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Zoho Projects Reviews

Vendor: Zoho
4.1 out of 5
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What is Zoho Projects?

Zoho Projects is an online project management software that helps you run your business with ease. It stands as a comprehensive solution to your day-to-day problems in project management and adds value to your business by leaps and bounds.

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Zoho Projects is the #14 ranked solution in top Project Management Software. PeerSpot users give Zoho Projects an average rating of 8.2 out of 10. Zoho Projects is most commonly compared to Jira: Zoho Projects vs Jira.
Buyer's Guide
Zoho Projects
December 2025
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Zoho Projects mindshare

As of December 2025, the mindshare of Zoho Projects in the Project Management Software category stands at 1.1%, down from 1.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Project Management Software Market Share Distribution
ProductMarket Share (%)
Zoho Projects1.1%
monday.com5.5%
Jira5.1%
Other88.3%
Project Management Software

PeerResearch reports based on Zoho Projects reviews

TypeTitleDate
CategoryProject Management SoftwareDec 29, 2025Download
ProductReviews, tips, and advice from real usersDec 29, 2025Download
ComparisonZoho Projects vs JiraDec 29, 2025Download
ComparisonZoho Projects vs monday.comDec 29, 2025Download
ComparisonZoho Projects vs Microsoft ProjectDec 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
Jira4.15.1%91%276 interviewsAdd to research
monday.com4.75.5%98%227 interviewsAdd to research
 
 
Key learnings from peers
Last updated Nov 30, 2025

Valuable Features

Zoho Projects offers integration across tools, enhancing CRM, automation, and finance processes. Users highlight its scalability, task management, and customization. Features like Gantt charts, timelines, blueprints, and timesheets are praised for boosting productivity. The platform supports seamless third-party connections via APIs and provides valuable audit logs, reports, and documentation tools. Automation, voice solution integration, and affordability are also noted as major strengths in optimizing workflows.
  • "Metrics and data points demonstrate project efficiency gains through Zoho Projects' task management features."
  • "I would rate the overall solution ten out of ten."
  • "Customer service and support are excellent."

Room for Improvement

Zoho Projects requires enhancements in user interface simplicity, mobile app functionality, integration with external tools, and real-time collaboration. The addition of AI-driven analytics, improved customization for workflows, and advanced security features is suggested. Users also propose better template management, time tracking improvements, and the inclusion of a customer portal. Integration and customization limitations cause issues, and technical support improvements are necessary. More training and adaptability in integration with Zoho Docs would be beneficial.
  • "The overall rating for the tech support and customer service team is four out of ten."
  • "At the portfolio management level, Zoho Projects has some issues. Managing multiple projects in the project presents challenges."
  • "The price of Zoho Projects has increased significantly over time. Initially, it was an affordable option for early adopters, but the price has risen four to five times."

ROI

The organization experienced a 50% profit increase through Zoho Projects. Productivity gains and enhanced project visibility offered significant return on investment. It enabled project tracking, productivity monitoring, and effective delivery. Time savings were achieved, though major monetary savings were limited. Processes improved through streamlining with SOPs and Zoho Projects integration. Return on investment and cost-effectiveness were realized.

Pricing

Enterprise buyers evaluating Zoho Projects find it cost-effective compared to competitors like Salesforce. Pricing varies by region, with the complete version cheaper than alternatives. The enterprise license is $35 per user annually or INR 630 per month in India. Buyers value the bundled applications in Zoho One, offering extensive features at a competitive price. Despite some price increases, many still view it as inexpensive, especially when contrasted with Google and Microsoft services.
  • "The solution is not very expensive."
  • "Zoho Projects' costs are yearly and affordable."
  • "The product is fairly priced."

Popular Use Cases

Zoho Projects is employed for task allocation, project management, and tracking in various sectors. Teams use it for managing project timelines, milestones, and sales processes. Integration capabilities enhance CRM functions and allow seamless tracking of time and project status. Users utilize features like Gantt charts for visualizing progress, automate task closures, and set reminders. It supports internal and external team coordination, enabling efficient workflow management and communication. It is favored for bug and defect management.

