ManageEngine Patch Manager Plus and Automox are leading competitors in the patch management solutions category. Based on user feedback, ManageEngine Patch Manager Plus excels in pricing and support, while Automox stands out for its comprehensive features.
Features: ManageEngine Patch Manager Plus is known for its robust reporting, extensive OS and application support, and competitive pricing. Automox offers cloud-native infrastructure, advanced automation capabilities, and improved operational efficiency.
Room for Improvement: ManageEngine Patch Manager Plus needs to improve performance speed, update frequency, and overall simplicity. Automox could benefit from better dashboard customization, enhanced offline patching, and customer service improvements.
Ease of Deployment and Customer Service: ManageEngine Patch Manager Plus offers comprehensive deployment but is considered complex, with positive customer service reviews. Automox provides straightforward cloud-based deployment, with mixed customer service feedback.
Pricing and ROI: ManageEngine Patch Manager Plus is recognized for competitive pricing and notable ROI, ideal for budget-conscious users. Automox, although slightly higher in cost, demonstrates strong ROI through improved efficiency.
Compared to other products, ManageEngine provides good return on investment within five years.
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
Customer service and support are excellent, with a perfect score of ten out of ten.
The technical support from ManageEngine Patch Manager Plus is helpful.
Scalability requires downtime for performance adjustments.
The solution is very stable.
When the patch testing works well, there is no need for patch management rollbacks.
Instead of separate technician licenses for each product, there should be a single bundled license to simplify licensing requirements.
There is a concern regarding the exchange rate as one dollar equals six reais today, making everything expensive in dollars for us.
ManageEngine's licensing model recently changed from being endpoint-based to server-based, which might affect costs during the next renewal.
The software covers platform security and application security, ensuring everything is updated at the endpoint level.
It is valued for its role in addressing the vulnerabilities discovered by Insight VM.
The Patch Management Plus feature has rollback capabilities, which are easy to use, especially in cases affecting servers.
| Product | Market Share (%) |
|---|---|
| ManageEngine Patch Manager Plus | 6.8% |
| Automox | 3.1% |
| Other | 90.1% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 3 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 4 |
| Large Enterprise | 3 |
Facing growing threats and a rapidly expanding attack surface, understaffed and alert-fatigued organizations need more efficient ways to eliminate their exposure to vulnerabilities. Automox is a modern cyber hygiene platform that closes the aperture of attack by more than 80% with just half the effort of traditional solutions.
Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure.
Automox dramatically reduces corporate risk while raising operational efficiency to deliver best-in-class security outcomes, faster and with fewer resources.
Patch Manager Plus is a simple patch management tool that makes it easy to keep your network patched and secure. It is an endpoint patch management software that provides enterprises a single interface for automating all patch management tasks - from detecting missing patches to deploying patches - for Windows, Mac, Linux and 250+ third-party applications. Whether you have one computer or hundred, they can all be patched at the same time from a single point of console.
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