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Splunk Cloud Platform Reviews

Vendor: Splunk
4.1 out of 5
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What is Splunk Cloud Platform?

Splunk Cloud Platform is widely used for log management, security monitoring, application performance monitoring, troubleshooting, data aggregation, and IT operations. It centralizes logs from numerous sources, enabling detailed analysis, incident detection, and effective dashboard creation.

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Splunk Cloud Platform is the #2 ranked solution in top IT Alerting and Incident Management solutions and #3 ranked solution in top Data Visualization solutions. PeerSpot users give Splunk Cloud Platform an average rating of 8.2 out of 10. Splunk Cloud Platform is most commonly compared to Apache Superset: Splunk Cloud Platform vs Apache Superset. Splunk Cloud Platform is popular among the large enterprise segment, accounting for 61% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 31% of all views.
Buyer's Guide
Splunk Cloud Platform
August 2025
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Splunk Cloud Platform mindshare

Product category:
Data Visualization
As of September 2025, the mindshare of Splunk Cloud Platform in the Data Visualization category stands at 1.1%, up from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Data Visualization Market Share Distribution
ProductMarket Share (%)
Splunk Cloud Platform1.1%
Tableau Enterprise20.6%
Apache Superset9.3%
Other69.0%
Data Visualization

PeerResearch reports based on Splunk Cloud Platform reviews

TypeTitleDate
CategoryData VisualizationSep 14, 2025Download
ProductReviews, tips, and advice from real usersSep 14, 2025Download
ComparisonSplunk Cloud Platform vs Tableau EnterpriseSep 14, 2025Download
ComparisonSplunk Cloud Platform vs Apache SupersetSep 14, 2025Download
ComparisonSplunk Cloud Platform vs Qlik SenseSep 14, 2025Download
Suggested products
TitleRatingMindshareRecommending
Apache Superset4.19.3%100%12 interviewsAdd to research
Splunk ITSI (IT Service Intelligence)4.1N/A97%51 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Splunk Cloud Platform's most valuable features include powerful log aggregation, dashboarding, and reporting capabilities. Users appreciate its search functionality, enabling rapid data retrieval and issue identification across extensive infrastructures. It integrates smoothly with various cloud environments like AWS and Azure, offering end-to-end visibility. Automation in alerts and monitoring reduces mean resolution time. The cloud-based management simplifies infrastructure oversight, providing flexibility, scalability, and improved business resilience.
  • "The real-time search capability of this product enhances operational decision-making, and it's very convincing."
  • "The most valuable feature of Splunk Cloud Platform is its robustness and ability to ingest logs."
  • "The most valuable feature of Splunk Cloud Platform is its robustness and ability to ingest logs."

Room for Improvement

Splunk Cloud Platform requires cost optimization and improved integration capabilities. Users experience challenges with performance, support response time, and difficulty customizing dashboards. The documentation is often insufficient and the interface is not user-friendly, especially for beginners. The limitations in configuration access and the reliance on support for changes frustrate users. Real-time data processing and security enhancement are suggested. There is a need for enhanced AI features and more effective learning resources for better usability.
  • "The disadvantage of Splunk Cloud Platform is that its integration process should be improved."
  • "The return on investment with Splunk Cloud Platform has been poor. There is a significant possibility we will be replacing it in the next quarter or two."
  • "Extracting meaningful insights beyond essential log data proves challenging due to the product's reliance on manual processes."

ROI

Users experience ROI through faster decision-making and increased operational efficiency. Splunk Cloud Platform provides visibility into systems, reducing stress and time to resolve issues. It aids in streamlined monitoring, delivering value without managing infrastructure. Some see efficient cost management and notable savings after transitioning from on-premises to cloud. Enhanced observability improves real-time response capabilities. While some face high costs, they receive significant functionality, resulting in time efficiencies and improved performance.

