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Centreon Reviews

Vendor: Centreon
4.2 out of 5
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What is Centreon?

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Get the Centreon Buyer's Guide and find out what your peers are saying about Centreon, Datadog, Zabbix and more!
Centreon is the #20 ranked solution in top Cloud Monitoring Software, #24 ranked solution in best Network Monitoring Tools, and #29 ranked solution in Infrastructure Monitoring tools. PeerSpot users give Centreon an average rating of 8.4 out of 10. Centreon is most commonly compared to Datadog: Centreon vs Datadog. Centreon is popular among the large enterprise segment, accounting for 39% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 13% of all views.
Buyer's Guide
Centreon
April 2026
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Centreon mindshare

Product category:
IT Infrastructure Monitoring
As of April 2026, the mindshare of Centreon in the IT Infrastructure Monitoring category stands at 1.9%, down from 2.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Centreon1.9%
Zabbix5.3%
Datadog3.8%
Other89.0%
IT Infrastructure Monitoring

PeerResearch reports based on Centreon reviews

TypeTitleDate
CategoryIT Infrastructure MonitoringApr 28, 2026Download
ProductReviews, tips, and advice from real usersApr 28, 2026Download
ComparisonCentreon vs ZabbixApr 28, 2026Download
ComparisonCentreon vs DatadogApr 28, 2026Download
ComparisonCentreon vs Auvik Network Management (ANM)Apr 28, 2026Download
Suggested products
TitleRatingMindshareRecommending
Datadog4.33.8%97%208 interviewsAdd to research
Zabbix4.25.3%95%108 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Centreon's most valuable features include scalability, flexibility, and customization. It allows for active monitoring and easy integration with numerous devices. Users appreciate its intuitive dashboards, customizable reports, and comprehensive data visualization. The system supports infrastructure monitoring, anomaly detection, and efficient alerting. Its user-friendly interface, combined with the ability to utilize Plugin Packs, makes it adaptable to diverse business needs, facilitating proactive management and quick issue resolution across multiple locations.
  • "My advice would be to go ahead with Centreon; don't waste time, go ahead."
  • "The most valuable feature is that we can manually configure everything we need; because the interface is quite user-friendly, you can configure the system very deeply, which is very pleasant and useful since you can monitor and see everything on your service list, dashboard, or MAP, and you can even create your own plugin and monitoring query."
  • "This product provides comprehensive reporting for our top management."

Room for Improvement

Centreon could benefit from enhancements in customization, particularly widget resizing for a unified layout. It lacks effective end-to-end and cloud monitoring capabilities. Its reporting, API functionality, and documentation need refinement. Users seek better integration with systems like WhatsApp and enhancements in UI responsiveness. Auto-remediation and AI-driven capabilities require development, and improvements in security, alert reliability, and web application monitoring are desired. Scalability, ease of use, and better tools for trendline creation and mobile notifications are necessary.
  • "Now that we got it, I haven't had time to work on it since it is a paid solution that is quite expensive."
  • "Centreon introduced network discovery in the most recent update. However, it doesn't work well."
  • "The scalability of Centreon is very bad because of the nature of the software."

ROI

Organizations experience substantial ROI with Centreon. They report time savings by reducing intervention hours, escalating fewer incidents, and achieving faster issue resolutions. Centreon's integration capabilities eliminate the need for additional costly tools, leading to reduced operational costs and increased productivity. The monitoring efficiency decreases downtime, enhancing system reliability. With Centreon's aggregation features, staff quickly identify and address issues, ensuring uninterrupted operations and a reduction in resource usage. Employees require less training due to the intuitive interface.

Pricing

Centreon offers a pricing model that varies based on the version used and the number of hosts monitored. The open-source version incurs no licensing fees, while the Enterprise edition can be costly. Users appreciate the value for money, especially with included support, but note that licensing can be complex and prices fluctuate based on modules desired. Many find the cost acceptable compared to competitors, though some larger organizations feel constrained by rigid pricing tiers.
  • "The tool is cheaply priced."
  • "The price is not too high. Licensing is driven by how many hosts you monitor, but because you can run the agentless version, you don't have to declare every host to Centreon, one at a time. That means you can drive your infrastructure supervision with a very low number of declared hosts."
  • "The solution has a free part and after that threshold, you will need to pay. For example, if you believe you can create an interesting map, most of the time, you will have to pay 10,000 Euros per year for having access to these components."

Popular Use Cases

Organizations primarily use Centreon for centralizing the monitoring of IT infrastructure, ensuring proactive issue detection and alerting. It supports network device management, server monitoring, and application oversight. Users integrate it with ITSM tools for real-time ticketing, manage pollers, and customize dashboards. Centreon aids in maintaining availability, tracking performance, and managing downtimes. It provides a comprehensive overview for infrastructure health, preventing critical issues and facilitating easier management of complex environments.

Service and Support

Centreon's customer service and support are often praised for being prompt, helpful, and knowledgeable, with the ability to handle both technical and non-technical issues. Users appreciate the quick response times and effective communication, though language barriers and rigid support package structures are noted concerns. Some mention the need for 24/7 availability, while others report satisfactory assistance despite the lack of local support or slower response times.

Deployment

Centreon's initial setup is often described as easy and straightforward, particularly with its ISO image format and clear documentation. Many users have experienced minor complexities, particularly when integrating unique configurations or handling larger deployments. Initial installations can be quick, often taking less than a week. However, tailoring Centreon to specific needs and environments may extend setup time due to the necessity of designing workflows and managing infrastructure dynamics.

