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Quad9 vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Quad9
Ranking in Internet Security
7th
Average Rating
6.0
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
Managed DNS (4th)
Zscaler Internet Access
Ranking in Internet Security
2nd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
59
Ranking in other categories
Secure Web Gateways (SWG) (3rd)
 

Mindshare comparison

As of June 2026, in the Internet Security category, the mindshare of Quad9 is 5.1%, down from 5.7% compared to the previous year. The mindshare of Zscaler Internet Access is 26.8%, down from 34.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Internet Security Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access26.8%
Quad95.1%
Other68.1%
Internet Security
 

Featured Reviews

Benoit Tellier - PeerSpot reviewer
IT Telehealth Specialist at Clinical & Support Options
No maintenance required, free service, but more free features would help
We were using Quad9 to prevent our users from accidentally landing on suspicious websites There's no reporting, but we're hoping that our users have been able to avoid malicious websites. The most valuable feature of Quad9 is that it is a free solution. Quad9 could improve by having any…
Mohan Janarthanan - PeerSpot reviewer
Associate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Quad9 is that it is a free solution."
"Setting up Quad9 is straightforward if you know what you're doing, and it's easy to use overall."
"I like the granularity of the control of all the traffic, including SSL inspection. I also like the fact that the user interface is intuitive. The latencies with Zscaler are minimal compared to those of any other competitor. Other competitors do not really have the global scale that Zscaler has and cannot promise low latencies."
"All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote, so I have greater control site access and I minimize the number of compromises that we experience to almost none."
"Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere."
"Zscaler Internet Access is very scalable, and requests for scalable solutions are met quickly."
"The most valuable features I found in Zscaler Internet Access are the restriction of users for a particular URL, the security feature related to stopping DDoS, and the VPN."
"It securely transfers internet connectivity seamlessly, without any problems or issues."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"The solution’s customer service is good."
 

Cons

"Quad9 could improve by having more free features, such as custom DNS filtering."
"It used to work fine for all the devices, but it started to slow and become non-responsive. I would have to reload the page two or three times before all the pages loaded. With OpenDNS, I only need to load the page once."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
"The license is per user, and there's a minimum license per user per year. It's costly if you compare it to the traditional solutions like Symantec or Bluecoat."
"They could provide more time for the onboarding the training of an IT person."
"I believe, when you use Zscaler, you are not protected from all malware and malicious attacks, so you may need another tool just to cover these gaps."
"Sometimes, support isn't available."
"We'd like for them to include some sort of antivirus tool."
"Zscaler Internet Access could improve by adding a VPN feature."
"The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments."
 

Pricing and Cost Advice

"The price of Quad9 is free."
"It is a few pounds per user per month."
"The pricing for Zscaler Internet Access could be made cheaper."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
"If we need any extra features, the price will increase."
"Zscaler is transparent about its pricing model."
"The pricing is fair based on its competitive market."
"The price of Zscaler Internet Access should improve, it is expensive."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
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Top Industries

By visitors reading reviews
Comms Service Provider
25%
Computer Software Company
9%
Hospitality Company
6%
University
5%
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise38
 

Questions from the Community

Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service that offers great redundancy and advanced security with built-in unmetered and ...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
What is your experience regarding pricing and costs for Zscaler Internet Access?
It is only for big companies currently and they only focus on that. That is one of the problems to get into the market. Of course, it is an expensive product.
 

Also Known As

No data available
ZIA
 

Overview

 

Sample Customers

CISCO, Netlab, proofpoint
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Quad9 vs. Zscaler Internet Access and other solutions. Updated: June 2026.
899,052 professionals have used our research since 2012.