The best features ThousandEyes offers are network path visualization, deep end-to-end full-stack visibility, and intuitive dashboards. All of these features allow us to formulate a comprehensive view of network performance and how our applications are meeting and exceeding performance thresholds based on SaaS performance, network path visibility, and other attributes. The intuitive dashboards really allow us to aggregate metrics, so when I think of network visibility, it's really around MELT data: metrics, events, logs, and traces. As part of our full-stack observability protocols and apparatus, we're able to track all of those types of event data and data points onto our dashboards. The dashboards are fully customizable, so we're able to actually, during our path visualization process, navigate the dashboards accordingly for our enterprise-wide deployments and access the dashboards according to roles. ThousandEyes has provided my organization with invaluable network visibility and insights and incredible ease of use. There is a very narrow learning curve for new users in how to leverage the extensive features that ThousandEyes provides. ThousandEyes has become critical for swift network troubleshooting as well, so anytime that there's potential issues with applications or we want to be proactive in resolving potential issues before they arise, ThousandEyes is really the platform that we're leveraging for WAN monitoring, Wi-Fi, latency, packet loss, etc. ThousandEyes has become a very powerful tool in our toolkit. ThousandEyes has saved my team on a week-to-week basis about 7 to 9% of our time spent on troubleshooting network and application visibility, availability, and performance. We are able to now allocate that time saved to other mission-critical activities and projects across the organization. ThousandEyes has become a really invaluable tool for not just identifying network issues, but also taking proactive steps in resolving those network issues. It's really been a huge relief in terms of not just time savings, but then also frustration and ease of troubleshooting tool to free up our DevSecOps engineers to more mission-critical activities.
