Find out in this report how the two Cisco Security Portfolio solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Cisco offers very high-quality customer service.
Cisco technical support is difficult, and it requires lots of contracts.
Over the years, there's been a decline in the quality, mainly in areas such as the experience level of support engineers and the time taken to address and escalate issues.
Cisco's tech support can be hit or miss, depending on the engineer you get.
The support is pretty decent, with a rating of eight out of ten.
A smaller firewall can handle fewer sessions, while a larger one can handle tens of thousands of sessions.
The scalability of Cisco Secure Client depends on the hardware I choose.
Regarding scalability, Cisco Secure Client (including AnyConnect) rates as excellent because we can scale out by simply buying more licenses from the vendor.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
I would rate the stability ten out of ten.
The stability is really good, and I would rate it up to nine.
Regarding the performance of Cisco Secure Client (including AnyConnect), I have not seen any issues because performance-wise it functions properly.
Based on my experience, the stability of Cisco Secure Email is very strong.
I am using Intune for deployments, and it's not easy to create an automated deployment where users do not need to register server addresses.
Vendors offer more features, such as a kill switch.
Cisco's security portfolio, including Secure Client and the firewalls, is falling behind.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
Palo Alto and Fortinet provide free VPN connections, but Cisco Secure Client (including AnyConnect) requires a license purchase.
I perceive the pricing to be a seven, however, I have perpetual licenses.
The pricing seems to align equally with other competitors like Palo Alto during a competitive situation.
Its cost is bundled with other Cisco products.
The licensing is a mess and needs sorting out.
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
Beneficial for businesses needing secure access outside the office.
Additionally, it gives the user flexibility of working from anywhere, which is a major feature we are looking at.
Cisco Secure Client's AnyConnect VPN's reliability has been absolutely wonderful, as well as the ability to connect from any network, regardless of location.
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
It is highly effective in catching phishing and spam emails.
It covers everything through email, like antivirus, IDS, and IPS.
| Product | Market Share (%) |
|---|---|
| Cisco Secure Client (including AnyConnect) | 12.2% |
| Cisco Secure Email | 2.5% |
| Other | 85.3% |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 10 |
| Large Enterprise | 46 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 18 |
| Large Enterprise | 25 |
Cisco Secure Client (including AnyConnect) delivers reliable, stable connectivity and seamless integration with Active Directory, ensuring secure remote access through a one-click VPN capability. It's lightweight, user-friendly, and supports major operating systems, enhancing remote work flexibility.
Cisco Secure Client, including AnyConnect, is designed for secure remote connectivity, offering multi-factor authentication, advanced malware protection, and automatic error diagnostics. Compatible with Windows, Mac, and Linux, it provides an intuitive setup and a clean interface. While it excels in ease of use, issues such as the outdated Linux build and the need for modern UI enhancements persist. Users also face connectivity challenges with frequent updates and high prices, alongside the need for better endpoint security and system integration. Popular for remote work, it facilitates secure access to corporate networks, allowing seamless interactions with resources like emails, documents, and applications.
What key features does Cisco Secure Client offer?Cisco Secure Client is widely implemented across industries for secure remote connectivity, especially in sectors requiring constant access to servers, data centers, and research labs. It supports remote work by enabling employees in diverse fields to access internal resources efficiently, maintaining productivity and security.
Cisco Secure Email provides email security with advanced threat protection, spam filtering, and easy integration with Cisco Talos, ensuring comprehensive protection against cyber threats like phishing and malware.
Cisco Secure Email offers a comprehensive platform for organizations seeking robust email security. With advanced threat protection and seamless integration with Cisco Talos, it enhances threat intelligence. The tool provides easy-to-use spam blocking and granular policy customization. Effective ransomware, phishing, and malware protection ensures stable network performance. It includes logging and reporting features, along with Active Directory integration, delivering enhanced security without extra hardware. Although it addresses threats efficiently, improvements in synchronization with reporting tools and phishing detection are needed. Organizations find cost and licensing complexities challenging for smaller networks and seek more intuitive configuration, advanced AI threat detection, and comprehensive reporting. Enhanced support, documentation, and cross-platform compatibility are desirable for better management and scalability.
What are the most important features?In industries like finance, healthcare, and IT, Cisco Secure Email is key to securing email communications. It serves as the primary email gateway in datacenters, scanning and filtering emails to defend against phishing, malware, and spam. Many organizations integrate it with Sophos Antivirus and Talos Threat Intelligence for heightened protection. It plays a crucial role in outbound message control and data loss prevention, ensuring compliance with security policies.
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