

Find out in this report how the two Cisco Security Portfolio solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Within half an hour, the team person will arrive, and the issue will be resolved in an hour.
Cisco's tech support can be hit or miss, depending on the engineer you get.
The support is pretty decent, with a rating of eight out of ten.
There is a lack of adequate local support from the Indian side.
For technical support of Cisco, the support they provide depends on how the client procures it, and so far, it's understandable.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
My thoughts on the scalability level of Cisco Secure Email is nine because of the delay in making a configuration and the slowness in the console.
The scope of the load balancing work was a team effort where we used three tools for load balancing.
Based on my experience, the stability of Cisco Secure Email is very strong.
Cisco products are incredibly stable, boasting a 200% stability.
Once resolved, the system works well, and overall I think it's good.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
It may take nearly an hour to get back to normal while configuring policies.
The solution should have the ability to analyze security events not only at the network layer but also at the application and OS layers.
Proper management of the database is also important; it should be centralized for easier data collection from a single database.
Its cost is bundled with other Cisco products.
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
The licensing is a mess and needs sorting out.
Cisco solutions are considered to be very expensive.
Regarding cost, for the Bangladesh context, Cisco Secure Network Analytics is a little bit high-priced because we are a developing country, making it tough to manage affordable solutions.
It is highly effective in catching phishing and spam emails.
The integration of Cisco AMP for Advanced Malware Protection with Cisco Secure Email has helped our organization's security posture.
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
The most valuable features include encrypted traffic analytics and the ability to fulfill requirements at the network level.
The best feature of Cisco Secure Network Analytics is its reliability, which I find to be the one that gets used the most.
AI provides suggested common lines and protection features that help safeguard networks from various threats or unwanted situations.
| Product | Mindshare (%) |
|---|---|
| Cisco Secure Email | 6.2% |
| Cisco Secure Network Analytics | 9.9% |
| Other | 83.9% |

| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 18 |
| Large Enterprise | 27 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 7 |
| Large Enterprise | 52 |
Cisco Secure Email safeguards email communications with advanced threat prevention, spam, and malware filtering empowered by Talos intelligence. It integrates seamlessly with Cisco products and offers diagnostic tools for efficient email management across on-premises, cloud, or hybrid environments.
Cisco Secure Email serves as a robust email gateway for both incoming and outgoing traffic, providing comprehensive protection against spam, phishing, and malware threats. With customizable policies and enhanced threat intelligence, it helps in managing email integrity while integrating efficiently with firewalls and Exchange Servers. Whether deployed on-premises, in the cloud, or as a hybrid, it maintains high-performance security without degrading system performance. Despite these strengths, improvements in user experience, integration with third-party tools, and better licensing terms are needed, alongside enhancements in tech support and documentation.
What are key features of Cisco Secure Email?Cisco Secure Email is widely implemented across industries to protect vital email communications. Financial institutions use it to secure sensitive client data, while healthcare organizations deploy it to maintain patient confidentiality. Educational institutions rely on its capability to avert phishing attacks and safeguard student and faculty information. In sectors like manufacturing, it ensures secure and uninterrupted communication flow across global operations.
Cisco Secure Network Analytics enhances network security through integrated threat detection and detailed traffic visibility, optimizing performance with AI analytics and strong platform integrations.
Cisco Secure Network Analytics offers deep visibility into network traffic, with tools like network maps and server response times. Its AI-driven analytics help detect threats, focusing on east-west traffic. Integration with platforms such as pxGrid and ISE complements its capabilities. Reporting and telemetry help in identifying bandwidth issues, yet improvements are desired in AI for better data organization. Installation complexity and false positives present challenges, and managing network loads effectively is a recognized need.
What are the key features of Cisco Secure Network Analytics?Industries such as banking, defense, and police rely on Cisco Secure Network Analytics for securing networks against threats. Its capability to provide insights into encrypted traffic and facilitate device auditing makes it a sought-after choice for those requiring extensive network visibility. Users appreciate its application for threat prevention and response in demanding sectors.
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