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OPS/MVS Automation Intelligence vs Zenoss Cloud comparison

Broadcom and Zenoss are both solutions in the Event Monitoring category. Broadcom is ranked #13, while Zenoss is ranked #14. Broadcom holds a 2.8% mindshare in EM, compared to Zenoss’s 1.7% mindshare. Additionally, 96% of Broadcom users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.
OPS/MVS Automation Intellig...
Read 27 OPS/MVS Automation Intelligence reviews
  • 205 Views
  • 125 Comparison Views
96% willing to recommend
Zenoss Cloud
Read 8 Zenoss Cloud reviews
  • 155 Views
  • 105 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 23, 2025

Zenoss Cloud and OPS/MVS Automation Intelligence are prominent competitors in IT monitoring and automation. Zenoss Cloud seems to hold an advantage with its comprehensive monitoring capabilities tailored to modern infrastructure needs, while OPS/MVS Automation Intelligence stands out with robust automation features essential for mainframe environments.

Features: Zenoss Cloud provides comprehensive monitoring capabilities, scalability across diverse environments, and advanced analytics. This includes dynamic service modeling and unified monitoring across both cloud and on-premise systems. OPS/MVS Automation Intelligence excels with extensive automation routines, integration capabilities suited for mainframe environments, and features like System State Manager (SSM) and OPSLOG for enhanced automation and operations monitoring.

Room for Improvement: Zenoss Cloud could improve its integration with niche legacy systems, expand its customization options for advanced users, and enhance real-time alerting mechanisms. OPS/MVS Automation Intelligence may benefit from simplifying its initial deployment process, improving user interface for easier operation, and offering more flexible reporting tools.

Ease of Deployment and Customer Service: Zenoss Cloud offers easy deployment with a cloud-native approach and responsive customer support suitable for rapid implementation. OPS/MVS Automation Intelligence provides specialized support essential for mainframe environments, albeit with a more complex deployment process requiring specialized knowledge for intricate automation setups.

Pricing and ROI: Zenoss Cloud presents a cost-effective setup with a predictable pricing model, enabling manageable ROI for scalable solutions. OPS/MVS Automation Intelligence, with higher upfront costs, promises significant ROI through reduced manual interventions, proving cost-effective for firms prioritizing automation efficiency.

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Buyer's Guide
OPS/MVS Automation Intelligence vs. Zenoss Cloud
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OPS/MVS Automation Intellig...
Ranking in Event Monitoring
13th
Average Rating
9.4
Reviews Sentiment
8.3
Number of Reviews
27
Ranking in other categories
Mainframe Management (6th)
Zenoss Cloud
Ranking in Event Monitoring
14th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (33rd), Network Monitoring Software (76th), Server Monitoring (23rd), IT Infrastructure Monitoring (53rd), Container Monitoring (10th), Cloud Monitoring Software (40th), AIOps (20th)
 

Mindshare comparison

As of May 2025, in the Event Monitoring category, the mindshare of OPS/MVS Automation Intelligence is 2.8%, up from 1.7% compared to the previous year. The mindshare of Zenoss Cloud is 1.7%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
 

Featured Reviews

it_user351621 - PeerSpot reviewer
The ability to use command rules is great when our operators have repetitive tasks, but we'd like to automate off of different highlighted messages without actually knowing what the message is.
One of the things we've been wanting to do is to be able to automate off of different highlighted messages without actually knowing what the message is. For example, we'd like to be able to create some generic automation when we receive a warning or alert message to allow, if nothing else, the automation team to know so we can contact the product owner. If there's something we can do to automate or expedite notification to the proper people, we want to try to do that.
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ClaudiaChen - PeerSpot reviewer
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The documentation is simple, easy to follow, and use. A limited, first-time systems programmer can do it, in that it is out-of-the-box almost functional."
"​It is an easy product to use and it is stable."
"If something breaks and it goes down when it's not supposed to, automation brings it right back up."
"It reduces the number of repetitive motions required by a human to respond to the system."
"OPS/REXX is valuable because it allows us almost unlimited flexibility in automating our system."
"Their technical support is incredible, immediately responsive, and even if it is not updated to Level 2 support sometimes, they chip in providing more detailed answers and options to fix the problem."
"With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements."
"Stability is probably the best out-of-the-box. Put it in, set it up, and you leave it alone. It works wonderfully."
More OPS/MVS Automation Intelligence pros
"It's easy to use."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"The product offers good documentation that helps with initial training."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"The most valuable feature is the flexible discovery mechanism."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
 

Cons

"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."
"The reason sometimes it is not stable, we do not have the expertise to write the script.​"
"​It’s a complex product. The initial installation is easy, but implementing various functions is a constant process.​"
"The GUI interface could be improved, but that is coming. They are working on that."
"Scalability is zero. It cannot be scaled because of its age."
"Some of the command sequences are too long."
"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."
More OPS/MVS Automation Intelligence cons
"The AI aspect needs to improve."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"There was a problem with Zenoss and storage monitoring."
"It would be ideal if the product offered sound alerts."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
 

Pricing and Cost Advice

Information not available
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
"It depends on the customer, what he wants."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Logistics Company
21%
Computer Software Company
13%
Insurance Company
12%
Computer Software Company
24%
Financial Services Firm
13%
Manufacturing Company
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
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Compared 15% of the time
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Product Reports

Buyer's Guide
OPS/MVS Automation Intelligence
April 2025
OPS/MVS Automation Intelligence reportDownload OPS/MVS Automation Intelligence product report
Buyer's Guide
Zenoss Cloud
April 2025
Zenoss Cloud reportDownload Zenoss Cloud product report
 

Also Known As

CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

z/OS, its subsystems, databases, middleware, applications, and software generate thousands of event messages daily. IT professionals need a tool to filter, prioritize, and respond quickly to these events before they impact availability and threaten business processing and associated service level agreements. CA OPS/MVS EMA automates processes, enabling you to resolve problems as they arise. It also automates more routine tasks, simplifying IT management and operations.
Broadcom
Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.
Zenoss
 

Sample Customers

Tieto
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Buyer's Guide
OPS/MVS Automation Intelligence vs. Zenoss Cloud
April 2025
Free Report: OPS/MVS Automation Intelligence vs. Zenoss Cloud
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