Zscaler Internet Access and Avast Business Hub compete in the cybersecurity solutions category. Zscaler holds an advantage in security capabilities with a more extensive feature set supporting enterprises, while Avast offers better pricing for smaller businesses.
Features: Zscaler Internet Access offers robust URL filtering, DLP, and advanced threat protection, excelling in secure web gateways and data loss prevention. Its extensive global network helps reduce latency. Avast Business Hub provides reliable antivirus protection, patch management, and a user-friendly interface. However, it lacks Zscaler's wide-ranging web security features.
Room for Improvement: Zscaler Internet Access can improve its DLP, enhance data center localization, and integration with third-party services. Simplifying reporting systems could also be beneficial. Avast Business Hub needs to enhance its security updates frequency and improve scanning precision to lower false positives. Centralized management features would be advantageous for larger organizations.
Ease of Deployment and Customer Service: Zscaler Internet Access is known for flexible deployment across cloud environments, although its technical support is inconsistent. Avast Business Hub is praised for its simple setup process but lacks Zscaler's deployment versatility. Both platforms provide good customer support but report scheduling challenges, particularly with Avast.
Pricing and ROI: Zscaler Internet Access is considered a premium service with higher costs, justified by comprehensive security features that offer a significant ROI by reducing infrastructure costs. Avast Business Hub offers a more affordable option with a free tier, appealing to small businesses, although it doesn't provide enterprise-grade security capabilities.
Simplified management has decreased dependency on our analysts and traditional on-premises security devices.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
I would rate customer support at nine out of ten as they have provided responsive and knowledgeable assistance.
Zscaler Internet Access customer service is really very good.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
With the pricing structure that they currently have, it is only for big customers.
Being cloud-native, Zscaler Internet Access scales very well and supports growing user numbers without the need for external hardware.
They require close to 200,000 megabits per second, and this bandwidth requirement has posed problems for both Zscaler and Netskope.
Zscaler Internet Access is stable and capable of building resilient architectures.
I have not faced any major outages or downtime with Zscaler Internet Access; it is stable in our environment.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
The segregation of AI and ML applications into a single cloud app control is very useful.
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Zscaler Internet Access is recognized as an expensive solution.
Of course, it is an expensive product.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users.
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
It automatically blocks access to known malicious websites and phishing or risky websites before users reach them, thereby reducing the number of security incidents we have to investigate.
| Product | Mindshare (%) |
|---|---|
| Zscaler Internet Access | 26.6% |
| Avast Business Hub | 1.5% |
| Other | 71.9% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 9 |
| Large Enterprise | 39 |
Avast Business Hub is designed for comprehensive endpoint protection across devices, providing robust security features like real-time protection and seamless integration with minimal impact on system resources.
Avast Business Hub offers endpoint protection to secure devices against viruses and malware threats. Users benefit from its ease of deployment, self-monitoring capabilities, and active real-time protection. The command center allows for clear reporting and integration with VPN services, while regular updates ensure strong defense. Users have highlighted areas for improvement, including network infrastructure overview, improved security, faster deployment, reduced false positives, and competitive pricing. Reporting clarity for non-technical audiences and improved segmentation for larger organizations are also desired, alongside better stability and lower bandwidth usage. The solution is effectively used to secure laptops, PCs, Macs, and Linux systems from internet threats and external devices, serving both B2B and B2C users.
What features make Avast Business Hub effective?Many industries rely on Avast Business Hub for its robust antivirus capabilities, especially in environments lacking Office 365. It is often deployed for endpoint protection in companies focused on safeguarding devices from internet threats and external components. Regular updates and strong defense capabilities make it a preferred antivirus for a wide range of clients.
Zscaler Internet Access provides internet security through cloud-native architecture, ensuring threat protection and traffic management without relying on traditional VPNs and firewalls.
It enhances security by offering features such as CASB and DLP. With its cloud-native proxy architecture, it facilitates seamless security with reduced latency and high availability. Organizations value the scalability and centralized policy management, integrating seamlessly with existing systems for remote work. It ensures secure traffic management by delivering advanced threat protection and support for applications through SSL inspection and sandboxing. Enhanced measures for DLP, better integration with tools like MFA, and optimized reporting are areas for growth.
What are the key features?Many industries leverage Zscaler Internet Access for securing internet traffic and safeguarding against threats like malware and DDoS attacks. It is integral as a secure web gateway to fulfill data loss prevention, bandwidth control, and filtering needs, allowing remote users robust access and protection globally. Companies employ it alongside existing tools for proper security and policy enforcement.
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