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Check Point Email Security (formerly Harmony Email & Collaboration) vs Cisco Secure Email comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Check Point Email Security boosts ROI by reducing phishing incidents, minimizing IT reliance, and enhancing operational efficiency.
Sentiment score
6.1
Cisco Secure Email is valued for security and efficiency, though financial benefits are mixed and hard to quantify.
The time saved during investigations is significant due to the neat dashboard that organizes everything related to alerts.
Pre Sales Consultant at Redington Group
We have gone from three to four successful phishing attacks every year to a maximum of one.
Network Cyber Security Specialist at a tech services company with 51-200 employees
There has been a 70% decrease in phishing emails and data breaches since implementing Check Point Harmony Email Security.
Account Manager at iValue Group
 

Customer Service

Sentiment score
6.7
Check Point Email Security offers prompt, knowledgeable support, though some report delays and time-consuming interactions during high-severity issues.
Sentiment score
7.3
Cisco Secure Email's superior customer service, marked by prompt, reliable support, is rated highly over competitors like Fortinet.
Their technical support is proficient at resolving issues within their scope, providing excellent problem-solving assistance and guidance.
Manager, Information Technology at a hospitality company with 201-500 employees
We opted for the 24/7 premium support, which is very responsive and quick whenever we have configuration challenges or other inquiries.
Pre Sales Consultant at Redington Group
We understand that with respect to SLA, but we expect they can go beyond SLA and provide quick support for the client.
Sr. Technical Specialist at Softcell Technologies Limited
Regarding my interaction with the technical support of Cisco Secure Email, it was zero downtime for the mail production.
Technical Associate Network Security at Valuepoint Systems
Cisco's tech support can be hit or miss, depending on the engineer you get.
Cloud Partner & Solutions Architect at a tech vendor with 1,001-5,000 employees
The support is pretty decent, with a rating of eight out of ten.
Chief Information Security Officer at Abcl
 

Scalability Issues

Sentiment score
7.5
Check Point Email Security offers seamless scalability for organizations, effortlessly integrating with systems and accommodating growth needs.
Sentiment score
7.3
Cisco Secure Email provides flexible scalability and security enhancements, supporting large setups with positive user experiences and expansion options.
I would rate the scalability of Check Point Harmony Email and Collaboration as nine out of ten, indicating high scalability.
Cyber security manager at a government with 1,001-5,000 employees
If I want to scale this product to 2,000 users or 5,000 users, it can scale within no time, so that is not an issue.
Cybersecurity And Information Governance Head at Aeren
Scalability is limited, being only integrated with Microsoft Office 365 and G Suite at present.
Technical Specialist at Softcell Technologies Limited
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
Chief Information Security Officer at Abcl
My thoughts on the scalability level of Cisco Secure Email is nine because of the delay in making a configuration and the slowness in the console.
Technical Associate Network Security at Valuepoint Systems
 

Stability Issues

Sentiment score
8.1
Check Point Email Security is highly stable, reliable, and effectively manages email threats with minimal downtime and quick issue resolution.
Sentiment score
8.0
Cisco Secure Email is valued for stability and reliability, with minimal issues and efficient operation, requiring minimal maintenance.
The platform is very stable; we have not encountered any downtime or stability-related issues.
Ingeniero en seguridad informática at Elcatex
Over these eighteen months I have been working with the product, it has been very stable, and I would recommend it to most of my peers who have issues related to the email security piece.
Associate Vice President at Novac Technology Solutions
Based on my experience, the stability of Cisco Secure Email is very strong.
Systems Engineer at a non-tech company with 51-200 employees
 

Room For Improvement

Check Point Email Security needs better dashboard, deployment, integration, support, reporting, documentation, and more competitive pricing and customization.
Cisco Secure Email faces complex UI, integration issues, high costs, and lacks advanced features, affecting usability and scalability.
Updates based on AI and reduced administrative overhead by adding or bulk adding new users, along with graphical enhancements to the GUI, would also be beneficial.
Technical Specialist at Softcell Technologies Limited
Enhancing reporting capabilities with customizable and advanced analytics features would greatly improve our ability to detect trends and proactively address emerging threats.
Pre Sales Consultant at Redington Group
The current system, being tied directly to the mailbox instead of requiring MX record verification, allows new mailboxes to function immediately after Microsoft activation.
Manager, Information Technology at a hospitality company with 201-500 employees
The solution should better analyze the actual content rather than only focusing on the email header or origin.
Chief Information Security Officer at Abcl
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
Systems Engineer at a non-tech company with 51-200 employees
It may take nearly an hour to get back to normal while configuring policies.
Technical Associate Network Security at Valuepoint Systems
 

Setup Cost

Check Point Email Security offers robust features and flexible licensing, making it attractive and valuable despite higher pricing.
Cisco Secure Email is costly yet valued for features, with variable pricing based on factors like environment and user count.
Pricing is a bit expensive, but it is worth it considering the features that Check Point provides.
Technical Specialist at Softcell Technologies Limited
I consider the pricing to be a bit expensive, similar to other solutions.
Technical Director at Geekz Information Technology
The pricing is lower compared to what I used before.
Cyber security manager at a government with 1,001-5,000 employees
Its cost is bundled with other Cisco products.
Chief Information Security Officer at Abcl
The licensing is a mess and needs sorting out.
Cloud Partner & Solutions Architect at a tech vendor with 1,001-5,000 employees
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
Systems Engineer at a non-tech company with 51-200 employees
 

