OPS/MVS Automation Intelligence vs OpsRamp comparison

OPS/MVS Automation Intellig...

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Executive SummaryUpdated on Jan 23, 2025

OPS/MVS Automation Intelligence and OpsRamp compete in IT operations management. OpsRamp appears to have an advantage with enhanced cloud services, making it ideal for diverse IT environments.

Features: OPS/MVS Automation Intelligence offers robust mainframe integration, incident automation, and reliable system uptime improvement. OpsRamp excels in managing multi-cloud infrastructure, AI-driven insights, and flexible hybrid environment management.

Room for Improvement: OPS/MVS Automation Intelligence could enhance its non-mainframe integrations, offer more analytics, and support broader observability across platforms. OpsRamp can work on refining its user interface, improve reporting customization options, and streamline integrations with existing enterprise systems.

Ease of Deployment and Customer Service: OPS/MVS Automation Intelligence ensures seamless deployment in mainframe systems and provides strong customer support. OpsRamp is notable for its easy implementation in various IT environments and dynamic support, which enhances user experience.

Pricing and ROI: OPS/MVS Automation Intelligence aligns with mainframe cost structures, delivering competitive ROI. OpsRamp, while potentially requiring a higher initial investment, offers extensive features and scalability, providing considerable returns in complex infrastructure management.

To learn more, read our detailed OPS/MVS Automation Intelligence vs. OpsRamp Report (Updated: April 2025).

OPS/MVS Automation Intelligence vs. OpsRamp

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OPS/MVS Automation Intellig...

Ranking in Event Monitoring

13th

Average Rating

9.4

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

Mainframe Management (6th)

OpsRamp

Ranking in Event Monitoring

5th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (28th), AIOps (11th)

Mindshare comparison

As of May 2025, in the Event Monitoring category, the mindshare of OPS/MVS Automation Intelligence is 2.8%, up from 1.7% compared to the previous year. The mindshare of OpsRamp is 15.2%, up from 12.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Event Monitoring

Featured Reviews

it_user351621

IT System Analyst - Lead at a financial services firm with 10,001+ employees

The ability to use command rules is great when our operators have repetitive tasks, but we'd like to automate off of different highlighted messages without actually knowing what the message is.

One of the things we've been wanting to do is to be able to automate off of different highlighted messages without actually knowing what the message is. For example, we'd like to be able to create some generic automation when we receive a warning or alert message to allow, if nothing else, the automation team to know so we can contact the product owner. If there's something we can do to automate or expedite notification to the proper people, we want to try to do that.

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Muhammad Umair Gulfam

Implementation Engineer at a computer software company with 201-500 employees

Automates Azure resource monitoring and inventory management but slow with real-time patch status

There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Valuable features include: SSM, which provides for orderly startup and shutdown; OPSLOG, which enables filtering by message-id, and/or jobname(s); Rules, as OPS/REXX interface streamlines deployment, interfaces easily with JES2 and z/OS."

"I do not have to keep recordings. It is there and is proactive. It helps the operators, human editors, and me."

"Stability is probably the best out-of-the-box. Put it in, set it up, and you leave it alone. It works wonderfully."

"It alerts the operators when it is time to repair the communications and the IPLs."

"It's very flexible. You can customize what you need to, which is good. For example, you can do your own coding inside the tool, make your own scripting tooling."

"It is an easy product to use and it is stable."

"It reduces the number of repetitive motions required by a human to respond to the system."

"Once automatic IPL has been defined, anyone can perform an IPL with very little intervention. We know that all of the components will be started correctly."

More OPS/MVS Automation Intelligence pros

"The technical support is fantastic, and they are fast to respond."

"Predictive analysis is a valued feature."

"We find the products seamless integration with Zendesk to be extremely valuable to our business."

"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."

"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."

"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."

"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."

"Most features work fine."

More OpsRamp pros

Cons

"Some of the command sequences are too long."

"The reason sometimes it is not stable, we do not have the expertise to write the script."

"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."

"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."

"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."

"The GUI interface could be improved, but that is coming. They are working on that."

"Scalability is zero. It cannot be scaled because of its age."

"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."

More OPS/MVS Automation Intelligence cons

"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."

"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."

"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."

"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."

"An area of improvement would be application monitoring."

"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."

"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."

"OpsRamp cannot be scaled for big and large company deployments."