Pricing

The pricing for Splunk Cloud Platform is considered high, with costs largely based on data ingestion volume. Many enterprise users find it offers significant value, though its expense can be prohibitive, especially for smaller organizations. Licensing is typically annual, with additional costs for premium features. Some prefer the SVC-based model, citing potential savings despite the risk of unpredictable costs. Overall, the platform is pricier compared to competitors but delivers extensive features.
  • "I would rate the cost an eight out of ten, with ten being the most costly."
  • "We were involved in the renewal process, and our organization does reviews of all our partnerships that we have every two to three years to ensure they are meeting our needs, there isn't a better solution out there, and we won't save money by going somewhere else."
  • "Splunk Cloud Platform is an expensive solution."

Popular Use Cases

Splunk Cloud Platform serves as a centralized log aggregator, primarily used for IT security, cybersecurity intelligence, log management, and performance monitoring. Companies use it to consolidate logs from on-premises environments for security investigations, application monitoring, and troubleshooting. It supports data correlation and visualization with dashboards, alerts, and reports, improving insights into network and application activity, while enhancing security compliance and operational efficiency.

Service and Support

Customers express mixed experiences with Splunk Cloud Platform's customer service and support. Premium customers report responsive support, while others face slow responses. Some note the need for issue escalation and lack of proactive assistance. Many appreciate knowledgeable staff but desire improved communication and speed. Support ratings vary from three to nine out of ten, with many expressing satisfaction but also frustration over occasional inefficient processes and frequent team changes.

Deployment

Initial setup of Splunk Cloud Platform is generally straightforward and easy, with deployment speed depending on log sources and environment size. Some organizations found the process complex, requiring weeks or months, especially for large-scale or on-premises migrations. Professional services and internal expertise often assisted. The setup sometimes involved access control, data ingestion, and architectural discussions. Organizations experienced challenges with learning curves and required maintenance post-deployment, but many successfully completed the task with Splunk's support.

Scalability

Splunk Cloud Platform is praised for its scalability, allowing easy adaptation to user needs. It scales effectively, handling data growth with added resources, but cost concerns exist. Users note it's scalable, handling extensive data ingestion. Despite some licensing-related challenges, many find it adaptable. Scalability ratings range from 8 to 10 out of 10. Users appreciate its expandability in various environments, though some mention resource constraints slowing certain operations.

Stability

Splunk Cloud Platform is praised for its stability and reliability. Users report minimal downtime and high availability. Instances of outages or minor performance issues are infrequent and quickly addressed. Some mention minor capacity needs or custom challenges, but those are typically resolved efficiently. Users rate stability positively, often citing percentages around 99.5% to 99.9%. Continuous improvements and quick issue resolutions are highlighted as strengths, making users confident in its performance.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Splunk Cloud Platform Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business10
Midsize Enterprise6
Large Enterprise41
By reviewers
By visitors reading reviews
Company SizeCount
Small Business62
Midsize Enterprise49
Large Enterprise171
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
31%
Financial Services Firm
10%
Manufacturing Company
5%
Retailer
5%
Pharma/Biotech Company
5%
Comms Service Provider
4%
University
4%
Performing Arts
4%
Hospitality Company
3%
Real Estate/Law Firm
3%
Insurance Company
2%
Government
2%
Educational Organization
2%
Healthcare Company
2%
Recreational Facilities/Services Company
2%
Media Company
2%
Wholesaler/Distributor
1%
Non Profit
1%
Renewables & Environment Company
1%
Energy/Utilities Company
1%
Transportation Company
1%
Logistics Company
1%
Construction Company
1%
Engineering Company
1%
Consumer Goods Company
1%
Legal Firm
1%
Marketing Services Firm
1%

Compare Splunk Cloud Platform with alternative products

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Learn more about Splunk Cloud Platform

Companies across various industries leverage Splunk Cloud Platform for cybersecurity, compliance, user activity monitoring, and alerts. It helps in managing cloud environments, optimizing data storage costs, and enhancing customer insights with effective data visualization. The platform's robust capabilities include customizable reporting, flexible log sending, powerful search features, and seamless integration with other systems. Users monitor multiple environments and platforms effortlessly with the cloud infrastructure maintained by Splunk. Despite its advantages, users find the pricing steep, support ineffective, and encounter performance issues with large data volumes. Integration challenges, limited training resources, and insufficient documentation also pose concerns.

