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Twingate vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Twingate
Ranking in Internet Security
11th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
1
Ranking in other categories
Network Access Control (NAC) (14th), Enterprise Infrastructure VPN (12th), ZTNA as a Service (15th), ZTNA (6th), Secure Access Service Edge (SASE) (13th)
Zscaler Internet Access
Ranking in Internet Security
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
56
Ranking in other categories
Secure Web Gateways (SWG) (4th)
 

Mindshare comparison

As of August 2025, in the Internet Security category, the mindshare of Twingate is 0.9%, up from 0.5% compared to the previous year. The mindshare of Zscaler Internet Access is 33.7%, down from 36.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Internet Security
 

Featured Reviews

Joey Benamy - PeerSpot reviewer
Helps reduce access-related support tickets, is quick to deploy, and streamlines onboarding
We were able to add Twingate into our infrastructure without having to change our infrastructure or how people work. We reaped the benefits of Twingate immediately because it replaced an alternative solution with a lot of overhead. Twingate helped reduce access-related support tickets by 80 percent. Twingate streamlines onboarding for our company, especially for the engineering team, by automating resource access through directory integrations. New employees generally require no manual configuration within Twingate, saving us significant time and effort. The resiliency is directly proportional to the level of control we exert over its components. We can manage Twingate connectors to support high availability, ensuring the system is as reliable as needed. This flexibility and control enhance Twingate's resiliency capabilities significantly.
AshwaniTyagi - PeerSpot reviewer
Offers good reliability and availability to users
Sometimes, cost is one component that customers complain about, especially if they compare it with some of its competitors. Zscaler's pricing seems to be a bit on the higher side. I think the pricing model is also something that the tool can probably look into to optimize or improve for the customer so that it can be a competitive tool commercially. The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I appreciate Twingate's developer-first approach, particularly its excellent developer tools for deployment and management."
"The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy."
"The initial setup is very straightforward."
"​After a proper implementation, the maintenance is very low.​"
"In terms of management and visibility, there is a single panel where you can configure the policies for your entire organisation worldwide."
"The solution's most valuable features are its reliability and availability, measured by the number of ports it offers."
"The cloud proxy and integration are some of the key features. Since there is cloud waste, we can quickly provision it and start working on the configuration. On top of that, they have added a few more features. They have integrated CASB, and file sandboxing is part of it."
"The product's initial setup phase is a bit easy, as one doesn't need high technical expertise."
"The most valuable feature is the ability to drop packets."
 

Cons

"Twingate's lack of native support for Windows Server is a significant limitation."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"I would like to see more training and video documentation."
"The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price."
"The interface for administration could be better. They should upgrade the management portal."
"Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"There are a few features that are not compatible with the Azure cloud."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
 

Pricing and Cost Advice

"Twingate's pricing is fair."
"The pricing for Zscaler Internet Access could be made cheaper."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"The price of Zscaler Internet Access should improve, it is expensive."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"We have found the solution to be expensive."
"Zscaler is an expensive solution, but it's worth the price. Their services are unmatched by competitors. Some may come with half the features that Zscaler can offer and be much cheaper. However, they do not have the global coverage that Zscaler has, and they will not provide the same low latencies and the same speeds that Zscaler can."
"Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Computer Software Company
12%
Financial Services Firm
8%
University
6%
Computer Software Company
16%
Manufacturing Company
12%
Financial Services Firm
9%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Twingate?
Twingate's lack of native support for Windows Server is a significant limitation. While it hasn't directly affected my company, I've encountered this issue when assisting others. Additionally, the ...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
 

Also Known As

No data available
ZIA
 

Overview

 

Sample Customers

Blend, Modern Health, Webflow, Liberis, Cerebral, Homebase, Bloomreach, Cameo, Hippo and Bitpanda
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Cisco, Zscaler, iboss and others in Internet Security. Updated: July 2025.
865,164 professionals have used our research since 2012.