Valuable Features

Check Point Email Security offers AI threat intelligence, phishing protection, seamless integration, and enhanced data protection for less manual effort.
Cisco Secure Email offers advanced protection, integration, and user-friendly management, enhancing security against malware, spam, phishing, and ransomware.
I haven't had any users accidentally click on something problematic since implementing the product, which speaks to its efficacy.
Manager, Information Technology at a hospitality company with 201-500 employees
For us, I prefer Check Point before Palo Alto and before other brands because Check Point is most effective in attack mitigation and attack detection.
Cybersecurity & Networking Professional at Quantic Technology
The most valuable feature is spam detection and phishing site prevention, which Microsoft couldn't catch, yet Check Point does.
Head of Operations at DNI
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
Chief Information Security Officer at Abcl
It is highly effective in catching phishing and spam emails.
Systems Engineer at a non-tech company with 51-200 employees
The integration of Cisco AMP for Advanced Malware Protection with Cisco Secure Email has helped our organization's security posture.
Technical Associate Network Security at Valuepoint Systems
 

Categories and Ranking

Check Point Email Security ...
Ranking in Email Security
3rd
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
99
Ranking in other categories
Data Loss Prevention (DLP) (3rd), Cloud Workload Protection Platforms (CWPP) (7th)
Cisco Secure Email
Ranking in Email Security
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
63
Ranking in other categories
Cisco Security Portfolio (6th)
 

Mindshare comparison

As of September 2026, in the Email Security category, the mindshare of Check Point Email Security (formerly Harmony Email & Collaboration) is 3.9%, down from 5.0% compared to the previous year. The mindshare of Cisco Secure Email is 4.5%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Check Point Email Security (formerly Harmony Email & Collaboration)3.9%
Cisco Secure Email4.5%
Other91.6%
Email Security
 

Featured Reviews

Harish (Kumar) - PeerSpot reviewer
Cybersecurity And Information Governance Head at Aeren
Email security has blocked sophisticated phishing and now protects inboxes with AI detection
The only challenge with Check Point Email Security (formerly Harmony Email & Collaboration) is that it is an API-based solution. In an API-based solution, the major challenge is that it can read email content and Google Drive content. This presents a data privacy challenge, and we had to mitigate it by signing a Data Processing Agreement and other agreements. Because it is not a traditional in-line solution, Check Point Email Security (formerly Harmony Email & Collaboration) connects with Google Workspace using API permission and can access email, attachments, sender, recipient information, links, and all metadata is with Check Point. Data storage and everything else is with Check Point, which is the challenge. This solution has a drawback because of API deployment, while other solutions are traditional secure email gateways that are in-line solutions. In those solutions, we need to change the MX record, but with this solution we do not need to change the MX record, which is a pro of API-based deployment. However, there is also a con in that with API solutions, the email is scanned but after delivery in the mailbox.
KS
Technical Associate Network Security at Valuepoint Systems
Email security has protected financial data and provides clear tracking for every branch message
The areas of Cisco Secure Email that could be improved or enhanced are the slowness in the console. I don't think it was a database error or something, but we feel some slowness in configuring DLP and other content filters compared to other consoles. It may have been due to on-premises, but it was much noisy at some times while configuring DLP. When we tried to configure a DLP policy, the console became much slower. In that case, we cannot see what had happened in the mail which was blocked at that time. It may take nearly an hour to get back to normal while configuring policies. That is the major issue in the product.
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Computer Software Company
8%
Construction Company
8%
Financial Services Firm
8%
Financial Services Firm
11%
Outsourcing Company
9%
Manufacturing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business73
Midsize Enterprise24
Large Enterprise37
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise18
Large Enterprise27
 

Questions from the Community

What is your experience regarding pricing and costs for Check Point Harmony Email & Office?
We are not currently using this product. Six months back, we removed that product due to a few issues. The major issue is naturally the budget, as it is expensive. Our organization is expanding and...
What is your primary use case for Check Point Harmony Email & Office?
The major use case for Check Point Email Security (formerly Harmony Email & Collaboration) was Business Email Compromise, CEO fraud, and vendor impersonation. Phishing attacks were also a major...
What needs improvement with Check Point Harmony Email & Office?
The only challenge with Check Point Email Security (formerly Harmony Email & Collaboration) is that it is an API-based solution. In an API-based solution, the major challenge is that it can rea...
What is your experience regarding pricing and costs for Cisco Secure Email?
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
What needs improvement with Cisco Secure Email?
The areas of Cisco Secure Email that could be improved or enhanced are the slowness in the console. I don't think it was a database error or something, but we feel some slowness in configuring DLP ...
What is your primary use case for Cisco Secure Email?
We are using Cisco Secure Email to monitor the outgoing and incoming mail traffic in our financial institute. We have nearly 900 branches all over India. We have an on-premises mail server in which...
 

Also Known As

Check Point CloudGuard, Check Point CloudGuard SaaS , Check Point Harmony Email & Office
Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
 

Overview

 

Sample Customers

Helvetia, Denham Capital, Daymark Solutions, Neopharm Group
SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Find out what your peers are saying about Check Point Email Security (formerly Harmony Email & Collaboration) vs. Cisco Secure Email and other solutions. Updated: September 2026.
912,517 professionals have used our research since 2012.