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42Gears SureMDM vs Samsung Knox comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
42Gears SureMDM
Ranking in Enterprise Mobility Management (EMM)
15th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Samsung Knox
Ranking in Enterprise Mobility Management (EMM)
7th
Average Rating
8.2
Reviews Sentiment
4.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 21.1%, down from 32.0% compared to the previous year. The mindshare of 42Gears SureMDM is 2.2%, down from 2.4% compared to the previous year. The mindshare of Samsung Knox is 3.8%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune21.1%
Samsung Knox3.8%
42Gears SureMDM2.2%
Other72.9%
Enterprise Mobility Management (EMM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Giridharan G - PeerSpot reviewer
Head Of Department at Waycool
Used to control mobile devices
Remote Wipe is one of the vital options everybody looks for in 42Gears SureMDM or any MDM product. We are trying to get the latest product updates as much as possible, and it is mostly automated. Two to three engineers are involved in the solution’s maintenance. I would recommend the solution to other users. Overall, I rate the solution an eight or nine out of ten.
TS
Ensures enterprise-level security with seamless updates and integration
The key benefits of Samsung Knox include its secure and user-friendly nature straight out of the box, giving enterprise customers security assurance. A specific feature, Knox E-FOTA One, allows forced firmware updates over the air without end-user intervention, which can be scheduled to occur during off-hours. Additionally, the Knox Secure Folder sandboxes both personal and work data, ensuring corporate data does not mix with personal data. The integration capabilities allow for seamless integration with the customer's MDM product set, providing access to the Knox Suite ecosystem. These features allow compliance with industry regulations, crucial as enterprises move toward a cloud-based, zero-trust security model.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I appreciate how clear Microsoft Intune is."
"Overall, I would rate Microsoft Intune as eight out of ten."
"The features of Microsoft Intune that I appreciate the most are its user-friendly interface and robust security options."
"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
"Within Intune, managing policies and having a consistent way to manage devices is valuable."
"Microsoft Intune's autopilot has been nice to have."
"Microsoft Intune does help me save time in terms of management of various devices—I don't have to go to those locations to manage the devices at those locations, I can do it remotely, which is very helpful."
"Overall, Microsoft Intune has helped me manage devices more efficiently while maintaining better security and compliance standards across the organization."
"The solution is stable and reliable."
"The most valuable features of 42Gears SureMDM include tracking location and pushing applications."
"Payloads, application publishing, and cataloging features are valuable to our customers."
"We use the solution primarily to control mobile devices."
"This solution is very dynamic. I can do what I need to do with it."
"Stability-wise, I rate the solution a ten out of ten."
"Their support is mind-blowing."
"The solution is very scalable, you can do many things at different times and it requires only one staff person for maintenance."
"Samsung Knox functions as a UEM (User Endpoint Management); for IT professionals, certain features help save time, and we enable IT professionals and technical teams of organizations by training them, handling deployments, and assisting with troubleshooting when needed."
"Based on my experience and understanding, Samsung Knox is quite good, user-friendly, and top-notch."
"Overall, I would rate the solution as a 10."
"The most valuable feature of Samsung Knox is the endpoint protection it offers. Users have the ability to perform a factory reset without the need for a hard reset, which is very beneficial."
"Samsung Knox is essential because you can centrally manage all your devices, including Android devices, iPhones, and Windows devices, in one platform at an affordable price, improving your security with GPOs and different policies, which is crucial in these times when we need to secure all communications, software, and various components against hackers."
"It's a very good product that any organization can use to help manage their devices."
"One portal for all the features and the remote support capability in Samsung Knox is highly valued. The enterprise editions and the free Knox Suite licenses for one year are also beneficial."
"Samsung Knox has very seamless integration capabilities for deployment; we easily upload devices through the KME, Samsung Knox Mobile Enrollment."
 

Cons

"I personally work in a Samsung Android environment and there's a lot more feature support in other EMMs."
"The information we receive at the device level needs improvement."
"For autopilot, there should be more granularity on the settings that they offer at this stage."
"If we could remote into a device, it would be great. Currently, we cannot directly connect to the user device. We have to use other tools such as VMware for connecting to devices."
"There is no catalog for mobile access management (MAM) security."
"When you have a pressing issue, there is a lack of response. I believe Microsoft support needs to work on the response aspect."
"The initial setup is a little bit complex."
"The main differences between Intune and other products are, like I mentioned, in terms of the Mac. If the customers are majorly moving and adopting Mac laptops while they are using the Intune, they are leaving for other platforms, like Workspace ONE and vMOX."
"Online information regarding used cases specific to 42Gears SureMDM will help us do configuration changes more comfortably."
"The dashboards could be improved."
"The solution’s pricing could be made cheaper."
"The product is not so convenient to deploy or to configure."
"As a partner, we consider 42Gears to be a unified endpoint management (UEM) solution. So, we should be able to manage users with this particular solution. This is something that is currently not there. It is probably an area for improvement for 42Gears."
"42Gears SureMDM needs to improve support because it may take around one to two days to receive a revert."
"User creation on Mac must be improved."
"The user interface and customization features are not the best and could be improved."
"We faced multiple issues when pushing configuration profiles and policies through Samsung Knox. The students were cracking the entire system."
"Samsung Knox needs to expand customer features across all devices, not just Samsung devices."
"The primary disadvantage is that it's not totally integrated with the Microsoft environment."
"Features like private DNS would be very useful if pushed through Knox Manage."
"Profile customization needs improvement. Samsung Knox currently has some intelligence features, but there are limitations in this console."
"The main drawback is that they need to expand this product beyond Samsung devices to include every device."
"We face challenges with the application launcher when testing firmware versions, especially for kiosk mode."
"Improvements could be made for features such as data services, which do not work properly with devices not manufactured by Samsung, although they do function well with Samsung devices."
 

Pricing and Cost Advice

"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."
"For organizations that are a Microsoft shop, the pricing is compelling."
"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."
"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."
"It is expensive. The cost depends on the license that we choose."
"My team members bundled it together with their Microsoft solutions, including Microsoft 365 and related products."
"42Gears SureMDM is not an expensive solution."
"There is an option to make yearly or monthly payments towards the licensing costs attached to the solution. Price-wise, the product is okay."
"I am satisfied with the price of this solution."
"The tool is expensive and priced at 39 dollars yearly. The pricing is fixed and I would rate it a seven-point five out of ten."
"We pay a yearly licensing fee for 42Gears SureMDM, which is comparatively expensive for an enterprise license."
"I rate the tool's pricing a four out of ten."
"Their pricing structure is very good against the competition. Pricing is definitely not a challenge here."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
8%
Outsourcing Company
7%
Retailer
15%
Computer Software Company
15%
Manufacturing Company
11%
Outsourcing Company
6%
Comms Service Provider
11%
Manufacturing Company
10%
Financial Services Firm
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

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What is your experience regarding pricing and costs for Samsung Knox?
Regarding pricing, setup cost is crucial in our region. Companies buy Samsung Knox for both security and efficiency p...
What needs improvement with Samsung Knox?
I would appreciate improved management capabilities for iPhones. Currently, there are some possibilities, but they ar...
What is your primary use case for Samsung Knox?
I use this solution for my clients, for different businesses such as transport, editorials, hospitals, and ambulances...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
SureMDM
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
SmartLiberty, Hopi Holding, FIITJEE, Al Dhafra Private School, MRF Limited, Satin Creditcare Network Limited (SCNL), Alkem, Yelp Eat24
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Find out what your peers are saying about 42Gears SureMDM vs. Samsung Knox and other solutions. Updated: August 2026.
909,153 professionals have used our research since 2012.