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ManageEngine Mobile Device Manager Plus vs Samsung Knox comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
ManageEngine Mobile Device ...
Ranking in Enterprise Mobility Management (EMM)
19th
Average Rating
10.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Samsung Knox
Ranking in Enterprise Mobility Management (EMM)
7th
Average Rating
8.2
Reviews Sentiment
4.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 21.1%, down from 32.0% compared to the previous year. The mindshare of ManageEngine Mobile Device Manager Plus is 1.4%, up from 1.2% compared to the previous year. The mindshare of Samsung Knox is 3.8%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune21.1%
Samsung Knox3.8%
ManageEngine Mobile Device Manager Plus1.4%
Other73.7%
Enterprise Mobility Management (EMM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
BA
Software Engineer at Romsym Data
Great features with very good function management
Our customers are pretty happy with the product. It uploads files, creates a secure virtual compartment for corporate applications. If it's on-prem, you can use it with mobile phones or tablets that don't have access to the internet using intranet with wireless access points. That's a big plus for government institutions as it enables the management of a large fleet of devices without any outside interference. That is the most significant advantage.
TS
Ensures enterprise-level security with seamless updates and integration
The key benefits of Samsung Knox include its secure and user-friendly nature straight out of the box, giving enterprise customers security assurance. A specific feature, Knox E-FOTA One, allows forced firmware updates over the air without end-user intervention, which can be scheduled to occur during off-hours. Additionally, the Knox Secure Folder sandboxes both personal and work data, ensuring corporate data does not mix with personal data. The integration capabilities allow for seamless integration with the customer's MDM product set, providing access to the Knox Suite ecosystem. These features allow compliance with industry regulations, crucial as enterprises move toward a cloud-based, zero-trust security model.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would say that Microsoft Intune is absolutely the right choice for any organization that is already invested in the Microsoft 365 ecosystem and wants a unified cloud-native endpoint management approach."
"Intune's most valuable features are the device, compliance, and configuration policies."
"This solution saves us a lot of time once it's implemented."
"Microsoft Intune simplifies device management by replacing the traditional method of installing OS, joining a domain, and configuring everything manually."
"The policy and compliance monitoring of devices and the software deployment are most valuable."
"We work completely in a Microsoft environment. Its interface is similar to other Microsoft solutions that we are using such as Microsoft Defender. So far, for our administrators, it is easy to use."
"The most reliable feature is the integration with Microsoft XDR, which grants administrators and solution architects like me the ability to bring value to a business."
"Intune has significantly benefited our organization by providing comprehensive visibility into our device ecosystem."
"Can manage a large fleet of devices without any outside interference."
"The most valuable feature of Samsung Knox is the endpoint protection it offers. Users have the ability to perform a factory reset without the need for a hard reset, which is very beneficial."
"Based on my experience and understanding, Samsung Knox is quite good, user-friendly, and top-notch."
"Samsung Knox is doing excellent work with its current offerings."
"Samsung Knox has good support for data protection, especially when using devices for profile installations, firmware updates, or configuration suites, as they are all data protected with a double layer of protection using our own MDM server alongside Samsung Knox services."
"One portal for all the features and the remote support capability in Samsung Knox is highly valued. The enterprise editions and the free Knox Suite licenses for one year are also beneficial."
"Overall, I would rate the solution as a 10."
"Samsung Knox is essential because you can centrally manage all your devices, including Android devices, iPhones, and Windows devices, in one platform at an affordable price, improving your security with GPOs and different policies, which is crucial in these times when we need to secure all communications, software, and various components against hackers."
"It's a very good product that any organization can use to help manage their devices."
 

Cons

"They should improve its compatibility with other operating systems such as iOS and Linux. It supports Linux but they still need to work on the iOS part."
"I would like more clarity on how Intune is migrating control from Active Directory group policies, especially as we move over to Windows 11. It seems inefficient to manage some settings in Active Directory and others in Intune."
"It needs certificate provisioning for S/MIME purposes."
"Microsoft Intune needs to support out of the box Apple Managed Device and Apple Business Managed Device with zero-touch deployment capabilities, which is something competitors provide."
"However, in Microsoft Intune that is not possible because Microsoft releases it across the world as one data piece."
"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."
"Microsoft Intune could be improved with a more intuitive user interface, simpler policy configuration for complex environments, and faster troubleshooting tools."
"Microsoft Intune can be improved with a more intuitive admin interface, faster policy synchronization, better troubleshooting and reporting capabilities, especially for complex and hybrid environments, along with more granular control and simplified management for advanced configurations."
"Lacks a factory reset feature."
"We face challenges with the application launcher when testing firmware versions, especially for kiosk mode."
"We faced multiple issues when pushing configuration profiles and policies through Samsung Knox. The students were cracking the entire system."
"Improvements could be made for features such as data services, which do not work properly with devices not manufactured by Samsung, although they do function well with Samsung devices."
"The primary disadvantage is that it's not totally integrated with the Microsoft environment."
"Samsung Knox needs to expand customer features across all devices, not just Samsung devices."
"Profile customization needs improvement. Samsung Knox currently has some intelligence features, but there are limitations in this console."
"Features like private DNS would be very useful if pushed through Knox Manage."
"The main drawback is that they need to expand this product beyond Samsung devices to include every device."
 

Pricing and Cost Advice

"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."
"It's reasonable. They're not giving it away, but it's reasonable."
"There are licenses required for this solution. We enable licenses on the devices we need to manage."
"As a partner, we always look for how we can generate more revenue from a consulting point of view, but I do not see any complaints from the customer side regarding pricing, so they are satisfied with it."
"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
Construction Company
10%
Outsourcing Company
9%
Government
8%
Manufacturing Company
8%
Comms Service Provider
11%
Manufacturing Company
10%
Government
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

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What is your experience regarding pricing and costs for Samsung Knox?
Regarding pricing, setup cost is crucial in our region. Companies buy Samsung Knox for both security and efficiency p...
What needs improvement with Samsung Knox?
I would appreciate improved management capabilities for iPhones. Currently, there are some possibilities, but they ar...
What is your primary use case for Samsung Knox?
I use this solution for my clients, for different businesses such as transport, editorials, hospitals, and ambulances...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Mobile Device Manager Plus
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Iskcon Temple, Pearl Public School District, Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
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Find out what your peers are saying about Microsoft, JAMF, Kandji and others in Enterprise Mobility Management (EMM). Updated: August 2026.
908,834 professionals have used our research since 2012.