What are the most important features of Splunk Cloud Platform?
  • Customizable Reporting and Dashboards: Design personalized reports and visual dashboards.
  • Quick Setup: Rapid deployment and setup process.
  • Flexible Log Sending: Send logs seamlessly from multiple sources.
  • Powerful Search Capabilities: Conduct detailed log event searches efficiently.
  • Easy Integration: Integrates easily with other systems.
  • End-to-End Visibility: Complete monitoring of the IT infrastructure.
  • Automated Monitoring: Real-time automated oversight.
  • Federated Search: Search across multiple data sources.
  • User-Friendly Interface: Intuitive and accessible design.
What benefits can users expect from Splunk Cloud Platform?
  • Business Resilience: Improved continuity and reduced downtime.
  • Enhanced Cybersecurity: Advanced security features and compliance.
  • Performance Improvement: Better system performance and faster issue resolution.
  • Cost Optimization: Efficient data storage and cost management.
  • Customer Insights: Enhanced analytics for better understanding of customer behavior.

Splunk Cloud Platform is implemented across industries including finance, healthcare, retail, and technology. Organizations use it to enhance cybersecurity measures, meet compliance requirements, monitor user activities, and issue automated alerts. In finance, it assists in fraud detection and compliance. In healthcare, it ensures data security and regulatory adherence. Retailers use it for customer behavior analysis and performance monitoring, while technology companies benefit from its troubleshooting and log management capabilities. Despite its powerful features, companies face challenges with pricing, support, and integration that require consideration during implementation.

Splunk Cloud Platform customers

Mindtouch

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Product Categories

Product Categories
Data Visualization
IT Alerting and Incident Management

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Splunk Cloud Platform Reviews Summary
Author infoRatingReview Summary
Sr Manager at Continued2.5I use the Splunk Cloud Platform mainly for security monitoring in our large tech company. While robust in log ingestion, it struggles with cybersecurity, lacks seamless integrations, and requires significant manual effort, leading to poor ROI and potential replacement.
Business General Manager at Mutex Systems4.5I've been using Splunk Cloud Platform for about 2 years, appreciating its AI-driven SIEM capabilities and real-time search that enhance decision-making. Despite challenging integration processes and high costs, it remains valuable for data-driven applications.
Security Engineer at White Lodging5.0We use the Splunk Cloud Platform on Microsoft Azure for phishing correlations and threat reporting. Its SPL feature is invaluable, though deployment could be quicker. We switched from Trustwave for better usability, customization, and faster observability, achieving significant ROI.
IT Lead at a manufacturing company with 201-500 employees5.0Our Splunk Cloud Platform centralizes logs for various insights like asset cycles and data usage, making dashboards and alerts customizable and time-saving. Enhancing AI features could simplify log retrieval without regex, improving accessibility for non-technical users.
Senior System Engineer at a computer software company with 5,001-10,000 employees4.5We transitioned to Splunk Cloud for easier integration with cloud resources and better security log management. We've experienced cost savings and ROI due to reduced hardware maintenance. Communication on updates needs improvement, but overall, the platform enhances our operations.
Module Lead at ValueLabs4.0I utilize Splunk Cloud Platform for integrating and monitoring infrastructure through Splunk ITSI and security via Splunk SIEM. While it effectively manages alerts and notifications, the observability function lacks integrations, needing improvement compared to other Splunk offerings.
Cyber Security Detection Engineering Associate & Director at a healthcare company with 10,001+ employees4.0We use Splunk Cloud Platform on AWS for centralized logging and monitoring of multiple cloud environments. It excels in event correlation and visibility, reducing time to detect and resolve issues, despite needing better integrations. It's user-friendly and boosts business resilience.
System engineer at Agile Cloud Ltd5.0We use Splunk Cloud Platform for ingesting data from on-prem environments, appreciating its user-friendly interface and seamless integration capabilities. However, long-term storage options are limited compared to Splunk Enterprise Security, which only supports AWS S3 Buckets and GCP.