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Sisense vs Splunk Cloud Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Sisense enhances productivity and decision-making, offering cost savings and improved reporting despite initial expenses, boosting client insights and efficiency.
Sentiment score
6.1
Splunk Cloud Platform improved visibility and decision-making, increased adoption, but faced concerns over operational costs and potential replacements.
It makes it very easy for us to make data-driven decisions and we are able to forecast our future predicament or future plans, hence increasing or boosting productivity in my organization.
Lead Software Engineer at Ernst & Young
Due to the data presented to stakeholders, they are able to make informed decisions that impact the day-to-day operations of the client, giving them more insights into what's happening within their organization.
System Integration Specialist at a non-profit with self employed
We have been able to save approximately 10,000 K.
Network Engineer at AT&T
Splunk Cloud Platform has impacted operational costs; it's a bit expensive, but it provides value for money.
Business General Manager at Mutex Systems
 

Customer Service

Sentiment score
7.6
Sisense customer service excels with responsive, knowledgeable support, resolving issues efficiently and providing personalized, proactive solutions.
Sentiment score
5.7
Users appreciate Splunk Cloud Platform support but desire quicker responses, better communication, and more consistent expertise across all tiers.
Sisense customer support is very helpful, very responsive, and very dedicated, providing 24/7 assistance.
Network Engineer at AT&T
The support was very good.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
We typically get responses within 24 hours.
Project Manager at a tech services company with 1-10 employees
Sometimes, the support team may not be fully knowledgeable about the challenge you face, but through their internal escalation structure, they manage to find viable solutions sooner or later or provide updates on when issues will be fixed.
Splunk Certified Architect at Data Elicit Solutions Pvt. Ltd.
Premium support is costly and may not always provide a satisfactory experience.
Sr Manager at Continued
My opinion on the technical support and customer service of Splunk, based on my cases, is that it is quite good with the credits we have along with the vendor.
Senior Software Engineer at WorldPay US
 

Scalability Issues

Sentiment score
7.4
Sisense offers scalability for medium to large businesses, though some face slower queries with large datasets and complex use cases.
Sentiment score
6.9
Splunk Cloud Platform is highly scalable and flexible but can face cost and licensing challenges in large-scale environments.
It is scalable to a very large extent and we can integrate any third-party tools.
Project Manager at a tech services company with 1-10 employees
Sisense's scalability is impressive as it can crunch a lot more data and has consistently better performance.
Lead Software Engineer at Ernst & Young
Sisense works really well for simple to medium use cases and scales well.
System Integration Specialist at a non-profit with self employed
Regarding the scalability of Splunk Cloud Platform, I would say it is scalable, but maybe the pricing may affect the scalability.
IT Security Operations Manager at a retailer with 5,001-10,000 employees
Splunk Cloud Platform is a good tool, but it's not the easiest to transfer between different teams because there's a lot of training involved in it.
Data Security Intern at a manufacturing company with 10,001+ employees
 

Stability Issues

Sentiment score
8.0
Users generally find Sisense stable, though some encounter issues with data import and dashboard load times, but improvements noted.
Sentiment score
7.8
Splunk Cloud Platform is stable and reliable, with high user ratings, quick issue resolution, and minimal downtime.
Sisense is very stable and can handle a large amount of data quickly.
Senior Business Analyst at Target
Splunk Cloud Platform was stable, and I did not see any performance issues or downtime.
IT Security Operations Manager at a retailer with 5,001-10,000 employees
 

Room For Improvement

Sisense needs better data connections, control, mobile usability, technical support, customization, integration handling, admin features, and CI/CD support.
Users seek better support, integrations, cost reductions, AI features, improved UI, scalability, and Cisco ecosystem integration in Splunk Cloud.
I would like to see an improvement in the live data connection, specifically making the process faster.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
It could provide more connectors to integrate with emerging different data sources to exponentially increase the amount of data it can handle.
System Integration Specialist at a non-profit with self employed
I give Sisense a nine because the integration with some third-party tools is good.
Project Manager at a tech services company with 1-10 employees
I know there are tutorials on the website, but I feel if they rolled out more free courses on such things that provide a link to a free course for beginner training, I feel people would be interested in it.
Data Security Intern at a manufacturing company with 10,001+ employees
Splunk Cloud Platform needs improvement in its security offerings, specifically in cybersecurity.
Sr Manager at Continued
Integration is a bit difficult due to the coding required for the integrations.
Business General Manager at Mutex Systems
 

Setup Cost

Sisense provides flexible pricing for SMEs, generally cheaper than ThoughtSpot, but can incur extra costs for add-ons.
Splunk Cloud Platform's high cost is often justified by its capabilities, though small businesses may find it expensive.
My experience with pricing, setup cost, and licensing is that it is cost-effective, but for smaller organizations working under a tight budget, this tool might be a bit expensive for them.
Lead Software Engineer at Ernst & Young
There was no significant difference in pricing between Sisense and ThoughtSpot.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
My experience with pricing, setup cost, and licensing shows that pricing is a little bit higher when compared to other applications, but that justifies the use case.
Project Manager at a tech services company with 1-10 employees
Once you are in the partnership with Splunk Cloud Platform and with Cisco, you can have good discounts, you can make the deal and discuss, and they are willing to help you as a partner in finding the solution and finding your target.
Innovation Service Manager at a computer software company with 51-200 employees
Splunk Cloud is considered too expensive, with its two product offerings both being costly.
Sr Manager at Continued
If I were to rate the price for the product from 1 to 10, I would rate it nine.
Business General Manager at Mutex Systems
 

