Cisco Secure Access vs Zscaler Internet Access comparison

Cisco and Zscaler are both solutions in the Secure Web Gateways (SWG) category. Cisco is ranked #9 with an average rating of 8.3, while Zscaler is ranked #3 with an average rating of 8.5. Cisco holds a 4.0% mindshare in WSG, compared to Zscaler’s 13.3% mindshare. Additionally, 100% of Cisco users are willing to recommend the solution, compared to 98% of Zscaler users who would recommend it.

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Executive Summary

We performed a comparison between Cisco Secure Access and Zscaler Internet Access based on real PeerSpot user reviews.

Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Cisco Secure Access vs. Zscaler Internet Access Report (Updated: December 2025).

Buyer's Guide

Cisco Secure Access vs. Zscaler Internet Access

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of January 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.4%, up from 1.9% compared to the previous year. The mindshare of Cisco Secure Access is 4.0%, up from 1.2% compared to the previous year. The mindshare of Zscaler Internet Access is 13.3%, down from 16.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Web Gateways (SWG) Market Share Distribution
Product	Market Share (%)
Zscaler Internet Access	13.3%
iboss	2.4%
Cisco Secure Access	4.0%
Other	80.3%

Secure Web Gateways (SWG)

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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Vasil Blagov

Manager, Network at Duracell International, Inc.

Easy management and security ensure reliable 24/7 connectivity

Zero Trust Network Access has helped my organization in securing standard applications because it's mandated to have it. It provides peace of mind knowing that we have that deployed in our network. Cisco Secure Access's ability to provide secure access via standard HTTP2, and optionally, QUIC protocol is good. It complies with the new standards. The impact of Cisco Secure Access on protecting my organization from phishing and ransomware threats has been good so far. We've been doing well with no threats.

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Mohan Janarthanan

Assosiate Vice President at Novac Technology Solutions

User access management and threat prevention are enhanced with user-friendly controls

The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"The console is cloud-based, which is something I really appreciate."

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."

"iboss is among the few products providing inline filtering where no application is needed on the device."

"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

More iboss pros

"The product is giving whatever you need from a customer point of view."

"The main feature of interest to me and the customers is DNS security and Integrated Secure Web Control (ISWC)."

"The integrated capabilities of Cisco Secure Access deliver significant ROI through reduced mean time to detect (MTTD) and mean time to respond (MTTR), with resource efficiency notably improved as fewer personnel are needed for triage and system management."

"The features of Cisco Secure Access that I most prefer are easy management or manageability, and overall security."

"The firewall section for IDP is the most used for remote sites. It fits better with all the data we're collecting from the protection site and the information that we provide to another customer."

"I rate the stability of Cisco Secure Access as ten out of ten."

"The most valuable feature of Cisco Secure Access is the level of security it provides."

"I find the zero trust approach helpful and beneficial in securing standard applications, which means you are accessing the applications directly instead of giving privilege to access the network itself."

More Cisco Secure Access pros

"For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

"The initial setup is very straightforward."

"The URL filtering has been the most valuable feature."

"The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users."

"The solution is stable."

"The most valuable features I found in Zscaler Internet Access are the restriction of users for a particular URL, the security feature related to stopping DDoS, and the VPN."

"We use ZIA for outbound internet connectivity. The internet traffic of on-prem users will be directed to the ZIA cloud for security checks and web filtering."

"Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users."

More Zscaler Internet Access pros

Cons

"To scale up, a new iboss Node Blade Chassis must be purchased."

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."

"Its pricing could be better."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

More iboss cons

"Cisco Secure Access can be improved with more integration; the more integrations, the better. There are always third-party products that you might have, such as Carbon Black."

"The main issue with pricing is that it is higher compared to other competitors, making it challenging to work with customers unless they specifically request Cisco."

"In my opinion, Cisco Secure Access could be improved by potentially incorporating features that other brands have been using. I"

"Throughout my experience with Cisco Secure Access, I have had some stability and reliability issues, including lagging when accessing the portal."

"The worst part was the migration from Umbrella to Cisco Secure Access; we experienced some difficulties during that process."

"There is a need for improved global coverage since the service relies on the cloud provider's data centers."

"However, the cost of Cisco's products and licensing is high, and mid-size or smaller businesses typically cannot afford Cisco Secure Access."

More Cisco Secure Access cons

"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."

"The solution's pricing is on the higher side. It would be better if it could be lower."

"Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers."

"In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution."

"The tool should improve the predefined dictionaries."

"We'd like to have more plugins and integration."

"One thing that they could improve is the ability to import rules from other platforms."

"I would like to see more training and video documentation."

More Zscaler Internet Access cons

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."

"It is expensive compared to one of its competitors."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."

"The pricing, setup costs, and licensing for Cisco Secure Access have been very competitive compared to other platforms. I believe that if Cisco continues to improve costs or offers something similar to a Cisco credit, it would attract more customers."

"For what you get, it's a fair price in comparison to other products."

"Zscaler is transparent about its pricing model."

"We have found the solution to be expensive."

