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AlertSite vs Postman Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AlertSite
Ranking in API Monitoring Software
3rd
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
7
Ranking in other categories
Application Performance Monitoring (APM) and Observability (36th)
Postman Enterprise
Ranking in API Monitoring Software
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
65
Ranking in other categories
API Management (9th), API Testing Tools (2nd), AI Software Development (7th)
 

Mindshare comparison

As of December 2025, in the API Monitoring Software category, the mindshare of AlertSite is 9.0%, down from 11.0% compared to the previous year. The mindshare of Postman Enterprise is 41.0%, down from 43.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Monitoring Software Market Share Distribution
ProductMarket Share (%)
Postman Enterprise41.0%
AlertSite9.0%
Other50.0%
API Monitoring Software
 

Featured Reviews

IH
Assistant Director at a consultancy with 10,001+ employees
Enterprise-level monitoring facilitates global observability and seamless script creation with intuitive tools
SmartBear, as a vendor, is focusing more on API management and testing rather than monitoring. AlertSite could benefit from more future-focused innovation, especially with competencies in generative AI. Additionally, support from AlertSite is not at an enterprise level since it is not offered 24/7. Outside of critical platform issues, there's no continuous support available.
TS
API Integration Engineer at Airbnb
Automated testing optimizes API workflow and collaboration
Since I am using the free tier, one improvement would be to increase the number of requests you can send in a short time period. Currently, if I send 200-300 requests in a short period, Postman Enterprise requires a 30-second wait before sending another bundle of requests unless you upgrade to a higher tier. Secondly, Postman Enterprise sometimes takes several minutes to load the whole workspace. With 2,000-3,000 requests in a workspace, it can take a minute or two to load all requests. When creating a new workspace and moving requests between workspaces, depending on internet speed, it can take a longer period to copy those requests or workspace from one place to another.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature of AlertSite is that it shows you a visual graph and also sends you notifications about errors, so you get immediate notifications about errors which means that your support team can start taking steps and more quickly make sure the site is up and that customer experience isn't interrupted in terms of using your system and your products. AlertSite is a very good tool. It's user-friendly, and you can see everything on the dashboard. Configuring it is also easy."
"The alerting capabilities were really helpful."
"There are custom reports available along with the inbuilt reports."
"The alerting capabilities of AlertSite were really helpful."
"I found multiple features in AlertSite that I like. One is data monitoring history, for example, a history of the blackouts and the data. Sometimes, there's a glitch in the application that AlertSite can capture, and the tool notifies you about that glitch. It also identifies issues that could happen in the future. AlertSite is also a fast tool that you can use to monitor on-premise servers, internal applications, and even global applications. The data is available on a single UI in AlertSite, so there's no need to monitor and click on different applications or URLs. I also love that the tool is quite user-friendly, apart from being fast."
"I highly recommend AlertSite to other users."
"If there are any issues, it triggers an alert within 30 seconds. When it triggers the alert, we go ahead and check it immediately. The alert is triggered on a real-time basis."
"This solution has numerous advantages. It's extremely simple to configure. Either digital monitors or single-URL monitors are simple to configure and build."
"The data you are sending and fetching from that endpoint is very clean and understandable; anyone can understand it."
"Postman is one of the easiest tools; I have not seen anybody complaining because it's just one Google search away."
"The scalability is good."
"Postman is easy to use and enables us to test all possible API testing scenarios."
"Good at simulating the API code from a fictitious client application to check API behavior."
"I have enjoyed using parameters and setting parameters while powering directly."
"Overall rating: Ten out of ten."
"It is stable and does not lag."
 

