We performed a comparison between Barracuda Email Protection and Cisco Secure Email based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on peerSpot user reviews, Barracuda Email Protection is more affordable and user-friendly, while Cisco Secure Email offers more advanced features and customization options.
"Microsoft Defender for Office 365's most valuable feature is its performance."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"There are several features that I consider valuable."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The best feature of Barracuda Email Protection is that it provides protection for Microsoft 365."
"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"The most valuable features are security and ease of use."
"The most valuable features of Barracuda Email Protection are flexibility and customization."
"The most valuable aspect includes attempts to spoof or compromise domains from external sources."
"We now have a secondary backup of Office 365 that's much easier to retrieve compared to Microsoft. If someone deletes something in Office 365, we can get it back within Office 365, but it's difficult. Barracuda is much easier. There is a lot less management needed using Barracuda. The management becomes much easier for Office 365 and it's no longer on-prem, so there are fewer hours managing on-prem devices, servers, and things of that nature. We don't have network appliances anymore for the backup of our information."
"I'm quite satisfied with the graphical user interface for Barracuda products."
"The solution is straightforward to set up."
"Cisco Secure Email has strong inbound services."
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"The system enables end users to manage their own whitelists/blacklists."
"The user interface was quite friendly, it was quite easy to use, unlike some other Cisco products. Anybody could use it. You don't have to be familiar with IT to be able to handle navigating it."
"The advanced phishing protection and the integration with the awareness tool that Cisco has embedded into the solution to bring awareness to the customers about the dangers of phishing attacks and other things that come from email are the most valuable features."
"The product blocks spam emails."
"The most significant enhancement we've gained is in terms of security through the upgrade we received."
"Cisco Secure Email is part of Cisco's extensive efforts and investments in technology, especially in the realm of cyber security. The product is one among many security solutions offered by Cisco."
"There is room for improvement in terms of reporting."
"The phishing and spam filters could use some improvement."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"The UI needs to be more user-friendly."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"I'd like some additional features any product can give me to protect our environment in a better way."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"There's room for improvement regarding the time frame for retrieving emails."
"The solution's graphical user interface (GUI) could be improved visually."
"The solution's reporting mechanism is a little poor and could be improved."
"The policies are set up in Barracuda by default; we don't have any control over them."
"I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"Sometimes it is somewhat laggy, especially on the Archiver side. It should have improved performance on their Message Archiver."
"They could simplify the licensing and the pricing."
"Barracuda Essentials can improve by continually adding more features."
"We cannot manage multiple devices from a single UI."
"It would be nice to have an easier way to check on the health of the system, how stressed these appliances are. Sure, you can do it, but it would be helpful to have an easier way to do it, maybe even at a glance."
"The reporting functionality needs to be improved."
"My opinion on the licensing of this solution is that it is a mess that needs sorting out. I am not particularly bothered by pricing as I administer it and make recommendations for people to buy or not to buy."
"They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters."
"Cisco Email Secure's pricing needs to be less. We have vendors who provide cheaper solutions with the same features."
"We didn't get any malware, but a few phishing emails, maybe one or two, slipped in."
"There could be additional DLP functionality for it."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Barracuda Email Protection is ranked 15th in Email Security with 13 reviews while Cisco Secure Email is ranked 2nd in Email Security with 55 reviews. Barracuda Email Protection is rated 8.8, while Cisco Secure Email is rated 8.4. The top reviewer of Barracuda Email Protection writes "Set-it-and-forget-it type of product that doesn't require a lot of management". On the other hand, the top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". Barracuda Email Protection is most compared with Check Point Harmony Email & Collaboration, TitanHQ SpamTitan, Microsoft Exchange Online Protection (EOP), Abnormal Security and Mimecast Email Security, whereas Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Cisco Secure Email Threat Defense. See our Barracuda Email Protection vs. Cisco Secure Email report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.