We performed a comparison between OPS/MVS Automation Intelligence and Zenoss Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring."The documentation is simple, easy to follow, and use. A limited, first-time systems programmer can do it, in that it is out-of-the-box almost functional."
"The performance of it is beyond exceptional. It is probably one of the best products that I have ever worked with. It is easy to use, comprehensive, and can perform almost any task you need it to."
"It's a very stable product. I very much like the SSM stuff in it. The rules engine, it's awesome."
"Stability is probably the best out-of-the-box. Put it in, set it up, and you leave it alone. It works wonderfully."
"It's very flexible. You can customize what you need to, which is good. For example, you can do your own coding inside the tool, make your own scripting tooling."
"If something breaks and it goes down when it's not supposed to, automation brings it right back up."
"Valuable features include: SSM, which provides for orderly startup and shutdown; OPSLOG, which enables filtering by message-id, and/or jobname(s); Rules, as OPS/REXX interface streamlines deployment, interfaces easily with JES2 and z/OS."
"I can and interrupt what's going on, bring a job down if I need to, and bring it back up."
"The product offers good documentation that helps with initial training."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"It's easy to use."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"The most valuable feature is the flexible discovery mechanism."
"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
"The reason sometimes it is not stable, we do not have the expertise to write the script."
"Scalability is zero. It cannot be scaled because of its age."
"The GUI interface could be improved, but that is coming. They are working on that."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
"Some of the command sequences are too long."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"The AI aspect needs to improve."
"It would be ideal if the product offered sound alerts."
"There was a problem with Zenoss and storage monitoring."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
Earn 20 points
OPS/MVS Automation Intelligence is ranked 14th in Event Monitoring while Zenoss Cloud is ranked 11th in Event Monitoring with 8 reviews. OPS/MVS Automation Intelligence is rated 9.4, while Zenoss Cloud is rated 8.4. The top reviewer of OPS/MVS Automation Intelligence writes "The ability to use command rules is great when our operators have repetitive tasks, but we'd like to automate off of different highlighted messages without actually knowing what the message is". On the other hand, the top reviewer of Zenoss Cloud writes "Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features". OPS/MVS Automation Intelligence is most compared with BMC MainView, BMC TrueSight Operations Management, IBM Tivoli OMEGAMON and SCOM, whereas Zenoss Cloud is most compared with Zabbix, Nagios XI, ServiceNow IT Operations Management, ScienceLogic and IBM Tivoli NetCool OMNIbus.
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