


Automox and Vicarius vRx are competitors in the vulnerability management space, each offering unique strengths. Based on features, Automox has the upper hand with its extensive cloud-based operations and OS compatibility.
Features: Automox is noted for its cloud-native flexibility, broad OS support, and automation features such as Worklets and patch management. Its comprehensive dashboard and effective reporting tools aid in user convenience. Vicarius vRx excels in vulnerability management through virtual patching, prioritization, and robust user community support. It effectively handles third-party software vulnerabilities and provides stage-wise vulnerability execution.
Room for Improvement: Automox could enhance third-party software support, refining integration and automation, and improving Linux scalability. Vicarius vRx would benefit from more intuitive automation in patchless protection, streamlined patch deployment processes, and expanded network scanning capabilities. Its pricing is considered less competitive for smaller clients.
Ease of Deployment and Customer Service: Automox offers smooth deployment across cloud environments with proactive customer support. Its simplicity in policy setup is noteworthy. Vicarius vRx also supports seamless deployment but is primarily focused on public cloud environments. Its customer support is efficient, with prompt responses and proactive issue resolution.
Pricing and ROI: Automox provides competitive pricing that enables significant ROI via time savings and reduced labor costs. Its cloud-native model reduces infrastructure expenses, optimizing resource allocation. Vicarius vRx, while offering a cost-effective approach to vulnerability management, expects higher renewal costs, which can be a drawback for smaller organizations.
We are able to scan all our assets with less human intervention and achieve overall effective outcomes.
It has saved about 90% of our time.
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
It has also been a great tool because we are able to reduce both manual labor and operational expenses by automating patching of roughly 200 Windows servers.
Our team used to spend 10 hours per week just to update these things, and now we're doing it automatically.
We have seen a positive return on investment mainly through time savings, as automating patching and routine endpoint maintenance has reduced manual effort by roughly around twenty to thirty percent for these tasks.
On a scale from one to ten, I would rate customer support a ten.
The technical support from Qualys is excellent, always available 24/7 for any urgent needs.
The technical support team is strong and helpful in solving issues promptly.
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
They're very knowledgeable and have given us many channels for support, including email, chat, and documentation.
Overall, the customer support has been good; responses are generally timely, and the support team is helpful when troubleshooting issues or clarifying how a feature works.
Their support is very good, and they respond quickly.
During the POC and the implementation, they were very available and made their best efforts to help us.
Whenever I've contacted them, they respond promptly with a callback or by email.
I would rate its scalability a ten out of ten.
The scalability of Qualys TotalCloud is excellent, and I would rate it as ten out of ten.
For scalability, I would rate it a ten out of ten.
It's pretty easy to scale because it's SaaS, and adding more devices doesn't require any extra server or anything similar.
Automox scales well for our needs; adding new endpoints is straightforward and the centralized management approach makes it easy to apply consistent policies as the environment grows.
Automox's scalability is excellent, as it scales very well, and it is easy to deploy new agents.
It is very simple; you just script it, and then the computers connect themselves.
When we attempted to scale this and update 200 systems, that just locked it.
We have some clients with up to a thousand agents.
It has a lot of scanning mechanisms, which are agentless APIs, eBPF, and cloud agents, that are highly reliable.
I would rate it a ten out of ten for stability.
We have not encountered any lagging or crashing from the tool.
It's not crashing or experiencing any downtime.
There are some issues that they do not even know how to fix at this point.
I would rate the stability of Vicarius vRx ten out of ten.
There are some issues like high CPU usage during updates, but these were fixed.
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
If we find a critical or high vulnerability on an IP or server, the remediation steps should be communicated clearly.
From a QA perspective, better visibility into patch history and endpoint changes would make it easier to troubleshoot environment-related issues and track changes over time.
An alert of a security threat could be another type of notification that tells me something is important.
I would add that remote support for iOS could be better, and remote support of Linux is also lacking.
I am pretty sure that the tool works great when it comes to Windows, but when you are in an environment that has different flavors of Linux at different version levels, that may pose an issue.
We have the ability to search across the network for all switches, routers, and printers, but some devices might be outdated and have vulnerabilities.
Enhancing Vicarius vRx with improved third-party integrations, like notifications for external systems, and increased cloud integration for richer instance information, would be valuable improvements.
In our case, replacing the tool will give us better functionalities without increasing the cost compared to what we pay today for the competitor.
Qualys TotalCloud offers good pricing that is affordable and competitive with the market.
Qualys TotalCloud offers competitive pricing given its comprehensive suite of features, including integration, assessment, remediation, and detection capabilities, all within a single platform.
