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Quad9 vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Quad9
Ranking in Internet Security
8th
Average Rating
6.0
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
Managed DNS (5th)
Zscaler Internet Access
Ranking in Internet Security
2nd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
59
Ranking in other categories
Secure Web Gateways (SWG) (3rd)
 

Mindshare comparison

As of April 2026, in the Internet Security category, the mindshare of Quad9 is 4.9%, down from 5.2% compared to the previous year. The mindshare of Zscaler Internet Access is 28.8%, down from 35.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Internet Security Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access28.8%
Quad94.9%
Other66.3%
Internet Security
 

Featured Reviews

Louis Geoffroy - PeerSpot reviewer
President at IDEBUG
It's easy to use and set up, but I've faced performance problems
I have experience with Quad9 and most other filtering solutions. Quad9 was working well initially, but it started slowing, so I switched to OpenDNS. I recently checked Tom's Hardware, an IT review site, and read a review of seven DNS filters. Open DNS was ranked the fastest, and Quad9 was second. Google was on there too, but they said it didn't filter enough.
Mohan Janarthanan - PeerSpot reviewer
Associate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Quad9 is that it is a free solution."
"Setting up Quad9 is straightforward if you know what you're doing, and it's easy to use overall."
"One on the main benefits is protection all time from anywhere."
"Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy."
"The ROI of the solution is excellent."
"Tech support is good."
"In summary, this is a good product and I completely recommend it."
"Zscaler is an expensive solution, but it's worth the price."
"Overall, it's a good solution; we had very few issues during implementation, technical support is quite helpful and responsive once you get a hold of them, it has private access and has a lot of features inbuilt including DLP and CASB, and the solution is scalable and stable."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
 

Cons

"Quad9 could improve by having more free features, such as custom DNS filtering."
"It used to work fine for all the devices, but it started to slow and become non-responsive. I would have to reload the page two or three times before all the pages loaded. With OpenDNS, I only need to load the page once."
"In terms of user experience, it could be better."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective."
"The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
"Every client decided to purchase professional services because deploying Zscaler Internet Access is too complex."
"In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
 

Pricing and Cost Advice

"The price of Quad9 is free."
"If we need any extra features, the price will increase."
"The pricing is fair based on its competitive market."
"It is quite expensive. It does its job, but it is quite expensive for what we need."
"The tool is moderately priced."
"It is costlier than other solutions."
"Price-wise, the tool is reasonable compared to the other products in the market but it is not a very low-priced tool. The solution does provide value for money."
"The price is competitive. It's not cheap and it's not expensive."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
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Top Industries

By visitors reading reviews
Comms Service Provider
25%
Computer Software Company
9%
Hospitality Company
7%
Government
5%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise10
Large Enterprise37
 

Questions from the Community

Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service that offers great redundancy and advanced security with built-in unmetered and ...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
What is your experience regarding pricing and costs for Zscaler Internet Access?
It is only for big companies currently and they only focus on that. That is one of the problems to get into the market. Of course, it is an expensive product.
 

Also Known As

No data available
ZIA
 

Overview

 

Sample Customers

CISCO, Netlab, proofpoint
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Quad9 vs. Zscaler Internet Access and other solutions. Updated: March 2026.
885,789 professionals have used our research since 2012.