Cons

"I would like the ability to get more data points with regard to some of the unique requirements that we have."
"What needs improvement in AlertSite is the documentation, particularly the lack of documentation. If there's a specific activity you want to do, you can't even find information on how to do it, so you have to contact the AlertSite support team to assist you, and only then would the issue be resolved. At the moment, it's not easy to find or get full documentation on how to deal with different issues. You always have to go back to AlertSite support and get help. The documentation for AlertSite could be improved and it's what I'd like to see in the next release of the tool because at the moment, the documentation isn't complete, so you'll have to contact support, but contacting support isn't an issue because the team responds to you quickly."
"Additionally, support from AlertSite is not at an enterprise level since it is not offered 24/7."
"I could use a few changes to the user interface."
"It is not compatible with all of the product platforms that we use."
"AlertSite sometimes triggers false alerts or fake alerts, which needs to be rectified. When we see an alert and go ahead and run certain tests on it, the test always passes. However, on the main screen, it shows up as critical. Therefore, the false alert needs to be fixed."
"One area that needs improvement in AlertSite is the slow UI. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. It takes time to load all the monitors, so if that could be sped up, that would be helpful. The AlertSite support team also needs improvement in terms of availability. Most of the agents in the team aren't available 24 x 7, so if there's something you need to discuss, you need to tell the support team ahead of time to schedule it. Multiple times, when a case comes up during weekends or whenever my team is doing an update, support needs improvement, availability-wise. I use AlertSite for synthetic monitoring, so whatever is available right now is okay, but if I want to request a new feature on a website, currently, the UI refreshes automatically. I would like to have the option on AlertSite to configure that manually. The UI auto-updates every few minutes, so if I can control that manually, that would be helpful."
"During the development phase, you will face issues, but once it goes to production, you won't face such issues."
"The request encryption could be one thing on which they can work a little bit. If we don't want to expose our production data but we still want to test our APIs on the production data, there should be a way to do that. It is not only with Postman. I think no tool in the market is doing that right now."
"The solution can be improved by providing detailed error logs including the line the error took place to make it easier to correct."
"I would like to see more integrations with other platforms."
"One of the primary challenges with Postman is handling authentication issues, especially relating to tokens and passwords."
"Integration of the solution towards Bitbucket, BitHub, and CI pipelines is difficult."
"I was not even aware that it was possible to automate tasks in Postman...Some features related to the automation of tasks need to be added to the solution."
"Testing API is pretty straightforward in Postman, but it falls short when testing web services. For example, when we test web services, there is a visual component that we can import in SoapUI but not in Postman."
 

Pricing and Cost Advice

"The cost is high."
"My company pays to use AlertSite, but I'm unsure of the exact costs because it depends on how many monitors you have."
"We purchased the license once and had the option of selecting the number of user licenses."
"This is an open source solution."
"Postman is a free service."
"The solution has a licensing fee which might be prohibitive."
"We do not pay any money for Postman."
"We are currently using the free version, but we have plans to buy a license."
"The solution is free for individuals, but for companies that use it across the organization, you have to pay per user."
"The solution's price is reasonable."
"We use the open-source version. They introduced a new licensing model where your company must subscribe to their services if you're using it for business purposes. However, I think they charge too much if you're only using the basic features. It limits what your organization can do if you're not a paying customer."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
19%
Computer Software Company
14%
Insurance Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Large Enterprise8
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise41
 

Questions from the Community

What is your experience regarding pricing and costs for AlertSite?
I would rate the pricing aspects of AlertSite as nine out of ten, indicating it is good or low-priced.
What needs improvement with AlertSite?
SmartBear, as a vendor, is focusing more on API management and testing rather than monitoring. AlertSite could benefit from more future-focused innovation, especially with competencies in generativ...
What is your primary use case for AlertSite?
I have been working with the AlertSite ( /products/alertsite-reviews ) product since 2019. Within our organization, specifically one service unit at one of the Big Four firms, this product has been...
How does Postman compare with Apache JMeter?
Postman lets you easily define variables, which then get updated automatically. This is a huge time-saver and makes processes very efficient. We can also export the test cases we create and share t...
What do you like most about Postman?
The product is easy to implement.
What is your experience regarding pricing and costs for Postman?
Postman is much cheaper than the other tools. I am not aware of the current pricing for Postman because that's taken care of by the client; we just pay and they simply create options. On a per-pers...
 

Overview

 

Sample Customers

JetBlue, Payless ShoeSource, Hilton Inc., StubHub, Symantec, Newegg, Sapient, AstraZeneca, Dell, Quest Diagnostics
PayPal, Shopify, Microsoft, Adobe, Atlassian, Twitter, BestBuy, Coursera
Find out what your peers are saying about AlertSite vs. Postman Enterprise and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.