Sisense and Splunk Cloud Platform are data analytics tools competing in the business intelligence category. Sisense appears to have the upper hand with its ease of use and deployment flexibility, whereas Splunk Cloud is noted for its comprehensive enterprise security features.
Features: Sisense is known for its integration of multiple data sources, streamlined dashboard creation, and powerful visualization capabilities. These features make it ideal for users who require quick deployment and accessible tools. Splunk Cloud Platform is recognized for its robust search options, efficient log aggregation, and flexibility, which are essential for enterprise security and comprehensive system monitoring.
Room for Improvement: Sisense needs to enhance support for larger datasets, improve integration with statistical packages, and develop more advanced user interfaces. Documentation improvements are also necessary. Splunk Cloud Platform has received critiques on its pricing transparency and complex integrations. It could benefit from faster support resolution, expanded self-service capabilities, and a more intuitive user interface. Search speed and data ingestion rates are additional areas for improvement.
Ease of Deployment and Customer Service: Sisense offers on-premises, public, and private cloud deployment options and is praised for its excellent customer support and rapid responses. It provides ease of deployment and strong pre-sales support. Splunk Cloud Platform is primarily public and hybrid cloud-based and faces challenges in support speed and communication, highlighting the need for improved customer engagement.
Pricing and ROI: Sisense is competitively priced for mid-sized businesses with flexible deployment packages, offering immediate labor savings in report generation. Splunk Cloud Platform's costs are seen as high, influenced by data ingestion volume, which may pose challenges for smaller businesses despite the extensive features that justify its pricing. User reports vary in satisfaction regarding cost-efficiency, although some confirm substantial ROI potential.
The support was very good.
Premium support is costly and may not always provide a satisfactory experience.
I would like to see an improvement in the live data connection, specifically making the process faster.
The pre-built reports in Splunk Cloud Platform are generic and require manual adjustments to extract specific, granular information, which requires the user to be knowledgeable.
There was no significant difference in pricing between Sisense and ThoughtSpot.
Splunk Cloud is considered too expensive, with its two product offerings both being costly.
It offers two ways to access data: by cubing the data or hitting it live.
The most valuable feature of Splunk Cloud Platform is its robustness and ability to ingest logs.
Sisense is an end-to-end business analytics software that enables users to easily prepare and analyze large, complex datasets. Sisense’s Single-Stack BI software includes data preparation, data management, analysis, visualization and reporting capabilities.
Splunk Cloud Platform is widely used for log management, security monitoring, application performance monitoring, troubleshooting, data aggregation, and IT operations. It centralizes logs from numerous sources, enabling detailed analysis, incident detection, and effective dashboard creation.
Companies across various industries leverage Splunk Cloud Platform for cybersecurity, compliance, user activity monitoring, and alerts. It helps in managing cloud environments, optimizing data storage costs, and enhancing customer insights with effective data visualization. The platform's robust capabilities include customizable reporting, flexible log sending, powerful search features, and seamless integration with other systems. Users monitor multiple environments and platforms effortlessly with the cloud infrastructure maintained by Splunk. Despite its advantages, users find the pricing steep, support ineffective, and encounter performance issues with large data volumes. Integration challenges, limited training resources, and insufficient documentation also pose concerns.
What are the most important features of Splunk Cloud Platform?Splunk Cloud Platform is implemented across industries including finance, healthcare, retail, and technology. Organizations use it to enhance cybersecurity measures, meet compliance requirements, monitor user activities, and issue automated alerts. In finance, it assists in fraud detection and compliance. In healthcare, it ensures data security and regulatory adherence. Retailers use it for customer behavior analysis and performance monitoring, while technology companies benefit from its troubleshooting and log management capabilities. Despite its powerful features, companies face challenges with pricing, support, and integration that require consideration during implementation.
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