We performed a comparison between BigPanda and Splunk Cloud Platform based on real PeerSpot user reviews.
Find out in this report how the two IT Alerting and Incident Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The program is very stable."
"The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."
"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture."
"The main thing that we like about BigPanda is the user interface."
"Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."
"The best of a bad lot was the error message deduping."
"Not having to manage Splunk Cloud's infrastructure is valuable."
"Dashboards and alerting are the most valuable features. The dashboards let us see how the system looks in terms of anomalies, and the alerts trigger us to go and look at what possible problems are happening."
"I like the fact that we do not have to maintain all the cloud infrastructure. That is probably the main thing about the Splunk Cloud Platform."
"The Splunk search is powerful compared to similar solutions. We get millions of data points within seconds."
"Its monitoring is completely automated."
"Splunk helped reduce our mean time to resolve by around 60%."
"It has end-to-end visibility into our cloud-native environment, which is pretty important for us. About 80% of our infrastructure is on AWS."
"In my organization, Splunk Cloud Platform has improved the issue revolving around transactions."
"The cost of this product is too high compared to New Relic."
"The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved."
"The solution could improve by having better integration."
"BigPanda attempts a little of everything and fails at most."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."
"The usability needs to improve, because it is a pure code environment."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"Some of the implementation is challenging. They're not very proxy-aware."
"There could be better searches, but mainly, it needs to improve the performance with a vast amount of data. That will make it better and easier to use."
"The pricing model makes the product costly."
"Support could be improved."
"Splunk should offer various options for real-time monitoring."
"From an enterprise standpoint, we are more limited in terms of what data we can export and how we can present it."
"They can streamline the process of creating custom apps."
"When one of my customers needs an app, and I am able to find that app on the Splunk base, I have to create a ticket and wait for five days for them to download the app into the cloud environment. That is probably one of the main things. It is painful because I have to wait to get that app in the cloud."
BigPanda is ranked 10th in IT Alerting and Incident Management with 12 reviews while Splunk Cloud Platform is ranked 4th in IT Alerting and Incident Management with 36 reviews. BigPanda is rated 7.2, while Splunk Cloud Platform is rated 8.0. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of Splunk Cloud Platform writes "Does not require backend maintenance, is easily integrated and utilized". BigPanda is most compared with ServiceNow, Moogsoft, PagerDuty Operations Cloud, ServiceNow IT Operations Management and IBM Tivoli NetCool OMNIbus, whereas Splunk Cloud Platform is most compared with Wazuh, Splunk Enterprise Security, Fortinet FortiAnalyzer, AppInsights and Check Point Security Management. See our BigPanda vs. Splunk Cloud Platform report.
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