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Quad9 vs Zscaler Internet Access comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Quad9
Ranking in Internet Security
6th
Average Rating
6.0
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
Managed DNS (4th)
Zscaler Internet Access
Ranking in Internet Security
2nd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
60
Ranking in other categories
Secure Web Gateways (SWG) (3rd)
 

Mindshare comparison

As of September 2026, in the Internet Security category, the mindshare of Quad9 is 4.7%, down from 5.5% compared to the previous year. The mindshare of Zscaler Internet Access is 27.2%, down from 32.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Internet Security Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access27.2%
Quad94.7%
Other68.1%
Internet Security
 

Featured Reviews

Louis Geoffroy - PeerSpot reviewer
President at IDEBUG
It's easy to use and set up, but I've faced performance problems
I have experience with Quad9 and most other filtering solutions. Quad9 was working well initially, but it started slowing, so I switched to OpenDNS. I recently checked Tom's Hardware, an IT review site, and read a review of seven DNS filters. Open DNS was ranked the fastest, and Quad9 was second. Google was on there too, but they said it didn't filter enough.
VikasTiwari - PeerSpot reviewer
Senior Network Engineer at Anthology
Cloud security has transformed remote access and now supports zero trust for all users
The best features Zscaler Internet Access offers are Secure Web Gateway, URL filtering, SSL inspections, and policy-based access control. I find myself relying on Secure Web Gateway, URL filtering, SSL inspection, and policy-based access control the most because these are the main and top-most features I use regularly. Zscaler Internet Access has all of these types of features for securing all internet access and web inspections, allowing me to control all traffic through these features. Zscaler Internet Access features include a Secure Web Gateway for URL filtering, file type control, and inline SSL inspections. The second feature is a cloud firewall with Layer 3 to Layer 7 filtering control and stateful inspections. No hardware inspection or hardware firewall is required. I can also perform segmentations by users, location, and application. There is a cloud CASB solution available as well. Additionally, there is an advanced threat protection feature with signature-based behavioral detections, inline IPS, and zero-day threat protections. The cloud sandboxing solution scans unknown files and provides machine learning-based verdicts to prevent zero-day malware delivery in my environment. There is also a DNS security feature that provides DNS tunneling detections, malicious domain controls, and faster threat containment at the DNS layer. The data protection feature includes inline DLP and CASB-style cloud app control, data sovereignty enforcement, and browser isolation, which executes risky sites in isolated cloud browsers and prevents endpoint compromises. Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users. It has resulted in a drop in security incidents related to web threats and improved visibility into user activity. An area for improvement includes fine-grained troubleshooting tools, better policy simulations, and optimizations around initial configuration complexity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Setting up Quad9 is straightforward if you know what you're doing, and it's easy to use overall."
"The most valuable feature of Quad9 is that it is a free solution."
"Zscaler Internet Access's best feature is the granular policy controls."
"From the top to bottom, Zscaler Internet Access is a great security product that protects my end users and remote users in the cloud."
"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go."
"The solution is scalable and stable."
"The solution offers a distributed organization to master and to control all of the endpoints."
"SSL inspection is a valuable feature."
"Zscaler Internet Access is very scalable, and requests for scalable solutions are met quickly."
"The security is excellent."
 

Cons

"It used to work fine for all the devices, but it started to slow and become non-responsive. I would have to reload the page two or three times before all the pages loaded. With OpenDNS, I only need to load the page once."
"Quad9 could improve by having more free features, such as custom DNS filtering."
"Zscaler Internet Access can improve by having more option for filtering policy which is currently only ip based (location policy)."
"Sometimes it's not easy to use during large deployments of workstations. It's a bottleneck from a network point of view."
"There are many functionalities in Zscaler Internet Access that need improvements, such as an advanced firewall and logging capabilities to track calls."
"The response time and engagement model for technical support could be improved to handle complex outages more efficiently."
"One thing that needs to be improved is their presence in China. I'm not sure if that's a Zscaler thing or if it's a problem with all vendors in this space, but it would be nice to have better coverage in China. This concern is a common one for vendors across the board when dealing with the Chinese market."
"I would really like to see the elimination of these confusing PAC files for how Zscaler Internet Access could be improved."
"They could provide more time for the onboarding the training of an IT person."
"It also needs better integration with other applications as well. There are some restrictions."
 

Pricing and Cost Advice

"The price of Quad9 is free."
"The pricing is fair based on its competitive market."
"Zscaler is transparent about its pricing model."
"It is a few pounds per user per month."
"The price is competitive. It's not cheap and it's not expensive."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"If we need any extra features, the price will increase."
"Our monthly fee is around R3000."
"We have found the solution to be expensive."
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Top Industries

By visitors reading reviews
Comms Service Provider
27%
Computer Software Company
8%
Hospitality Company
6%
Manufacturing Company
5%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise39
 

Questions from the Community

Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service that offers great redundancy and advanced security with built-in unmetered and ...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
What is your experience regarding pricing and costs for Zscaler Internet Access?
We have not purchased Zscaler Internet Access through the AWS Marketplace; the licensing process was handled separately by our financial and management team.
 

Also Known As

No data available
ZIA
 

Overview

 

Sample Customers

CISCO, Netlab, proofpoint
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Quad9 vs. Zscaler Internet Access and other solutions. Updated: September 2026.
913,422 professionals have used our research since 2012.