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OPS/MVS Automation Intelligence vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OPS/MVS Automation Intellig...
Ranking in Event Monitoring
12th
Average Rating
9.4
Reviews Sentiment
8.3
Number of Reviews
27
Ranking in other categories
Mainframe Management (7th)
OpsRamp
Ranking in Event Monitoring
3rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
IT Infrastructure Monitoring (28th), AIOps (13th)
 

Mindshare comparison

As of June 2025, in the Event Monitoring category, the mindshare of OPS/MVS Automation Intelligence is 2.9%, up from 1.7% compared to the previous year. The mindshare of OpsRamp is 15.3%, up from 12.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
 

Featured Reviews

GP
It automates responses, preventing issues from becoming more severe
I just installed version 12.3, which actually already has a number of new features. It's going to make it easier for some of our new users. I'm old-school, I learned it the old way. I actually want to go back and implement it and start doing things the new way. As I need to train people, it's going to make it easier for them and make the learning curve much shorter. The new release addressed some shortcomings of the product. It was old-school. The learning curve was a little bit long in the beginning, but it's really come a long way.
Muhammad Umair Gulfam - PeerSpot reviewer
Automates Azure resource monitoring and inventory management but slow with real-time patch status
There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a very stable product. I very much like the SSM stuff in it. The rules engine, it's awesome."
"With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements."
"If something breaks and it goes down when it's not supposed to, automation brings it right back up."
"I can and interrupt what's going on, bring a job down if I need to, and bring it back up."
"It allows us to respond faster to issues. If there are issues that come out, we're able to capture a message and alert somebody about it."
"It's very secure, because it's a legacy application."
"Once automatic IPL has been defined, anyone can perform an IPL with very little intervention. We know that all of the components will be started correctly."
"Their technical support is incredible, immediately responsive, and even if it is not updated to Level 2 support sometimes, they chip in providing more detailed answers and options to fix the problem."
"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."
"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."
"Most features work fine."
"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."
"It is a pretty stable solution."
"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
 

Cons

"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."
"Scalability is zero. It cannot be scaled because of its age."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
"Some of the command sequences are too long."
"The reason sometimes it is not stable, we do not have the expertise to write the script.​"
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"​It’s a complex product. The initial installation is easy, but implementing various functions is a constant process.​"
"OpsRamp cannot be scaled for big and large company deployments."
"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."
"OpsRamp had shortcomings associated with its network capabilities."
"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."
"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."
"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."
"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."
"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."
 

Pricing and Cost Advice

Information not available
"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."
"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."
"OpsRamp is a cost-effective solution."
"There is an annual licensing fee to use OpsRamp."
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Top Industries

By visitors reading reviews
Logistics Company
19%
Financial Services Firm
18%
Computer Software Company
13%
Manufacturing Company
10%
Computer Software Company
16%
Manufacturing Company
13%
Financial Services Firm
11%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
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What needs improvement with OpsRamp?
OpsRamp had shortcomings associated with its network capabilities. When my company introduced OpsRamp at a discussion, I saw that its network capabilities, which were not there, were in the process...
 

Also Known As

CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation
No data available
 

Overview

 

Sample Customers

Tieto
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about OPS/MVS Automation Intelligence vs. OpsRamp and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.