We performed a comparison between Cisco Duo and Cisco Secure Email based on real PeerSpot user reviews.
Find out in this report how the two Cisco Security Portfolio solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The push notifications and the integrations they offer are valuable. Their mobile app is very useful. It is very easy to use."
"The ease of deploying Cisco Duo Security and onboarding has greatly benefited our customers."
"Duo has allowed us to add an additional layer of security to our organization and to establish trust for every access request and secures our environment."
"The app has greater stability than rival solutions such as Google Authenticator, and Duo Push authentication is a valuable feature."
"Since Duo Security provides a single place to log in for our SaaS applications, we don't have to manage user accounts and remember passwords for each specific application."
"It's easy to deploy. It's easy to manage. It's easy to integrate with other applications."
"The two-factor authentication is valuable because that is the use case for which we are using it."
"Multifactor authentication and secure two-factor authentication are the most valuable features. It's been around for a while, but now it's becoming an enforced behavior as opposed to something that you used to do as optional."
"It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either."
"It provides good IT assistance."
"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done."
"This solution provides some benefits, like comfortable access to TAC support. You get prompt support when working directly with Cisco."
"The security features are valuable."
"It has the IMS engine, Intelligent Multi-Scan engine, and it does a good job, right out-of-the-box, of blocking the vast majority of things that should be blocked."
"Cisco Secure Email is a budget-friendly solution."
"We like the in-built features, like the email filtering based on the IP and domain. Cisco has its own blacklisted domains and IPs, which is very good. This filters around 70 percent of emails from spam, and we are seeing fewer false positives with this."
"The technical engineers in the first line of support should improve their knowledge."
"Technical support could be improved. I don't think all support should have to go through an agreement."
"The dashboard needs to be improved."
"The only thing I can think of to improve for tech support is to have a dedicated engineer but then I would get an engineer that has priorities in one area or another and maybe not the scope I need."
"I would appreciate it if Duo Security could improve its integrations with Windows Hello."
"They could just continue to add more integrations."
"Duo Security should better organize its tile feature to organize applications better."
"I wish that the support would be a little bit more prompt and a little bit more flexible because there are certain things that they will do and certain things they won't do."
"The product's GUI for the dashboard needs improvement."
"We didn't get any malware, but a few phishing emails, maybe one or two, slipped in."
"Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way."
"The scalability must be improved."
"The user interface could be updated."
"The pricing needs to be reconsidered or enhanced."
"The tool's pricing can be improved."
"I have some frustrations with the user experience in the interface, specifically with regard to making a list of people for whom I want to allow email access."
Cisco Duo is ranked 8th in Cisco Security Portfolio with 55 reviews while Cisco Secure Email is ranked 10th in Cisco Security Portfolio with 56 reviews. Cisco Duo is rated 8.8, while Cisco Secure Email is rated 8.4. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and UserLock, whereas Cisco Secure Email is most compared with Microsoft Defender for Office 365, Trellix Collaboration Security, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail and Proofpoint Email Protection. See our Cisco Duo vs. Cisco Secure Email report.
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