Valuable Features

Sisense offers rapid data processing, seamless integration, and intuitive dashboards, enhancing strategic insights and decision-making efficiency with ease.
Splunk Cloud Platform offers powerful analytics, real-time monitoring, seamless integration, and efficient data handling, enhancing productivity and security.
It offers two ways to access data: by cubing the data or hitting it live.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
It allows the user to cater to different use cases and is a very fast aggregator across different data sources, giving you the historical context and helping in operationalizing your data.
System Integration Specialist at a non-profit with self employed
Sisense has positively impacted my organization by drastically reducing the time taken to build the data cube, and we can see real-time analytics.
Project Manager at a tech services company with 1-10 employees
The most valuable feature of Splunk Cloud Platform is its robustness and ability to ingest logs.
Sr Manager at Continued
The search capability utilizes the same compute assigned, and compared to on-premises, it is very efficient and fast because on-premises we had fixed compute assigned with limits set for searching per role or application.
Senior Software Engineer at WorldPay US
The platform's alerting mechanism is valuable, as there is software that makes alarms in case of attacks.
Chief Executive Officer at ENAD
 

Categories and Ranking

Sisense
Ranking in Data Visualization
8th
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
47
Ranking in other categories
BI (Business Intelligence) Tools (11th), Cloud Analytics (3rd), Reporting (9th), Embedded BI (7th)
Splunk Cloud Platform
Ranking in Data Visualization
3rd
Average Rating
8.2
Reviews Sentiment
5.7
Number of Reviews
64
Ranking in other categories
IT Alerting and Incident Management (2nd)
 

Mindshare comparison

As of March 2026, in the Data Visualization category, the mindshare of Sisense is 2.3%, down from 3.2% compared to the previous year. The mindshare of Splunk Cloud Platform is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.0%
Sisense2.3%
Other96.7%
Data Visualization
 

Featured Reviews

Caramel Moana - PeerSpot reviewer
Senior Business Analyst at Target
Data analytics has transformed our KPI tracking and now drives faster sales decisions
This tool has given me the power to convert data into new analytical applications, giving me transparency about working on multiple platforms, and since it is cloud-based, it combines different pages for a complete progress report. Overall, it is playing a perfect, fantastic role in my organization. Some of the best features Sisense offers include its speed due to the In-Chip methodology, great visualization that makes BI easier, and the ability to load millions of data in seconds, which did not seem possible with other traditional reporting tools. It also has a robust architecture and provides REST APIs for external access. I emphasized the In-Chip methodology because it allows for accessing millions of data in a short span of seconds while providing the best visual effects for our business data.
Tejas Shah - PeerSpot reviewer
Splunk Certified Architect at Data Elicit Solutions Pvt. Ltd.
Unified data monitoring has enabled proactive alerts and predictive analysis for daily operations
I don't see any new requirements in terms of improvements for Splunk Cloud Platform at this time. Splunk's dashboarding, reporting, and visualizations are evolving at a larger scale with the new Splunk Dashboard Studio in place. There were some limitations with the classic dashboard where you had to be aware of different HTML, CSS, and custom JavaScript for better visualizations. That's being migrated towards Splunk Dashboard Studio, which is evolving at a great pace, providing similar functionalities. I have not faced any current challenges regarding Splunk Cloud Platform's limitations. I still think, however, that better configuration and customization options for workload management could be enhanced, but that applies to Splunk Enterprise as well. It's just my understanding and what I foresee, but I'm not sure if it will be a priority right now, as even without workload management, a lot can be done, and the product team might have a different roadmap.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
7%
Manufacturing Company
6%
Government
6%
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise7
Large Enterprise15
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise46
 

Questions from the Community

What needs improvement with Sisense?
Sisense is easy to set up and connect to various formats and platforms, but it could improve its management strategy for dashboards created by multiple users, reducing complexity and enhancing secu...
What is your primary use case for Sisense?
My main use case for Sisense in my organization is business intelligence, as it helps us with complex data from multiple sources and provides awesome insights, making it easy for us to make data-dr...
What is your experience regarding pricing and costs for Sisense?
My experience with pricing, setup cost, and licensing has been positive, as the price is relatively affordable compared to other solutions, and I have no challenges with the pricing. The setup is s...
What do you like most about Splunk Cloud Platform?
Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily.
What is your experience regarding pricing and costs for Splunk Cloud Platform?
If I were to rate the price for the product from 1 to 10, I would rate it nine.
What needs improvement with Splunk Cloud Platform?
Areas of Splunk Cloud Platform that could be improved or enhanced in the future include data visualization, as the way we use data for security and other purposes could further benefit from enhance...
 

Overview

 

Sample Customers

Ebay, WIX, Wave Accounting, ESPN.com, Magellan Luxury Hotel, Paylogic, Sony, Merck, EDA, One Hour Translation, NASA, Plastic Jungle, Philips, Yahoo
Mindtouch
Find out what your peers are saying about Sisense vs. Splunk Cloud Platform and other solutions. Updated: March 2026.
884,076 professionals have used our research since 2012.