Service and Support

Users report mixed experiences with Zoho Projects' support. Some mention delays and poor phone assistance, while others praise fast email responses and good chat support. Many appreciate the involvement of local vendors and find the customer service commendable, though language improvements are suggested. There are differing ratings, ranging from six and a half to nine out of ten, with positive mentions of responsiveness, dedicated account handling, and timely resolutions within 24 to 48 hours.

Deployment

Most users found Zoho Projects's initial setup to be simple and straightforward, especially for those with technical backgrounds or project management experience. The process is facilitated by its cloud-based infrastructure, allowing quick deployment. Some experienced initial difficulties, particularly those unfamiliar with project management systems. Customization needs can complicate setup. The process entails visiting Zoho’s site, providing details, and configuring if necessary. Customizations may extend setup time, but basic initialization remains quick.

Scalability

Organizations find Zoho Projects highly scalable, perfect for small to medium projects. Users rate it between eight and ten, citing its capability to smoothly accommodate varying numbers of users and projects. It functions smoothly with teams from about six to over fifty, enabling companies to manage multiple projects efficiently. Scalability is praised for flexibility in deployment across different company sizes, though some see room for slight improvements for additional features in the future.

Stability

Users consistently praise Zoho Projects for its high stability, often rating it nine out of ten. They cite minimal bugs and no crashes, valuing its reliability. Some note past issues but recognize significant improvements over recent years. Occasional latency and glitches are mentioned, particularly when changes fail to reflect or with data center proximity. Users appreciate the proactive communication about potential downtimes, enhancing their trust.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Zoho Projects Buyer's Guide for additional reliable information.

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Zoho Projects customers

Intel, Jaguar, PWC, Yatra, Yale, Timex

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Zoho Projects Reviews Summary
Author infoRatingReview Summary
Associate Director at Scimax Global LLC4.0I use Zoho Projects for project coordination, especially bug management. It adapts quickly and integrates well with Zoho Docs. Improvements could include better version control and instructional resources. I've saved time but not much money. It streamlines processes effectively.
Functional Consultant at a non-tech company with 51-200 employees3.5I've used Zoho Projects for three years and found its task management, integrations, and Gantt charts helpful for project efficiency, though more agile features would improve it; setup was easy, but support quality could be better.
Engineer information management services at SCTIMST5.0I use Zoho Projects for routine project management and collaboration with colleagues. It's user-friendly and aligns with the 'Make in India' policy, but has challenges with portfolio management. I previously used Google Cloud Platform and now prefer Zoho products.
Technical presales engineer at Avetium Consult Ltd3.0Zoho Projects enables project creation and team collaboration, offering automation features and integration capabilities. While it's easy to use and affordable, improvements are needed in integration and automation. Despite some challenges, the return on investment has been positive.
Customer Success Manager at SME Advantage Ltd4.5I manage projects using Zoho Projects, which excels in its integration with other Zoho applications and customization options, particularly time tracking. Despite its intuitiveness, more third-party integrations, enhanced support, and advanced reporting tools could further improve the experience.
Managing Director at ALPHA LABS TECH PVT LTD4.0We use Zoho Projects to manage IT services projects, valuing its timesheets and attachment features for task monitoring. However, its integration and customization need improvement compared to other tools, as it lacks some necessary features for our needs.
Certified Consultant/self employed at FAIRCHANCE FOR CRM4.5I utilize Zoho Projects for comprehensive needs, covering tasks like timesheets and project management.
Senior PPM consultant at CAPPMPL4.0As Zoho partners, we implement Zoho Projects tailored to client needs, valuing its automation and integration capabilities. However, there's room for improvement in its reporting features, needing enhanced basic reports and better integration with Zoho Analytics.