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Barracuda Email Protection Reviews

Vendor: Barracuda Networks
4.3 out of 5
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What is Barracuda Email Protection?

Barracuda Email Protection provides advanced security with features like AI protection and cloud-based spam blocking, making it essential for managing email risks effectively.

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Barracuda Email Protection is the #2 ranked solution in top Email Archiving solutions, #4 ranked solution in top Office 365 Protection solutions, #7 ranked solution in top Security Incident Response solutions, and #13 ranked solution in top Email Security solutions. PeerSpot users give Barracuda Email Protection an average rating of 8.6 out of 10. Barracuda Email Protection is most commonly compared to Microsoft Defender for Office 365: Barracuda Email Protection vs Microsoft Defender for Office 365. Barracuda Email Protection is popular among the small business segment, accounting for 43% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 13% of all views.
Buyer's Guide
Barracuda Email Protection
January 2026
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Barracuda Email Protection mindshare

Product category:
Email Archiving
As of January 2026, the mindshare of Barracuda Email Protection in the Email Archiving category stands at 17.8%, down from 25.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Email Archiving Market Share Distribution
ProductMarket Share (%)
Barracuda Email Protection17.8%
Microsoft Defender for Office 36518.2%
Mimecast Mailbox Continuity5.6%
Other58.4%
Email Archiving

PeerResearch reports based on Barracuda Email Protection reviews

TypeTitleDate
CategoryEmail ArchivingJan 21, 2026Download
ProductReviews, tips, and advice from real usersJan 21, 2026Download
ComparisonBarracuda Email Protection vs Microsoft Defender for Office 365Jan 21, 2026Download
ComparisonBarracuda Email Protection vs Veritas Enterprise VaultJan 21, 2026Download
ComparisonBarracuda Email Protection vs Google VaultJan 21, 2026Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Defender for Office 3654.218.2%96%60 interviewsAdd to research
Darktrace4.1N/A95%84 interviewsAdd to research
 
 
Key learnings from peers
Last updated Jan 19, 2026

Valuable Features

Key features of Barracuda Email Protection include robust security, ease of use, and flexibility. Users value spam and malware blocking, advanced AI capabilities, and seamless Microsoft 365 integration. The archiving and search functionality is effective, and the interface supports easy customization. Barracuda's impersonation detection aids in identifying threats, while its technical support and simple management are appreciated. Limited policy flexibility suits smaller customers, and its cloud-based setup is highly rated for spam and threat management.
  • "At the moment, I am working with Sophos Cloud, Sophos Intercept X; when they introduced the XDR, we used it, and then when they introduced the Optix, we used it, and then we upgraded our subscription with them to MDR, so we are now utilizing Sophos Cloud Central MDR."
  • "I would rate the solution nine out of ten."
  • "The most helpful aspect for me is the out-of-the-box configuration, which is fairly good."

Room for Improvement

Barracuda Email Protection could benefit from improvements in email encryption, employee monitoring, and performance optimization, particularly in archiving. Integration with varied vendors beyond Microsoft 365, improved reporting, and flexibility in policy settings are needed. Licensing and pricing should be simplified, and stability enhancements are necessary. Users require enhanced admin capabilities, better fraud detection, and a function for bulk user management. Visualization, scalability, and network configuration also require attention.
  • "Sometimes, in some cases, this might end up with their teams being unfocused or a bit thin and stretched and super busy."
  • "Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings."
  • "Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings."

Pricing

Barracuda Email Protection receives mixed feedback on pricing, with users finding it competitive compared to some alternatives. Although licensing could be more streamlined, customers appreciate the ability to negotiate prices, especially at fiscal or quarterly end. Prices start around $8.75 per month per user, while in India it can be as low as $10 per year per user. Though rates started at $19,074 annually and rose to $24,000 in 2020, customers note its affordability relative to competitors.
  • "Despite a list price possibly around $40 per user, their market price allows customers to easily buy the solution."
  • "The solution's pricing is moderate, where it is neither cheap nor expensive."
  • "We didn't have to pay a lot for the solution because we got it from a good vendor with a good user volume."

Popular Use Cases

The users primarily use Barracuda Email Protection for backing up Office 365 and archiving emails. They implement it for protecting against spam, phishing, and malware while offering email encryption and attachment security. Usability includes managing user emails, filtering inbound messages, and integrating with Microsoft 365. Users appreciate its automated and easy-to-use nature, effective against threat protection and spam filtering. Barracuda is favored for forensics, incident response, and securing email communications effectively.

Service and Support

Barracuda Email Protection's customer service and support team receives high praise. They are described as good, exceptional, and responsive, with many users finding them helpful and customer-friendly. The support personnel are noted for their responsiveness and meeting SLAs. Feedback highlights their helpfulness in addressing issues directly, including providing workarounds. Some appreciate the European region availability and online chat, while others suggest tailoring support metrics for better access. The support is praised as one of the industry's best.

Deployment

Many found Barracuda Email Protection's initial setup straightforward, with some completing it in as little as 15-30 minutes. Familiarity with MX records and email protocols proved beneficial. While some encountered complexities, especially with Office 365 cloud backup, Barracuda's documentation aided the process. Few required additional support, and deployment typically involved a single administrator. For non-IT personnel, guidance and training were available, making setup efficient with the right resources.

Scalability

Barracuda Email Protection exhibits high scalability, serving small to enterprise-level users. Flexibility in expanding user numbers and features like cloud archiving and Office 365 backups contribute to its adaptability. Many users highlight its suitability for diverse industries and organization sizes, ranging from a few to thousands of users. Despite licensing requirements, its ease of scaling leads to high user ratings. Various organizations find it effective, with planned user expansions.

