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AlertSite vs Postman Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AlertSite
Ranking in API Monitoring Software
3rd
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
7
Ranking in other categories
Application Performance Monitoring (APM) and Observability (37th)
Postman Enterprise
Ranking in API Monitoring Software
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
API Management (9th), API Testing Tools (2nd)
 

Mindshare comparison

As of September 2025, in the API Monitoring Software category, the mindshare of AlertSite is 8.9%, up from 8.5% compared to the previous year. The mindshare of Postman Enterprise is 45.5%, up from 44.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Monitoring Software Market Share Distribution
ProductMarket Share (%)
Postman Enterprise45.5%
AlertSite8.9%
Other45.6%
API Monitoring Software
 

Featured Reviews

SandeepTarwe - PeerSpot reviewer
Alerting capabilities have enabled timely escalation and resolution of issues
In AlertSite, I was monitoring the kiosks and servers for JetBlue Airlines. The servers would trigger alerts if there were any outages or issues with any of the kiosks, servers, or the ticketing tool. I monitored these alerts and escalated them to the concerned team to rectify them at the earliest…
Anagha Mahadik - PeerSpot reviewer
Solution simplifies web service testing with impressive speed and accessibility
It is very easy for me to use and I highly prefer it compared to SoapUI and other products for performing its job. It is more handy and faster. It has impacted us very nicely. Postman is used for free by us. I'm not sure if there might be a paid version for multiple users. It is a very good product used for development. It is easy to install, as well as to learn, particularly for new users, even if they are not developers. I taught my business analyst to use it. I just showed them once, and it was easy for them to understand. For example, I gave them the URL and request format and asked them to test independently. They were able to use it on their own and do their testing as well. It was a good experience, especially for generally smart people, like those we usually hire in our company. It is pretty easy to explain, and learning it is not complex.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are custom reports available along with the inbuilt reports."
"The alerting capabilities were really helpful."
"I found multiple features in AlertSite that I like. One is data monitoring history, for example, a history of the blackouts and the data. Sometimes, there's a glitch in the application that AlertSite can capture, and the tool notifies you about that glitch. It also identifies issues that could happen in the future. AlertSite is also a fast tool that you can use to monitor on-premise servers, internal applications, and even global applications. The data is available on a single UI in AlertSite, so there's no need to monitor and click on different applications or URLs. I also love that the tool is quite user-friendly, apart from being fast."
"The alerting capabilities of AlertSite were really helpful."
"I highly recommend AlertSite to other users."
"The best feature of AlertSite is that it shows you a visual graph and also sends you notifications about errors, so you get immediate notifications about errors which means that your support team can start taking steps and more quickly make sure the site is up and that customer experience isn't interrupted in terms of using your system and your products. AlertSite is a very good tool. It's user-friendly, and you can see everything on the dashboard. Configuring it is also easy."
"This solution has numerous advantages. It's extremely simple to configure. Either digital monitors or single-URL monitors are simple to configure and build."
"If there are any issues, it triggers an alert within 30 seconds. When it triggers the alert, we go ahead and check it immediately. The alert is triggered on a real-time basis."
"This solution offers a free version."
"With Postman you can do automation. Automation has increased efficiency by more than 30% or 40%. Because the speed has increased, it's also possible for us to do in-sprint automation testing."
"In Postman, we have an option to directly import a call, make it a Postman collection, and execute it in a batch. This feature is very useful. It saves a lot of time. The manual effort is also reduced when we can just pick it in a Postman collection and then run and execute it to get the results."
"It is simple, easy to use and a good tool."
"It is a stable solution."
"Simple to use and you can easily store your projects."
"What is most valuable for me is that we can create and share collections between the team members."
"It is beneficial to have flexibility, especially with API chaining."
 