Scalability

Centreon is regarded as highly scalable by many users, managing thousands of devices and services without significant issues. Users add more pollers to handle increased loads. While the Monitoring Business Intelligence feature requires enhancement in data management, Centreon generally supports infrastructure growth. Users appreciate its ease of use, and scalability is rated positively. Some seek improved self-monitoring features. Despite minor concerns, many praise its effectiveness and adaptability for various infrastructures.

Stability

Centreon is widely regarded as stable, with many mentioning it rarely experiences issues. While some noted improvements over past versions, others pointed out that stability concerns often relate to updates or configurations. A few highlighted occasional connectivity or alert problems, yet users generally appreciate its reliability. Many emphasize Centreon’s dependable operation over long periods without major disruptions, crediting its architecture for maintaining performance. Some users attribute minor setbacks to not using the most current version.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Centreon Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business10
Midsize Enterprise5
Large Enterprise12
By reviewers
By visitors reading reviews
Company SizeCount
Small Business224
Midsize Enterprise139
Large Enterprise234
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
8%
Comms Service Provider
8%
Government
7%
Construction Company
7%
Manufacturing Company
7%
Non Profit
4%
Outsourcing Company
4%
University
3%
Retailer
3%
Educational Organization
3%
Media Company
3%
Transportation Company
3%
Healthcare Company
3%
Performing Arts
2%
Energy/Utilities Company
2%
Recreational Facilities/Services Company
2%
Photography Company
2%
Wholesaler/Distributor
2%
Hospitality Company
2%
Pharma/Biotech Company
2%
Insurance Company
2%
Real Estate/Law Firm
1%
Legal Firm
1%
Marketing Services Firm
1%
Venture Capital & Private Equity Firm
1%

Compare Centreon with alternative products

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Learn more about Centreon

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?
  • Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
  • User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
  • Extensive Plugins: Enables flexibility and customization through numerous plugins.
  • Scalability: Allows expansion of monitoring duties without additional costs.
  • Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.
What benefits should users look for in reviews?
  • Cost Efficiency: Minimized resolution time through proactive maintenance features.
  • Ease of Use: Simplifies monitoring with its user-friendly interface.
  • Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
  • Customizable Reporting: Adapts reports to meet specific organizational requirements.
  • Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Centreon customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

Related questions

  • 69
Any experience with Event & Incident Analytic engines like Moogsoft?
  • 51
Windows 10 - what are your main concerns about upgrading?
  • 66
When evaluating IT Infrastructure Monitoring, what aspect do you think is the most important to look for?
  • 51
What advice would you give to others looking into implementing a mid-market monitoring solution?
  • 69
Zabbix vs. Groundwork vs. other IT Infrastructure Monitoring tools
  • 150
Anyone switching from SolarWinds NPM? What is a good alternative and why?
  • 119
What is the best tool for SQL monitoring in a large enterprise?
  • 88
How do you plan for a security review for infrastructure monitoring software?
  • 44
What are the advantages of using a paid (vs open source) IT Infrastructure Monitoring solution?
  • 96
What is ITOM (IT Operations Management)?

Product Categories

Product Categories
IT Infrastructure Monitoring
Network Monitoring Software
Cloud Monitoring Software

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Centreon Reviews Summary
Author infoRatingReview Summary
Monitoring and Operations Pilot at Egis S.A.4.0I primarily use Centreon for network and server monitoring, valuing its poller features. Automation improvements are needed as some tasks are manual. Previously, I used Zabbix but switched due to a job offer; both have similar support.
System Administrator at a manufacturing company with 10,001+ employees4.0I use Centreon primarily for server monitoring, benefiting from its user-friendly interface and easy integration. While it excels at this, it lacks web application monitoring. Switching from Icinga saved time and costs, though enhancing web app capabilities would improve it further.
Network Engineer at a manufacturing company with 10,001+ employees3.5We use Centreon to monitor LAN and WAN devices across subsidiaries on a single platform, saving time and costs. However, issues with downtime settings, alert reliability, and database problems prompt us to consider replacing it with Dynatrace.
Network engineer at DIRECTION GÉNÉRALE DES IMPÔTS - DGI3.0I use Centreon in my company for monitoring infrastructure due to its free plug-ins. However, it lacks timely notifications via SMS, WhatsApp, or Telegram, relying only on email, which is ineffective if staff are away from their desks.
Technical Services Manager at ATS4.0As a software solutions provider, we use Centreon to monitor client systems, appreciating features like preventative maintenance and cost-efficiency. The user-friendly dashboard aids in reducing resolution time, though there's room for AI-based security improvements.
Express Manager at a transportation company with 10,001+ employees4.5I use Centreon for monitoring and reporting, finding its features like Business Activity and Anomaly Detection valuable. It's scalable, and support is excellent. However, its network discovery feature needs improvement compared to SolarWinds, my previous solution.
Analista de TI at RNP - Rede Nacional de Ensino e Pesquisa NREN/Brazil4.0We are a telecom group using Centreon to monitor our services and have seen a return on investment over four years. Centreon's most valuable feature is Opsgenie, but the reporting and integration with WhatsApp need improvement and support in Portuguese would be beneficial.
DevOps Engineer at a computer software company with 501-1,000 employees3.5I liked Centreon for service visualization and monitoring smaller environments, finding it easy to set up. However, its poor scalability, monolithic design, and stability were major issues, prompting my switch to Dynatrace after three years.