traditional VPNs, allowing organizations to replace legacy systems and bolster remote work security. The platform offers cloud-based protection, single sign-on, dynamic URL categorization, and scalable solutions. While advanced security features like DLP and threat protection enhance data protection, users may face issues with speed, connectivity, and some customization options. Integration challenges, latency due to multi-tenant hosting, reporting delays, and licensing costs require consideration. It supports secure internet access and private application security, ensuring traffic control and data compliance.
What are the key features of Zscaler Zero Trust Exchange?
What are the benefits of using Zscaler Zero Trust Exchange?
Zscaler Zero Trust Exchange is deployed across industries to secure remote access and enforce zero trust principles. Organizations in finance, healthcare, and technology sectors utilize it for secure internet access and visibility into cloud applications, enhancing performance and compliance in dynamic environments.
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