Stability

Users consider Barracuda Email Protection stable, with several mentioning only minor issues over extended periods. Many rate its stability between eight to nine out of ten, highlighting its robust security features. They praise its solid performance, lack of bugs, and minimal downtime. Reviews also note that customers rarely report complaints and mention efficient support during incidents. Barracuda's consistent reliability garners ratings of up to ten for stability.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Barracuda Email Protection Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business10
Midsize Enterprise5
Large Enterprise3
By reviewers
By visitors reading reviews
Company SizeCount
Small Business185
Midsize Enterprise75
Large Enterprise174
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Construction Company
7%
Healthcare Company
6%
Government
6%
Outsourcing Company
5%
Comms Service Provider
5%
Retailer
4%
University
4%
Educational Organization
4%
Real Estate/Law Firm
4%
Legal Firm
3%
Performing Arts
3%
Wholesaler/Distributor
2%
Marketing Services Firm
2%
Media Company
2%
Recreational Facilities/Services Company
2%
Logistics Company
2%
Non Profit
1%
Energy/Utilities Company
1%
Hospitality Company
1%
Photography Company
1%
Printing Company
1%
Consumer Goods Company
1%
Pharma/Biotech Company
1%
Insurance Company
1%
Renewables & Environment Company
1%

Compare Barracuda Email Protection with alternative products

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Learn more about Barracuda Email Protection

Barracuda Email Protection stands out with its robust malware detection, ease of use, and seamless integration with Microsoft 365, serving enterprises by simplifying email threat management. Despite its efficient spam filtering and straightforward setup, users seek improvements in email encryption, third-party vendor integration, report details, and more streamlined performance. Organizations leverage its AI capabilities for phishing detection and employee training, allowing for automated operations and comprehensive threat protection. Its archiving, search, and hands-off management are crucial for companies lacking extensive security resources, ensuring persistent email access and secure practices.

What are the key features of Barracuda Email Protection?
  • Cloud-Based Spam Blocking: Reduces unwanted emails effectively.
  • Impersonation Detection: Identifies phishing attempts seamlessly.
  • Malware Detection: Protects against malicious threats.
  • AI Protection: Enhances security with intelligent analysis.
  • Microsoft 365 Integration: Ensures smooth operation within existing systems.
  • Customizable Rules: Allows tailored security protocols.
What are the main benefits and ROI of Barracuda Email Protection?
  • Time Savings: Automates and streamlines email management processes.
  • Email Security: Maintains domain reputation by reducing spam and threats.
  • Comprehensive Protection: Provides a unified approach to email threats.
  • Central Management: Simplifies oversight with a unified console.
  • Reliable Support: Offers technical assistance and guidance.

In finance, healthcare, and large enterprises, Barracuda Email Protection is deployed for its reliable email archiving and retrieval, supporting compliance and data integrity. Industries benefit from its AI-powered phishing detection and employee training tools, enhancing operational security and reducing risk exposure.

Barracuda Email Protection was previously known as Barracuda Essentials, Barracuda Forensics and Incident Response.

Barracuda Email Protection customers

ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems

Related questions

  • 10
When evaluating Email Archiving, what aspect do you think is the most important to look for?
  • 11
Why is Email Archiving important for companies?

Product Categories

Product Categories
Email Archiving
Email Security
Security Incident Response
Office 365 Protection

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Barracuda Email Protection Reviews Summary
Author infoRatingReview Summary
Group ICT Manager at a mining and metals company with 501-1,000 employees3.5I use Sophos and Barracuda together for layered cybersecurity, finding Sophos strong in endpoint protection and Barracuda helpful across email and incident response, though I see room for improvement, especially in Barracuda's scanning engine and response automation.
Director, Information Technology at St Albans High School For Girls4.5I find Barracuda Email Protection valuable for its out-of-the-box configuration, email security, and domain reputation capabilities. However, improvements are needed for default policy settings integration with Azure. Its affordability and training options add to its appeal.
Manager IT- Systems and Data Center Operations at Hamdard4.5I use Barracuda Email Protection to filter spam emails effectively, with its reports showing blocked malicious emails. Although we experienced some fraudulent emails recently, it performs better than Office 365, which allowed more spam due to basic security.
Senior Tech. Lead at WE4.0I found Barracuda Email Protection ideal for clients lacking resources to manage email security due to its automation and ease of use. However, its reporting, fraud detection, and integration features need improvement, and it lacks customization and third-party integration capabilities.
ICT officer at a tech services company with 51-200 employees4.5We find Barracuda Email Protection effective for archiving and searching emails, though it lacks security gateway features. Storage limitations are problematic, and we'd prefer Microsoft 365 if costs were equal. Integration with Exchange is seamless but bulk user management needs improvement.
System Integrator IT Manager at Tecnimex S.r.l.4.5I primarily use Barracuda as an email gateway integrated with Microsoft 365 for anti-spam protection. I'm satisfied with its user interface and AI protection, but pricing should be more granular for small businesses, especially in Italy.
Presales Consultant Cybersecurity at ZONES PVT LTD4.5As a system integrator, I recommended Barracuda Total Email Protection for enhanced attachment security in Office 365, effectively reducing spam and email-based threats. Its spoofing domain protection is valuable, though stability and technical support during deployment need improvement. Customers are satisfied, ensuring license renewals.
CTO at Dhaka Distributions4.5Barracuda Email Protection is popular among large organizations for its excellent technical support but faces criticism for quarterly price increases and fixed policies. Users seek improvements in flexibility, visibility, event tracking, and customized reporting to enhance the service.