Cons

"AlertSite sometimes triggers false alerts or fake alerts, which needs to be rectified. When we see an alert and go ahead and run certain tests on it, the test always passes. However, on the main screen, it shows up as critical. Therefore, the false alert needs to be fixed."
"Additionally, support from AlertSite is not at an enterprise level since it is not offered 24/7."
"What needs improvement in AlertSite is the documentation, particularly the lack of documentation. If there's a specific activity you want to do, you can't even find information on how to do it, so you have to contact the AlertSite support team to assist you, and only then would the issue be resolved. At the moment, it's not easy to find or get full documentation on how to deal with different issues. You always have to go back to AlertSite support and get help. The documentation for AlertSite could be improved and it's what I'd like to see in the next release of the tool because at the moment, the documentation isn't complete, so you'll have to contact support, but contacting support isn't an issue because the team responds to you quickly."
"One area that needs improvement in AlertSite is the slow UI. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. It takes time to load all the monitors, so if that could be sped up, that would be helpful. The AlertSite support team also needs improvement in terms of availability. Most of the agents in the team aren't available 24 x 7, so if there's something you need to discuss, you need to tell the support team ahead of time to schedule it. Multiple times, when a case comes up during weekends or whenever my team is doing an update, support needs improvement, availability-wise. I use AlertSite for synthetic monitoring, so whatever is available right now is okay, but if I want to request a new feature on a website, currently, the UI refreshes automatically. I would like to have the option on AlertSite to configure that manually. The UI auto-updates every few minutes, so if I can control that manually, that would be helpful."
"I could use a few changes to the user interface."
"I would like the ability to get more data points with regard to some of the unique requirements that we have."
"It is not compatible with all of the product platforms that we use."
"UI testing needs to be added to the solution."
"The request encryption could be one thing on which they can work a little bit. If we don't want to expose our production data but we still want to test our APIs on the production data, there should be a way to do that. It is not only with Postman. I think no tool in the market is doing that right now."
"I was not even aware that it was possible to automate tasks in Postman...Some features related to the automation of tasks need to be added to the solution."
"Postman does not have a check-in balance. Essentially what I mean by that is if there is something that is already configured on a particular device, it just overrides it without checking whether you really want to override it or not."
"The reporting could be better. It should give you a detailed PDF report after you run a test."
"I would like to see improvements in the maintenance of the scripts and their collections. It is really painful that the user cannot drag and drop. It was also painful to create the standard suite of operations for the product. I am not sure if this is improved in the tool’s latest versions. The maintenance of the complex scenarios prompted us to use the solution only for unit testing. In the future, we may switch to the k6 framework."
"One thing which Postman needs to improve is the documentation. The documentation of Postman is not that great when compared to other tools."
"There needs to be more flexibility surrounding the testing of SOAP APIs."
 

Pricing and Cost Advice

"We purchased the license once and had the option of selecting the number of user licenses."
"My company pays to use AlertSite, but I'm unsure of the exact costs because it depends on how many monitors you have."
"The cost is high."
"The solution has a licensing fee which might be prohibitive."
"This is an open source solution."
"Postman is an open-source product. It is free to download from Google."
"We do not pay any money for Postman."
"We use the open-source version. They introduced a new licensing model where your company must subscribe to their services if you're using it for business purposes. However, I think they charge too much if you're only using the basic features. It limits what your organization can do if you're not a paying customer."
"The solution is free for individuals, but for companies that use it across the organization, you have to pay per user."
"The solution is open-source and free."
"We are currently using the free version, but we have plans to buy a license."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
21%
Computer Software Company
15%
Insurance Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Large Enterprise8
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise41
 

Questions from the Community

What is your experience regarding pricing and costs for AlertSite?
I would rate the pricing aspects of AlertSite as nine out of ten, indicating it is good or low-priced.
What needs improvement with AlertSite?
SmartBear, as a vendor, is focusing more on API management and testing rather than monitoring. AlertSite could benefit from more future-focused innovation, especially with competencies in generativ...
What is your primary use case for AlertSite?
I have been working with the AlertSite ( /products/alertsite-reviews ) product since 2019. Within our organization, specifically one service unit at one of the Big Four firms, this product has been...
How does Postman compare with Apache JMeter?
Postman lets you easily define variables, which then get updated automatically. This is a huge time-saver and makes processes very efficient. We can also export the test cases we create and share t...
What do you like most about Postman?
The product is easy to implement.
What is your experience regarding pricing and costs for Postman?
Postman is much cheaper than the other tools. I am not aware of the current pricing for Postman because that's taken care of by the client; we just pay and they simply create options. On a per-pers...
 

Overview

 

Sample Customers

JetBlue, Payless ShoeSource, Hilton Inc., StubHub, Symantec, Newegg, Sapient, AstraZeneca, Dell, Quest Diagnostics
PayPal, Shopify, Microsoft, Adobe, Atlassian, Twitter, BestBuy, Coursera
Find out what your peers are saying about AlertSite vs. Postman Enterprise and other solutions. Updated: July 2025.
867,021 professionals have used our research since 2012.