

Mimecast Insider Risk Management and Data Protection and Symantec Data Loss Prevention compete within the data protection category. Mimecast is stronger in pricing and customer service with affordable solutions, while Symantec is preferred for its advanced features, making it ideal for users needing comprehensive capabilities.
Features: Mimecast efficiently addresses insider threats with integrated risk management to prevent internal cybersecurity risks. It simplifies the handling of sensitive data while balancing usability. Symantec offers robust data protection with advanced identification, encryption, machine learning to reduce false alerts, blocking unauthorized data transfers, and extensive network DLP capabilities.
Room for Improvement: Mimecast could benefit from expanding its range of advanced features to compete with other comprehensive solutions. Users have reported a need for improved machine learning to minimize false positives further. Integration with a broader array of platforms and systems could enhance general usability. Symantec may see benefits by streamlining its complex setup process. Users report occasional issues with system resource usage during scanning tasks. Reducing the initial setup complexity could make the product more appealing to new users.
Ease of Deployment and Customer Service: Mimecast is known for quick deployments with simple setup processes and strong customer support for immediate assistance. Symantec, although featuring a more complex deployment due to extensive functionalities, offers comprehensive support networks to address setup and operational questions efficiently. Mimecast stays ahead with its ease of use and minimal setup times.
Pricing and ROI: Mimecast stands out with affordable pricing designed for maximized initial ROI, appealing to organizations needing quick value. Symantec's pricing reflects its comprehensive feature set, promising long-term benefits for detailed data protection needs but requiring a higher initial investment. It positions itself for organizations that value extensive security measures over cost.
Mimecast Insider Risk Management and Data Protection eases the workload through automation, through policies and rules that are pre-configured to handle complex tasks that would take hours and days for a team to initiate.
With Mimecast Insider Risk Management and Data Protection, our investigation time for high-risk incidents has been cut in half, and overall management now takes us less than four hours a week.
There have been scenarios where we have stopped users from sharing data, and that data has been successfully protected from leaving the premises, adding tremendous value for us.
I would rate the customer support a perfect 10.
I have never had any problems with the customer support, and they are very responsive.
They resolve issues according to their established SLA.
The support provided from both Symantec Turkey and distributor companies enables us to support customers and partners effectively.
The support team changed from MTechPro to a different partner, affecting our experience.
The tool effectively detected both malware and spam, ensuring that only a few emails categorized as malware reached user mailboxes.
I would rate the scalability of Mimecast Insider Risk Management and Data Protection around 9.5, as it is highly scalable and widely used by many organizations, including large enterprises.
As the organization grows, Mimecast scales its cloud resources to handle increased demand.
When using native proxy solutions, scalability issues are minimized, and the solution remains stable.
Symantec Data Loss Prevention adapts to evolving security landscapes by handling MIP labels and sensitivity categorization.
Mimecast Insider Risk Management and Data Protection is stable in my experience.
Mimecast Insider Risk Management and Data Protection is definitely stable without fail based on my experience.
The stability and scalability are its most important features.
If Mimecast could provide more information about how they store the data and whether the agents are local agents or cloud-hosted agents, that would be of great help for the organizations to consider its AI capabilities while adhering to the compliance needs of a particular organization.
Mimecast Insider Risk Management and Data Protection should incorporate features to detect if a URL is malicious or generated by AI, especially since many attackers use scripts to bypass mail gateways.
The policies are solid, they work effectively, the implementation time is not very long, integrations with SIEM are quite easy, and the Glassbreak account is something I have tested.
Symantec responded by creating an OCR module, enabling the capability to search within images.
They can improve their product and the features mainly to focus on how we can prevent that data within the organization, over the cloud, whatever it is, as that is important.
It is very critical to understand whether an incident is a false positive or a true positive, particularly because some false positive incidents are quarantined.
The setup cost is a one-time investment that will stay with us forever.
After migrating, the cost is almost a 50% discount.
My experience with pricing, setup cost, and licensing indicates that pricing is always very expensive.
Symantec Data Loss Prevention is more expensive compared to competing solutions.
If it is a large target, then of course your cost will be high.
Mimecast Insider Risk Management and Data Protection has positively impacted our organization as it has helped us identify a lot of phishing emails and stopped many unauthorized disclosures or accidental disclosures of information.
The second thing is that the alert getting triggered is very fast. There is no latency issue that we have observed.
If you want to secure your communication through email, you have to deploy Mimecast Insider Risk Management and Data Protection in your network infrastructure.
Symantec's OCR module enhances image analysis, crucial for detecting data loss via screenshots, improving the overall security posture against data breaches.
Symantec Data Loss Prevention helps in identifying and securing sensitive data in my organization by being used for the internal, outgoing, and inbound traffic, specifically for any personal identification data leak prevention and any PII data.
Symantec Data Loss Prevention has proprietary metadata and is well-suited for endpoint-level security.
| Product | Mindshare (%) |
|---|---|
| Mimecast Insider Risk Management and Data Protection | 2.7% |
| Symantec Data Loss Prevention | 3.7% |
| Other | 93.6% |


| Company Size | Count |
|---|---|
| Small Business | 33 |
| Midsize Enterprise | 30 |
| Large Enterprise | 44 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 11 |
| Large Enterprise | 30 |
Mimecast Incydr protects organizations against insider risk and data exfiltration, whether accidental, negligent, or malicious. It monitors endpoint, cloud, browser, and email activity to see when files move to places you don't trust, without requiring policies, proxies, or content classification to work. Administrators get a single dashboard for data flow visibility, adaptive controls ranging from education to blocking, and integrations with HR, endpoint detection, and identity systems to automate response as risk changes.
What key features should users explore?
What benefits can impact ROI?
Industries and use cases
Mimecast Incydr is used across industries to address insider risk, departing employee data theft, and shadow AI exposure. Enterprises use it to monitor data movement across endpoint, cloud, and browser channels, automate watchlisting during employee offboarding, and gain visibility into how employees and AI tools interact with sensitive data, supporting both security operations and compliance requirements in regulated industries.
Symantec Data Loss Prevention provides comprehensive coverage across networks and endpoints with centralized management and advanced policy capabilities, ensuring robust data protection and compliance.
Symantec Data Loss Prevention delivers a wide range of advanced features aimed at safeguarding data from unauthorized access and preventing data leakage across endpoints, emails, and networks. It offers comprehensive data classification, detection with high accuracy, and smooth integration with encryption tools. The centralized management console and enterprise-level segmentation facilitate seamless data security management across diverse environments. However, enhancements are needed in user-friendliness, system integration, and setup complexity. Dependency on Oracle databases increases costs, and improvements in reporting, management console usability, false positive reduction, and endpoint OCR functionality are advised.
What are the key features of Symantec Data Loss Prevention?Finance and telecom industries specifically implement Symantec Data Loss Prevention to secure sensitive information and protect intellectual property. It aids in addressing internal security concerns, ensuring compliance, and adapting to complex environments through content discovery and policy enforcement.
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