

BigPanda and Splunk Cloud Platform compete in IT operations and data analytics. Splunk Cloud Platform appears to have an advantage with its robust analytics capabilities, offering more comprehensive value.
Features: BigPanda offers automated incident response and correlation, reducing downtime and improving operational efficiency. It excels in alert deduplication and easy integration with tools like JIRA and Slack. Its user-friendly interface and customizable dashboards enhance usability. Splunk Cloud Platform features a powerful analytics engine, real-time monitoring, and extensive integration options. It stands out with its log aggregation, search capabilities, and dashboarding, providing significant value in data analysis and monitoring.
Room for Improvement: BigPanda could enhance its AI/ML capabilities for better anomaly detection and improve integration with more diverse monitoring tools. A broader set of pre-built integrations could increase its flexibility. More advanced reporting features could increase its user appeal. Splunk Cloud Platform could enhance user experience by simplifying its setup process. Improving resource requirements could ensure faster deployment. Further optimizing cost for smaller businesses could widen its accessibility.
Ease of Deployment and Customer Service: BigPanda offers straightforward deployment integrated smoothly with existing tech stacks, backed by responsive customer service. Splunk Cloud Platform is more complex to deploy, due to its analytics features requiring more setup time, but provides comprehensive support resources, ensuring users can maximize its capabilities.
Pricing and ROI: BigPanda provides an economical entry point with quick ROI through operational efficiency. Its focus on budget-friendly solutions contrasts with Splunk Cloud Platform's higher initial investment, justified by its extensive analytics benefits and valuable data insights. Splunk's higher cost is balanced by the comprehensive abilities of its analytics engine, appealing to businesses prioritizing advanced data capabilities.
BigPanda offers significant time-saving, cost-saving, and resource-saving benefits.
BigPanda saves time with its advanced features and manages large environments while requiring fewer resources compared to our previous tool, Netcool.
Splunk Cloud Platform has impacted operational costs; it's a bit expensive, but it provides value for money.
If BigPanda can consistently provide such competent contacts, I would rate the support ten out of ten, otherwise, it is an eight out of ten.
Companies like CoreLogix, which is a log platform, achieve ten out of ten due to their responsiveness.
For technical support, we have only had to address password resets and alert mismatching.
Premium support is costly and may not always provide a satisfactory experience.
It handles large volumes of alerts without limitations.
We manage a large environment with over 50,000 servers and various monitoring tools like Dynatrace, New Relic, Splunk, Nagios, and Datadog.
I rate the scalability of BigPanda at eight.
BigPanda is now stable.
I would rate the availability of BigPanda at nine because it's almost 99.99% available.
However, when handling critical traffic, the BigPanda site can slow down, which we manage with a load balancer.
A 'deep dive' analysis feature would be appreciated to give detailed insights such as CPU usage and disk space analysis.
It would be beneficial if BigPanda leveraged AI to solve critical issues related to editing and sending alerts based on enrichment mapping files.
If BigPanda could integrate AI, it would enhance the platform significantly by offering chatbot functionality within the BigPanda UI.
Splunk Cloud Platform needs improvement in its security offerings, specifically in cybersecurity.
Integration is a bit difficult due to the coding required for the integrations.
The pricing for BigPanda is reasonable compared to other event management tools, given its advantages.
Splunk Cloud is considered too expensive, with its two product offerings both being costly.
If I were to rate the price for the product from 1 to 10, I would rate it nine.
Its automation has significantly improved incident response times, reducing the process to within one minute.
It can correlate multiple issues within a single device, create a single incident, and thus reduce noise and provide faster resolution.
BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality.
The most valuable feature of Splunk Cloud Platform is its robustness and ability to ingest logs.
The real-time search capability of this product enhances operational decision-making.
| Product | Market Share (%) |
|---|---|
| Splunk Cloud Platform | 1.5% |
| BigPanda | 3.2% |
| Other | 95.3% |

| Company Size | Count |
|---|---|
| Small Business | 6 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 6 |
| Large Enterprise | 42 |
BigPanda Autonomous Operations platform is a cutting-edge solution that helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations.
BigPanda’s Autonomous Operations platform increases the ease with which IT administrators are able to both manage their systems and respond to issues that arise. It combines machine learning and automation, which not only provide administrators with reliable suggestions concerning future issues that may arise, but also allows for certain tasks to be assigned to the system itself. These allow organizations to save both time and resources that can be dedicated to more critical tasks.
BigPanda’s Autonomous Operations platform possesses a simplified and unified user interface, enabling users to manage the solution from one place. The UI allows users to view and manage all of the information and controls that IT teams need to be able to easily access, providing a level of visibility that ensures users will be able to view all of their system’s most up-to-date and critical information at any time that they wish.
Benefits of BigPanda Autonomous Operations Platform
Some the benefits of using BigPanda’s Autonomous Operations platform include:
Reviews from Real Users
BigPanda’s Autonomous Operations platform stands out among its competitors for a number of reasons. Two major ones are its centralized user interface and its ability to easily integrate with other security solutions. The centralized UI gives users the ability to clearly see all their alert data in a single location without having to search for it. Its easy integration allows administrators to augment their IT security capabilities when they find it necessary to do so.
PeerSpot user Larry C., the principal engineer in charge of site operations for a tech vendor, notes this benefit when he writes, "Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."
Another PeerSpot user, who is an independent entrepreneur in the IT environment at a tech services company, notes the flexibility of this platform when they write “BigPanda integrates well with other solutions, such as WatchGuard.”
Splunk Cloud Platform enhances operational efficiency with streamlined log management and real-time data analysis, offering customizable dashboards, seamless system integration, and a user-friendly interface that simplifies infrastructure management.
Splunk Cloud Platform stands out for its robust indexing and powerful search capabilities, delivering end-to-end visibility across environments. AI-driven security measures enhance cybersecurity intelligence, while its flexible log management reduces resolution times. The platform integrates effortlessly with diverse systems, supporting centralized log management, security monitoring, and application performance analysis. Users leverage its comprehensive analytics for troubleshooting, alerting, and visualization, optimizing costs and ensuring compliance with unified data sources.
What are the key features of Splunk Cloud Platform?In many industries, Splunk Cloud Platform is implemented primarily for unified log management, cybersecurity initiatives, and application performance monitoring. Businesses utilize it to streamline IT operations, integrate data sources, and leverage insights for troubleshooting and strategic decision-making, ensuring compliance and optimized resource use.
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