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Mimecast Insider Risk Management and Data Protection pros and cons

Vendor: Mimecast
4.5 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Exceptional customer service from Code42 is frequently noted, with support being described as responsive, professional, and valuable.
CrashPlan's ease of use and reliability are highlighted, with features such as continuous, real-time backups helping safeguard data immediately.
CrashPlan's seamless and automated backup processes provide peace of mind and reduce manual intervention.
Mimecast Insider Risk Management and Data Protection effectively identifies phishing emails and prevents unauthorized disclosures, significantly enhancing security.
Both Mimecast Insider Risk Management and Data Protection and CrashPlan have shown significant ROI and cost savings, particularly in terms of preventing data loss and reducing administrative overhead.

CONS

Reporting capabilities need enhancement, as they are limited if the API is not utilized.
Multi-user environments are not supported, causing inconvenience.
There is a dependency on Java that many users wish to be removed.
Mimecast Insider Risk Management and Data Protection struggles with configuration challenges.
There have been instances where Mimecast erroneously allows documents or links to bypass its filters.
 

Mimecast Insider Risk Management and Data Protection Pros review quotes

External Ganesh - PeerSpot reviewer
Security Engineer at Comcast
Jun 23, 2026
Mimecast Insider Risk Management and Data Protection has positively impacted my organization as earlier we were struggling with insider risk wherein we were not having any control over it.
Rahul Dubey - PeerSpot reviewer
Security Managed Services Specialist at Accenture
Jun 23, 2026
The accuracy of Mimecast Insider Risk Management and Data Protection detection is highly impressive because it moves away from rigid keyword matching and examines the true behavioral context.
MP
Network Security Engineer at a tech services company with 1,001-5,000 employees
Jun 24, 2026
In that testing scenario, Mimecast Insider Risk Management and Data Protection shines with how policy enforcement and data protection is implemented.
Learn what your peers think about Mimecast Insider Risk Management and Data Protection. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,417 professionals have used our research since 2012.
SiddharthSingh2 - PeerSpot reviewer
Security Delivery Associate at a tech vendor with 10,001+ employees
Jun 26, 2026
Since Mimecast has been introduced into our system, we have been very effective at tackling phishing emails and helping our organization remain secure.
ES
Senior Service Desk Engineer at a comms service provider with 201-500 employees
May 20, 2026
Mimecast Insider Risk Management and Data Protection has positively impacted our organization by giving us confidence in our security.
MR
IAM analyst at a renewables & environment company with 1,001-5,000 employees
Jun 26, 2026
Mimecast Insider Risk Management and Data Protection has positively impacted my organization by protecting us from a lot of unwanted spam and phishing mails, as users are often unaware of what to click on in emails.
Karsh Trivedi - PeerSpot reviewer
Soc Analyst at Payatu
May 17, 2026
Mimecast Insider Risk Management and Data Protection has positively impacted our organization as it has helped us identify a lot of phishing emails and stopped many unauthorized disclosures or accidental disclosures of information.
Joseph Makinta - PeerSpot reviewer
Deputy Director, Ict Security at a government with 201-500 employees
May 23, 2026
Mimecast Insider Risk Management and Data Protection has positively impacted my organization by giving us more visibility in terms of what our users are doing or which data they are sharing.
reviewer2859264 - PeerSpot reviewer
Network Engineer at a financial services firm with 51-200 employees
Jun 25, 2026
I see a return on investment with Mimecast Insider Risk Management and Data Protection because it saves us time, making us happier.
Livhuwani Ratshinanga - PeerSpot reviewer
IT Administrator at a media company with 201-500 employees
May 24, 2026
Mimecast Insider Risk Management and Data Protection has impacted my organization positively by protecting our environment from malicious links and spam.
 

Mimecast Insider Risk Management and Data Protection Cons review quotes

External Ganesh - PeerSpot reviewer
Security Engineer at Comcast
Jun 23, 2026
Sometimes we do encounter vague answers for some of the queries we have, but apart from that, the customer support response has always been very good.
Rahul Dubey - PeerSpot reviewer
Security Managed Services Specialist at Accenture
Jun 23, 2026
I would highlight reporting and analytics improvement. While the dashboard looks great, getting highly customized reports out of the system without using an external API can be difficult.
MP
Network Security Engineer at a tech services company with 1,001-5,000 employees
Jun 24, 2026
A con to mention is that Mimecast Insider Risk Management and Data Protection, at times, may not capture everything.
Learn what your peers think about Mimecast Insider Risk Management and Data Protection. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,417 professionals have used our research since 2012.
SiddharthSingh2 - PeerSpot reviewer
Security Delivery Associate at a tech vendor with 10,001+ employees
Jun 26, 2026
Mimecast Insider Risk Management and Data Protection can be improved in the user interface; the UI is still very outdated and not functional, and there is no AI chatbot that would help us navigate through the interface.
ES
Senior Service Desk Engineer at a comms service provider with 201-500 employees
May 20, 2026
My experience with pricing, setup cost, and licensing indicates that pricing is always very expensive.
MR
IAM analyst at a renewables & environment company with 1,001-5,000 employees
Jun 26, 2026
However, I would suggest adding features like AI and automation, as this application is used by various teams, and automating processes like blacklisting unwanted email domains could greatly benefit users and customers.
Karsh Trivedi - PeerSpot reviewer
Soc Analyst at Payatu
May 17, 2026
I think the UI of Mimecast Insider Risk Management and Data Protection can be more optimized, as it feels slow and laggy at points.
Joseph Makinta - PeerSpot reviewer
Deputy Director, Ict Security at a government with 201-500 employees
May 23, 2026
Mimecast Insider Risk Management and Data Protection can be improved because we struggled with configurations.
reviewer2859264 - PeerSpot reviewer
Network Engineer at a financial services firm with 51-200 employees
Jun 25, 2026
I do not prefer the customer support for Mimecast Insider Risk Management and Data Protection; when we had to extract previous year's data for audit, we opened a case due to the option being disabled, but the support took months.
Livhuwani Ratshinanga - PeerSpot reviewer
IT Administrator at a media company with 201-500 employees
May 24, 2026
Additionally, there have been instances where a document or link has bypassed Mimecast, causing us to question why it was not blocked before reaching users.