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Cisco Secure Email vs Cisco Secure Firewall comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Cisco Secure Email enhances security, reduces costs, and boosts productivity, providing ROI similar to preventive insurance against breaches.
Sentiment score
5.8
Cisco Secure Firewall offers ROI through reliability, preventing costly incidents, improving efficiency, and easy integration despite ROI quantification challenges.
 

Customer Service

Sentiment score
7.3
Cisco Secure Email is praised for its knowledgeable, proactive support with quick resolutions, despite occasional delays for some users.
Sentiment score
6.4
Cisco Secure Firewall users praise efficient customer service but note occasional inconsistency; direct contracts improve support quality.
Cisco's tech support can be hit or miss, depending on the engineer you get.
The support is pretty decent, with a rating of eight out of ten.
I have to provide many logs, yet problems remain unresolved, often requiring workarounds rather than solutions.
I have been working with them on firewalls, wireless, switching, and routing, and the support is the best.
Obtaining technical support and involving an engineer in a troubleshooting call is a challenge.
 

Scalability Issues

Sentiment score
7.4
Cisco Secure Email excels in scalability, supporting large enterprises seamlessly, with minor hardware challenges noted by some users.
Sentiment score
6.6
Cisco Secure Firewall is scalable and flexible for businesses, but costs and hardware vary, requiring careful needs assessment.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
Compared to FortiGate and Palo Alto, it lags in configuration and other aspects.
Scalability presents a challenge.
 

Stability Issues

Sentiment score
8.1
Cisco Secure Email is praised for reliability, stability, and efficiency, outperforming rivals with minimal issues and high user ratings.
Sentiment score
8.9
Cisco Secure Firewall is praised for stability, reliability, minimal issues, rapid updates for bugs, and exceptional performance under pressure.
Based on my experience, the stability of Cisco Secure Email is very strong.
Cisco Secure Firewall offers exceptional performance and stability.
 

Room For Improvement

Cisco Secure Email needs UI improvements, simplified pricing and deployment, enhanced features, and streamlined management for better user experience.
Cisco Secure Firewall users seek improvements in routing support, cost efficiency, UI design, integration, and performance enhancements.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
The integration between Cisco products themselves presents difficulties, such as SD-WAN configuration.
Firepower Management Center is quite out of date compared to other vendors.
Cisco Firewalls require FMC for management.
 

Setup Cost

Cisco Secure Email offers robust features and value, with prices varying based on services, usage, and licensing complexity.
Cisco Secure Firewall is costly but valued for performance, support, and discounts, appealing to security-focused enterprises.
Its cost is bundled with other Cisco products.
The licensing is a mess and needs sorting out.
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
It's considered a premium, but people pay that price for Cisco.
The licensing process for Cisco Secure Firewall is convoluted, involving many steps to request and enter a license key.
 

Valuable Features

Cisco Secure Email offers strong spam and malware protection, seamless Active Directory integration, and customizable security features for effective threat management.
Cisco Secure Firewall offers robust security, easy management, and integration with high availability, scalability, and centralized policy creation.
It is highly effective in catching phishing and spam emails.
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
It covers everything through email, like antivirus, IDS, and IPS.
The most valuable features of Cisco Secure Firewall include the next-generation firewall and its strong anti-malware capabilities.
It includes features like IPS, malware protection, and other security features.
Cisco Firewall has very good features, like trusted applications and restricted access for users based on keywords.
 

Categories and Ranking

Cisco Secure Email
Ranking in Cisco Security Portfolio
8th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
62
Ranking in other categories
Email Security (2nd)
Cisco Secure Firewall
Ranking in Cisco Security Portfolio
4th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
411
Ranking in other categories
Firewalls (7th)
 

Mindshare comparison

As of May 2025, in the Cisco Security Portfolio category, the mindshare of Cisco Secure Email is 1.6%, up from 0.8% compared to the previous year. The mindshare of Cisco Secure Firewall is 6.6%, up from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cisco Security Portfolio
 