More OpsRamp cons

Pricing and Cost Advice

Information not available

"OpsRamp is a cost-effective solution."

"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."

"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."

"There is an annual licensing fee to use OpsRamp."

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Top Industries

By visitors reading reviews

Financial Services Firm

21%

Logistics Company

21%

Computer Software Company

13%

Insurance Company

12%

Computer Software Company

15%

Manufacturing Company

13%

Financial Services Firm

12%

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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What do you like most about OpsRamp?

Most features work fine.

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What is your experience regarding pricing and costs for OpsRamp?

OpsRamp is a cost-effective solution.

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What needs improvement with OpsRamp?

OpsRamp had shortcomings associated with its network capabilities. When my company introduced OpsRamp at a discussion, I saw that its network capabilities, which were not there, were in the process...

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Product Reports

OPS/MVS Automation Intelligence

Download OPS/MVS Automation Intelligence product report

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Also Known As

CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation

No data available

Overview

z/OS, its subsystems, databases, middleware, applications, and software generate thousands of event messages daily. IT professionals need a tool to filter, prioritize, and respond quickly to these events before they impact availability and threaten business processing and associated service level agreements. CA OPS/MVS EMA automates processes, enabling you to resolve problems as they arise. It also automates more routine tasks, simplifying IT management and operations.

Broadcom

OpsRamp is a leading cloud-based digital IT operations management platform. The solution allows your organization to leverage hybrid observability, process automation, and machine learning to modernize IT operations. OpsRamp can handle the speed, scope, and scale of modern IT and can help you drive productivity and business value. In addition, it can help your business manage, monitor, and consolidate your point tools and applications.

OpsRamp Features

OpsRamp has many valuable key features. Some of the most useful ones include:

Modern infrastructure monitoring: OpsRamp provides end-to-end visibility across applications, data centers, public clouds, point tools, and more.

Intelligent incident management: With this OpsRamp feature, you gain better problem identification, impact analysis, and first response for incidents with a streamlined process. This leads to proactive resolution and automated remediation that natively integrates with your ITSM tools.

Modern IT operations management: OpsRamp can help you consolidate your multiple point tools with its modern, SaaS-based IT operations platform. The solution can combine artificial intelligence, hybrid infrastructure monitoring, incident remediation, and service and topology mapping, so it can easily evolve with your organization

Service-centric AIOps: OpsRamp gives you the ability to examine your incidents, establish a tight feedback loop between your different teams, and reduce alert floods. Additionally, the solution enables your organization to deliver quick resolutions by using OpsQ, its artificial intelligence-powered event management engine.

Cloud migration: OpsRamp is a true multi-tenant, multi-tier SaaS platform that helps you move more applications and workloads to the cloud faster.

Curated dashboards: By using OpsRamp, IT teams can build curated dashboards using PromQL queries. A central dashboard repository can also be created if needed, and dashboards can be reused for shared IT services as necessary.

Topology maps: With OpsRamp’s service-aware topology maps, you are able to keep track of your entire hybrid IT infrastructure, enabling you to troubleshoot issues by using real-time dependencies for hybrid services.

OpsRamp Benefits

There are many benefits to implementing OpsRamp. Some of the biggest advantages the solution offers include:

Autodiscovery: OpsRamp auto-discovers multi-cloud and on-premises infrastructure across your IT environment and maps it to your IT services.

Multi-cloud telemetry and real-time events: The solution captures multi-cloud telemetry and real-time events as they occur so that your organization is able to make data-driven decisions by using the right performance and consumption insights.

Take action faster: OpsQ, the solution’s AIOps event management engine, drives faster incident resolution and helps reduce MTTD/MTTR of business-critical services.

Improved efficiency: OpsRamp helps deliver IT operations as a service. With the platform, you can automate workloads, manage multi-cloud costs, and see your IT operations become more efficient.

Flexible integrations: With OpsRamp, you do not have to get rid of your existing tools. The OpsRamp platform can consolidate them all into one contextual view using the metrics that matter most.

Monitoring integration support: OpsRamp delivers monitoring integration support for more than 150 cloud services across the leading three cloud providers: Amazon Web Services, Microsoft Azure, and Google Cloud.

Sample Customers

Tieto

Epsilon, CloudBrix, GreenPages, NIIT Technologies

OPS/MVS Automation Intelligence vs. OpsRamp