Automox's price is very cost-effective and affordable.
It was very cheap.
In the past, Vicarius vRx was cheap, but now they have adjusted their pricing policy, resulting in higher renewal costs.
From a pricing perspective, Vicarius was cheaper compared to other competitors.
The AI enhancements simplify vulnerability management by eliminating the need for SQL queries to create policies.
For example, if some machines have open vulnerabilities and the remediation team resolves them, the on-demand feature allows us to verify vulnerability resolution promptly.
Qualys TotalCloud is also used to provide unified vulnerability and threat assessment across both IaaS and SaaS.
One of the best features I appreciate about Automox is automated patching.
It has also improved our security posture since automated patching has allowed vulnerabilities to be patched automatically.
It has very strong patch automation, particularly in automated OS patching, third-party patching, policy-based rollout, patch scheduling, and vulnerability remediation.
It's a valuable tool that reduces tension between IT and security teams by providing time to properly install patches.
The system prioritizes vulnerabilities, identifying high, medium, and low risks, allowing us to focus on high-risk applications.
The most valuable feature is the system's ability to provide information about open CVEs and how it compares the local version with available updates.
| Product | Mindshare (%) |
|---|---|
| Qualys TotalCloud | 1.2% |
| Vicarius vRx | 0.9% |
| Automox | 0.6% |
| Other | 97.3% |


| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 11 |
| Large Enterprise | 39 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 8 |
| Large Enterprise | 3 |
Qualys TotalCloud enhances security posture across cloud environments with continuous monitoring, vulnerability management, and risk visualization, ensuring efficient threat assessment and automated remediation for improved cyber risk reduction.
Qualys TotalCloud offers a robust suite of security tools essential for organizations managing multi-cloud infrastructures. By integrating cloud accounts and automating workflows, it supports AWS, Azure, and GCP, offering comprehensive vulnerability management and zero-day detection. The platform's user-friendly design, combined with its extensive risk management and unified threat assessment capabilities, enables organizations to prioritize and remediate vulnerabilities effectively. TruRisk Insights provides clear insights on cyber risks, while the automation options streamline patch management and scanning processes. API integration across IaaS and SaaS environments further enhances resource allocation efficiency and saves time, addressing misconfigurations across cloud environments.
What are the most important features of Qualys TotalCloud?Qualys TotalCloud is deployed in sectors needing rigorous vulnerability management, such as finance and healthcare. Companies utilize it to secure multi-cloud environments like AWS, Azure, and GCP, focus on compliance, and integrate security into CI/CD pipelines to detect and remedy threats pre-deployment.
Automox offers automated patch management with cloud-native architecture, cross-platform compatibility, and ease of use. It provides real-time visibility and streamlines operations across Windows, macOS, and Linux, making it ideal for complex IT environments.
Automox empowers organizations with features like Worklets and remote management, enhancing security and efficiency through customizable patching policies, PowerShell script execution, and detailed reporting. It's primarily used for automated patch management, patch remediation, and compliance maintenance across diverse systems, ensuring cybersecurity and reducing vulnerabilities. Enhancements are desired for user access control, policy synchronization, and integration with tools like Tenable. Support for offline patching, rollback features, enhanced reporting, and notification customization are in demand. Improvements in cost effectiveness and multi-group policy applications are also suggested.
What are the key features of Automox?
What benefits and ROI can users expect when evaluating Automox?
In industry applications, Automox is widely used for managing and updating vast fleets of devices, particularly in sectors requiring stringent cybersecurity measures. It ensures seamless operations through its centralized automation and management capabilities, making it essential for organizations handling extensive IT networks.
Vicarius vRx provides an integrated approach for vulnerability management, emphasizing virtualized patching and severity prioritization with agent-based scanning to combat zero-day threats and unpatched software.
Vicarius vRx integrates vulnerability discovery, prioritization, and remediation into a streamlined platform, focusing on efficiency and security. Its patchless protection allows for immediate defense against zero-day vulnerabilities while automation tools reduce time and labor. User-friendly design and community support enhance efficiency, with critical vulnerability identification and automatic third-party patch deployment strengthening security management. Areas for growth include network vulnerability scans, mobile device management, and improved cloud integration.
What are the standout features of Vicarius vRx?Enterprises in healthcare and financial services extensively use Vicarius vRx for ensuring compliance and streamlining updates. They manage over 300 assets, focusing on third-party software updates to maintain enhanced security standards. This tool facilitates auditing and patch verification to mitigate critical security breaches.
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