"If we need any extra features, the price will increase."

"The pricing is fair based on its competitive market."

"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."

"Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."

"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."

"It is quite expensive. It does its job, but it is quite expensive for what we need."

More Zscaler Internet Access pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Manufacturing Company

11%

Computer Software Company

11%

Financial Services Firm

Construction Company

Computer Software Company

14%

Manufacturing Company

11%

Financial Services Firm

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	7
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	9
Large Enterprise	38

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

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What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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What is your experience regarding pricing and costs for Cisco Secure Access?

Cisco Secure Access regularly requires patches that need to be installed. During downtime or after hours, patches nee...

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What is your primary use case for Cisco Secure Access?

I use Cisco Secure Access for Secure Access Service Edge (SASE), which provides me with secure identity-based access ...

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What advice do you have for others considering Cisco Secure Access?

Multi-organization might be a feature on Cisco Secure Access, but my clients are private companies that haven't merge...

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Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...

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Which is better, Zscaler internet access or Netsckope CASB?

We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...

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What is your experience regarding pricing and costs for Zscaler Internet Access?

It is only for big companies currently and they only focus on that. That is one of the problems to get into the marke...

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Comparisons

Netskope vs iboss

Compared 14% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 11% of the time

Cisco Umbrella vs iboss

Compared 10% of the time

FortiSASE vs iboss

Compared 6% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs iboss

Compared 6% of the time

More iboss Competitors

Cisco Umbrella vs Cisco Secure Access

Compared 42% of the time

Netskope vs Cisco Secure Access

Compared 10% of the time

FortiSASE vs Cisco Secure Access

Compared 10% of the time

Prisma Access by Palo Alto Networks vs Cisco Secure Access

Compared 8% of the time

More Cisco Secure Access Competitors

Cisco Umbrella vs Zscaler Internet Access

Compared 21% of the time

Netskope vs Zscaler Internet Access

Compared 13% of the time

Prisma Access by Palo Alto Networks vs Zscaler Internet Access

Compared 12% of the time

Microsoft Defender for Cloud Apps vs Zscaler Internet Access

Compared 5% of the time

Skyhigh Security vs Zscaler Internet Access

Compared 1% of the time

More Zscaler Internet Access Competitors

Product Reports

Buyer's Guide

iboss

January 2026

Download iboss product report

Buyer's Guide

Cisco Secure Access

January 2026

Download Cisco Secure Access product report

Buyer's Guide

Zscaler Internet Access

December 2025

Download Zscaler Internet Access product report

Also Known As

iBoss Cloud Platform

No data available

ZIA

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Cisco Secure Access is a comprehensive Security Service Edge (SSE) solution (a key component of a SASE solution) that addresses the complexities of securing a hybrid enterprise. Cloud-delivered and grounded in zero trust, it delivers a unique blend of user simplicity and IT efficiency for frictionless, secure access to all applications—SaaS (with gen AI), private apps, and the internet—regardless of user location or device. Secure Access protects users, data, and devices against relentless, sophisticated, and constantly evolving threats including AI-driven attacks and identity breaches.

Provides all core SSE components (ZTNA, SWG, CASB, and FWaaS) plus extended capabilities.

Includes VPN-as-a-Service (VPNaaS), data loss prevention (DLP), AI Assistant, visibility/control/guardrails for generative AI use, digital experience monitoring (DEM), reserved IP, remote browser isolation (RBI), DNS-layer security, flexible security enforcement (in cloud or on-premises), policy verification, and more.
Protects users as they seamlessly access resources and apps with no extra steps needed, regardless of protocol, port, or level of customization
Simplifies IT operations through a single client, single dashboard, single license, and unified policies.
Lowers risk with least privilege, granular controls backed with unmatched threat intelligence of Cisco Talos.
Eases interoperability with other products from Cisco and third-party vendors with common administrative controls, data structures, and policy management.

Robust integrations

Integrates with Cisco Identity Intelligence to protect against the startling increase in identity-based attacks.
Integrates with many SAML Identity Providers (IDPs) such as AD, Azure AD, Okta, Ping, etc.
Integrates with Cisco offerings including SD-WAN, Splunk, XDR, Thousand Eyes, third party technologies such as Menlo RBI, Chrome Enterprise Browser, and AppOmni for SSPM.

Cisco

Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

Zscaler Internet Access Features

Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

Proxy (native SSL)
IPS and advanced protection
Cloud sandbox
DNS security
Cloud firewall
URL filtering
Bandwidth control
DNS filtering
Cloud DLP w/EDM and IDM
Cloud access security broker (CASB)
Cloud security posture management (CSPM)
CloudBrowser isolation
Cloud secure web gateway (SWG)
Zero trust network access (ZTNA)
Digital experience monitoring

Zscaler Internet Access Benefits

There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.

Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services.

Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.

Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

Reviews from Real Users

Below are some reviews and helpful feedback written by Zscaler Internet Access users.

A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

Zscaler

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group

Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group

Buyer's Guide

Cisco Secure Access vs. Zscaler Internet Access

December 2025

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