Perception Point Advanced Email Security is a comprehensive solution designed to protect organizations from advanced email threats. Leveraging cutting-edge technology, it offers multi-layered defense mechanisms to detect and block sophisticated attacks such as phishing, malware, and ransomware.
The most valuable features of Perception Point Advanced Email Security include a hardware-assisted platform that provides insight into threat scenarios, the availability of an instant response team 24/7 for identifying and responding to incidents, filtering and securing of emails, speed of scanning emails, a convenient and easy-to-use portal for managing emails, the ability to open tickets for second opinions on suspicious emails, effective security engines that stop malware and potential attacks, modules to detect malware and provide detailed information about them, the ability to detect malicious files and URLs that other products may miss, categorization of threats into groups for better understanding and defense, and a responsive and professional Incident Response team.
Users like the full visibility and a friendly user interface, quick scanning with no latency, and the ability to prevent hundreds of threats and reduce false positives. The solution also excels in finding impersonation attacks, detecting attempts to steal credentials, and protecting against business email compromise attacks. It offers full-scale scanning of all content, including embedded links, and provides in-depth analysis reports and quick technical support.
The solution is easy to implement and integrates well with existing email systems. It is praised for its fast delivery of emails and its ability to defend against malicious activity from the internet. The UX/UI is straightforward and user-friendly, and the solution provides full scanning of incoming mail content. It complements Office 365 and other mail services without the need for extensive configuration.
Users would like to see the addition of a Data Loss Prevention (DLP) solution, as well as features such as Phishing Link Protection (PLP) and security awareness training. Integration with other solutions and a more user-friendly interface are also desired. The anti-spam engine could be improved to reduce false positives. The search functionality and ability to view graphs of evolution over time could be enhanced.
The solution should also work on improving redundancy and maintaining availability, possibly through a multi-cloud or multi-region architecture. Communication and marketing efforts could be improved to better inform customers about new features and products.
Users would also like the solution to scan outgoing emails for potential threats. Additionally, a user-friendly configuration with APIs and the ability to automate processes would be beneficial. The solution could also benefit from a forensics perspective, providing more information about the sources and vectors of attack for malicious emails.
Perception Point offers superior value and quality compared to other options in the market. While it may not be the cheapest, the value for money is evident. The product has shown a return on investment by successfully catching important emails and preventing potentially malicious ones from reaching VIPs. The number of emails caught by Perception Point, in addition to Microsoft's security measures, is significant and highlights the benefit of the solution. Customers who have implemented this product have noticed a decrease in viruses and bad emails, resulting in uninterrupted business operations and prevention of downtime.
The pricing is rated as neither cheap nor expensive, with some reviewers mentioning that the price is high. However, they also note that there are no additional costs to the standard license and that the pricing is fair compared to other solutions. The licensing mechanism is considered standard and there is an alignment between value and pricing.
The primary use case of Perception Point Advanced Email Security is to secure email channels and filter incoming emails for malicious files, URLs, spam, and other cybersecurity threats.
It is also used as a security platform for SharePoint and OneDrive. The system scans 100 percent of incoming email traffic and has multiple scanning engines for detecting malicious activity.
It is implemented inline, blocking problematic emails before they reach the end-user. The system also has an Incident Response team to investigate suspicious emails.
Perception Point Advanced Email Security is used strictly for email protection and is cloud-based with no on-premise footprint. It is used by various clients, including those using Office 365.
The customer service and support for Perception Point is highly praised by users. They describe the technical support as excellent, with 24/7 availability and quick responses.
Users appreciate the responsiveness and professionalism of the account team, who are always available to address queries and provide assistance. The support team is described as friendly and helpful, taking care of any needs that arise.
Users also highlight the effectiveness of the Incident Response team, which acts as an extension of their own SOC team and provides timely assistance during email emergencies.
The initial setup and deployment of Perception Point is generally considered easy and straightforward. Users report that the setup process can range from a few minutes to a day, depending on the specific circumstances and architecture of their organization.
Once deployed, the solution starts delivering value immediately in terms of stopping threats, with some users experiencing results within seconds or minutes.
The Perception Point Advanced Email Security solution has received positive feedback regarding its scalability. Users have reported no restrictions or issues with scalability, even when dealing with a large number of clients and mailboxes.
The solution has been able to handle high volumes of emails without any problems, and users have expressed confidence in its ability to scale even further.
Additionally, users have mentioned the potential for expanding the solution's product portfolio and integrating it with other platforms, such as Zendesk, which they believe will benefit both companies and customers worldwide.
The solution of Perception Point Advanced Email Security is highly stable. Users have not experienced any significant problems or service interruptions, with the solution working as expected 99.999% percent of the time. Any minor issues that have occurred were not related to the solution itself but rather to the cloud service provider.
With its advanced threat intelligence capabilities, it can identify and neutralize zero-day threats in real-time. The solution also provides robust data loss prevention features, ensuring sensitive information remains secure. Its user-friendly interface allows for easy management and monitoring of email security, while its seamless integration with existing email platforms ensures a hassle-free deployment process.
Perception Point Advanced Email Security is a reliable and efficient solution that safeguards organizations against the ever-evolving landscape of email-based threats.
