OPS/MVS Automation Intelligence Reviews

OPS/MVS Automation Intelligence pricing is generally perceived as higher compared to other options, with some users noting it aligns with typical industry costs. Many emphasize the need to understand the scope of the base product versus additional costs. Despite potentially higher licensing fees, users highlight its ease of use and effectiveness, which justify the spend and provide value aligned with enterprise needs. Some users are not directly involved with pricing aspects.

OPS/MVS Automation Intelligence is primarily used for mainframe automation, managing tasks like message suppression, job scheduling, and system health monitoring. It facilitates automated responses to system messages and orderly system startups/shutdowns. Organizations implement it to control resources, manage workflows, and enhance distribution logistics. Users find its performance exceptional, easy to use, and capable of integrating with legacy systems. It efficiently monitors day-to-day activities and addresses time-critical functions while ensuring optimal operation.

OPS/MVS Automation Intelligence customer assistance is knowledgeable and known for swift responses. Some mention a need for more proactive support, yet reactions to high-priority issues are prompt. Users appreciate their professionalism and expertise, often citing efficient resolution and responsive communication, including weekend availability for updates. Initial tiers may struggle, but higher-level support resolves issues effectively. Relationships with teams are positive, emphasizing consistent, reliable communication and willingness to ensure satisfaction with follow-ups.

OPS/MVS Automation Intelligence's initial setup experiences varied. Some found it straightforward with useful documentation, while others noted its complexity in a mainframe environment. Many relied on CA experts for assistance. Adaptations involved extensive coding, particularly with console message suppression and REXX. The process was time-consuming due to code rewrites, and some faced challenges running concurrent products. Over time, installations became easier with successive updates and automation intelligence growth.

OPS/MVS Automation Intelligence is well-adapted to mainframes, handling tasks efficiently without scalability concerns. Organizations have reported ease in adding or removing instances without issues. It's widely used due to its high scalability, managing extensive workloads and accommodating large systems seamlessly. A few noted challenges exist with modern requirements, but improvements and adaptability have generally maintained its scalability. Many have not encountered significant issues, rating it highly for scalability performance.

OPS/MVS Automation Intelligence is highly stable with very few issues in recent releases. Many users report efficient handling of operations with minimal crashes or errors. While some script-writing errors occur due to lack of expertise, these are rare. Users have not frequently encountered stability problems, highlighting the product's maturity. For many, it has consistently operated without downtime for several years, making it reliable in a production environment. Some noted occasional issues in early stages, now improved.