Zscaler Internet Access and Avast Business Hub both compete in the cybersecurity market, offering solutions tailored to different security needs. Zscaler Internet Access gains an edge with its extensive security features and comprehensive protection for remote users.
Features: Zscaler Internet Access offers a wide array of features including URL and application filtering, SSL inspection, and cloud-based threat protection. Its malware protection and advanced firewalling capabilities are particularly valued. Avast Business Hub focuses on endpoint protection and antivirus functionalities with a user-friendly setup, also providing malware protection and essential security with real-time updates.
Room for Improvement: Zscaler Internet Access could enhance its integration with third-party applications and improve reporting functionalities. Simplifying the implementation and expanding geographic coverage are noted areas. Avast Business Hub could advance in updating its security features more frequently and optimizing its performance to reduce system slowdown. Improvements in reporting and advanced monitoring capabilities would also be beneficial.
Ease of Deployment and Customer Service: Zscaler Internet Access supports deployment in hybrid, public, and private clouds, with user feedback indicating generally responsive support, though with varied quality. Occasional delays in support response have been reported. Avast Business Hub is appreciated for its straightforward deployment and prompt support. While support is praised, improvements in online documentation are suggested.
Pricing and ROI: Zscaler Internet Access is seen as costly but offers significant ROI by minimizing hardware expenses and combining multiple security solutions into one. Its subscription pricing is based on user count and includes comprehensive features. Avast Business Hub is more cost-effective, attracting budget-conscious users and those seeking basic endpoint security. It provides value through its free version and minimal additional licensing costs.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
I find customer support to be quite adequate
They require close to 200,000 megabits per second, and this bandwidth requirement has posed problems for both Zscaler and Netskope.
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Zscaler Internet Access is stable and capable of building resilient architectures.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Zscaler Internet Access is recognized as an expensive solution.
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
Its cloud-native proxy architecture ensures high availability and resilience, even in challenging regions like China.
The SSL inspection also offers added security, facilitating the exchange of critical data.
| Product | Market Share (%) |
|---|---|
| Zscaler Internet Access | 32.2% |
| Avast Business Hub | 0.8% |
| Other | 67.0% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 8 |
| Large Enterprise | 39 |
Built on the largest, most globally dispersed threat detection network in the world, Avast Business Endpoint Protection Solutions deliver superior, enterprise-grade protection that keeps small and medium businesses safe from today’s threats - and tomorrow’s.
Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.
Zscaler Internet Access Features
Zscaler Internet Access has many valuable key features. Some of the most useful ones include:
Zscaler Internet Access Benefits
There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Zscaler Internet Access users.
A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”
An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”
We monitor all Internet Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
