Samsung Knox is a comprehensive security platform designed to protect mobile devices and data. It offers a suite of features tailored for enterprise use, ensuring robust security and management capabilities.
Samsung Knox provides a multilayered security framework for businesses, encompassing encryption, app management, and malware protection. It is integrated into Samsung devices, allowing IT admins to manage and secure fleets of smartphones and tablets seamlessly. Users benefit from simplified deployment and consistent updates that safeguard against emerging threats.
What are the most important features of Samsung Knox?Samsung Knox is widely adopted across industries such as healthcare, finance, and government. In healthcare, it secures patient data on mobile devices used by medical staff. Financial institutions use Knox to protect transaction information and customer details. Government agencies rely on its robust security for handling confidential communications and data.
We are looking into SOTI Mobile Control to use this for our customers. We mainly have customers in healthcare, such as hospitals and care houses, where we integrate Samsung Knox for their care devices.
Samsung Knox's complete product offerings and the free for one-year Knox Suite licenses for Enterprise Editions are very interesting for our customers. This has been beneficial in offering a comprehensive solution to our clientele.
One portal for all the features and the remote support capability in Samsung Knox is highly valued. The enterprise editions and the free Knox Suite licenses for one year are also beneficial.
There is always room for improvement. Features like private DNS would be very useful if pushed through Knox Manage.
We've raised this with Samsung, and it is on their roadmap.
Also, there is an issue with the assignment of licenses where Knox Asset Intelligence and Knox Management sometimes deploy on different licenses. We've discussed this with Samsung for potential improvement.
This function has been used for five years now, and we have been a Samsung managed service provider, a premium partner, for two and a half years.
The solution is stable, but there is room for improvement in license assignment. However, this does not severely affect the overall stability.
The scalability is perfect, with flexibility in using monthly based licenses, allowing easy scaling up and down.
My experience with Samsung support is very positive. They react mainly within the same day when a ticket is submitted. We also have meetings every two weeks to discuss open tickets.
Positive
The initial setup is straightforward. It's very easy to do and involves just a few clicks.
Samsung Knox is not expensive. The free one-year license with the Enterprise Edition makes Samsung Knox very interesting for our customers.
We have looked into other solutions like SOTI MobileControl and MobileIron. While they have a focus on managing multiple types of devices including Apple, Windows, macOS, and Linux, Samsung Knox provides a comprehensive offering for Samsung devices.
There's always room for improvement in mobile device management solutions to make work easier. AI could be useful in the future if implemented correctly.
I would rate it a nine out of ten.
