We performed a comparison between Quad9 and Zscaler Internet Access based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, TitanHQ and others in Internet Security."It is a good cloud-based solution for DNS security."
"Cisco Umbrella is such a solution and can be implemented very fast and easy. All that we must do is redirect the DNS registers in their routers, or the active directory service of the enterprise that are going to use in Umbrella services. If you buy the service now, in two hours you are protected by the service because it's very fast to put in service."
"The single-pane-of-glass management is really important. In today's era, administration costs and operational expenses will cost you a lot, and it reduces that as well. You don't need extra resources to manage all your parameter firewalls, looking at every single device to allow resources internal access. By just introducing the single-pane-of-glass management, it has lifted the burden off of management, especially the network management."
"We can have a full overview and a quick overview of all the DNS requests. For us, it's quite important."
"Cisco's technical support is pretty good. When a solution is available, they will find it. On a scale from one to ten with ten being the best, I'd rate Cisco's technical support at nine."
"Application performance has greatly improved and there are less operational issues. Productivity has been going up because we have less operational issues. Also, we have happy customers."
"There is much differentiation within the licensing so if anyone wants DNS security from the DNS security log, we are there already, and if anyone wants to go to a secure internet gateway, that is also available. We can get the integrated cloud DLP license keys. That is a good benefit with Cisco Umbrella. You can get a complete solution in a single licensing."
"It enables us to go granular in the customization of blocking some categories on the DNS."
"The most valuable feature of Quad9 is that it is a free solution."
"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in."
"The initial setup is very straightforward."
"I like the granularity of the control of all the traffic, including SSL inspection. I also like the fact that the user interface is intuitive. The latencies with Zscaler are minimal compared to those of any other competitor. Other competitors do not really have the global scale that Zscaler has and cannot promise low latencies."
"The solution is stable and reliable."
"The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users."
"The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy."
"The most valuable feature is the ability to drop packets."
"The most valuable features I found in Zscaler Internet Access are the restriction of users for a particular URL, the security feature related to stopping DDoS, and the VPN."
"The design of the screens could be improved. Sometimes you're trying to look for information, for what you think is critical that should be on that first screen of the dashboard so that you can quickly take screenshots to have people help out, but you have to hop between screens to find little pieces of evidence."
"The locks and management could be better. The product is fairly new, and it may take some time to get all the features up and running."
"The price could be better. The price is definitely a bit high, but we have to pay a premium for Cisco products."
"Network connectivity was a bit of a challenge at the beginning, but we were able to get the right help from Cisco."
"It could be more secure. It would be better if they provided a transferring proxy as an add-on and more integration."
"It had the ability to do a lot of app control. So, every single app that went through that portal was registered, but there is a general issue with the whole app control. As soon as you add a mobile phone to your network, all of the apps get registered through the system, and you can approve, reject, or just let them go through. When I looked at it, it was impossible to manage app control. There was just so much data. I didn't apply that service because I just didn't have the time to manage it. It would be good if there was a way to categorize applications."
"In my experience with Umbrella support, sometimes the response times take a bit more time than we would like... sometimes, if you go through email, it can take quite a while to get a response."
"Having ready-to-go templates with best practices is definitely something that would be an improvement. Deployment, from day one, is something that definitely needs to be improved for Cisco customers."
"Quad9 could improve by having more free features, such as custom DNS filtering."
"I would like to see more training and video documentation."
"We'd like to have more plugins and integration."
"Technical support could be better."
"The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments."
"One thing that they could improve is the ability to import rules from other platforms."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."
"What could be improved in Zscaler Internet Access is its price. It could be cheaper."
Quad9 is ranked 5th in Internet Security with 1 review while Zscaler Internet Access is ranked 2nd in Internet Security with 25 reviews. Quad9 is rated 7.0, while Zscaler Internet Access is rated 8.4. The top reviewer of Quad9 writes "No maintenance required, free service, but more free features would help". On the other hand, the top reviewer of Zscaler Internet Access writes " AI decision-making on quarantined documents reduces manual work". Quad9 is most compared with Cloudflare DNS, Google Cloud DNS, Neustar UltraDNS, Verisign Public DNS and Azure DNS, whereas Zscaler Internet Access is most compared with Netskope CASB, Microsoft Defender for Cloud Apps, Forcepoint Secure Web Gateway, Palo Alto Networks WildFire and Appgate SDP.
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