Featured Reviews

Kostas Karidas - PeerSpot reviewer
Helps prevent security breaches but fails to improve in the area of AI
I have not noticed any impressive advanced threat protection mechanisms in the tool. I don't know if there are any AI features in the product. I don't know if there is any other technology embedded in the solution. Cisco Secure Email successfully mitigated potential email threats. My company has seen plenty of scenarios where Cisco Secure Email successfully mitigated potential email threats, spam emails, and fraudulent domains. The product is good for dealing with spam emails, and it can take care of more than 100 spam emails per day. A huge number of spam emails are monitored with the help of Cisco Secure Email. I would not recommend the product to other businesses because you need to have some kind of expertise in configuring and knowing a bit about the tool's GUI. The tool also lacks in the area of AI mechanics. If I would like to have an overview and review another solution, I would go for another product other than Cisco Secure Email. I can definitely suggest others to look at the product and review it, but I would also recommend that they compare it with the other solutions in the market. I wouldn't prioritize Cisco Secure Email over other tools. Either the support partner of the product or I take care of the tool's maintenance phase by looking into the configurations and doing some fine-tuning. I rate the tool a seven to eight out of ten.
Maharajan S - PeerSpot reviewer
Enhances security with precise access control but has integration challenges
Overall, I would rate the product six out of ten. Because of the support and cost, I moved away from Cisco, but otherwise, it is a good product. Recommendation depends on the requirement. If lacking a proper team and being dependent on the OEM and partner, Cisco is not suitable. However, if the team is qualified with Cisco-certified people and the requirement is a big network, it can be considered. In today's hybrid work world, having an expanded gateway is more typical than having a single one. Thus, Cisco is unlikely to be recommended for a hybrid requirement unless in-house skills align. Otherwise, depending on partners and Cisco, it can be a risk. I rate the overall solution six out of ten.
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Comparison Review

it_user206346 - PeerSpot reviewer
Mar 11, 2015
Cisco ASA vs. Palo Alto Networks
Cisco ASA vs. Palo Alto: Management Goodies You often have comparisons of both firewalls concerning security components. Of course, a firewall must block attacks, scan for viruses, build VPNs, etc. However, in this post I am discussing the advantages and disadvantages from both vendors concerning…
 

Top Industries

By visitors reading reviews
Educational Organization
33%
Computer Software Company
16%
Financial Services Firm
7%
Manufacturing Company
4%
Educational Organization
41%
Computer Software Company
13%
Manufacturing Company
5%
Government
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco Secure Email?
Cisco Secure Email is a budget-friendly solution.
What is your experience regarding pricing and costs for Cisco Secure Email?
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
What needs improvement with Cisco Secure Email?
The user interface of the Email Security Gateway ( /products/security-gateway-reviews ) should be improved. It would be beneficial to have the functionality of the Email Threat Defense integrated i...
Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage at large. In my opinion, Fortinet would be the best option and l use Fortinet too...
Which is better - Fortinet FortiGate or Cisco ASA Firewall?
One of our favorite things about Fortinet Fortigate is that you can deploy on the cloud or on premises. Fortinet Fortigate is very stable, reliable, and consistent. We like that we can manage the e...
How does Cisco's ASA firewall compare with the Firepower NGFW?
It is easy to integrate Cisco ASA with other Cisco products and also other NAC solutions. When you understand the Cisco ecosystem, it is very simple to handle. This solution has traffic inspection ...
 

Also Known As

Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
Cisco Adaptive Security Appliance (ASA) Firewall, Cisco ASA NGFW, Adaptive Security Appliance, Cisco Sourcefire Firewalls, Cisco ASAv, Cisco Firepower NGFW Firewall
 

Overview

 

Sample Customers

SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
There are more than one million Adaptive Security Appliances deployed globally. Top customers include First American Financial Corp., Genzyme, Frankfurt Airport, Hansgrohe SE, Rio Olympics, The French Laundry, Rackspace, and City of Tomorrow.
Find out what your peers are saying about Cisco Secure Email vs. Cisco Secure Firewall and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.