OPS/MVS Automation Intelligence vs OpsRamp comparison

OPS/MVS Automation Intellig...

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Executive SummaryUpdated on Jan 23, 2025

OPS/MVS Automation Intelligence and OpsRamp compete in IT operations management. OpsRamp appears to have an advantage with enhanced cloud services, making it ideal for diverse IT environments.

Features: OPS/MVS Automation Intelligence offers robust mainframe integration, incident automation, and reliable system uptime improvement. OpsRamp excels in managing multi-cloud infrastructure, AI-driven insights, and flexible hybrid environment management.

Room for Improvement: OPS/MVS Automation Intelligence could enhance its non-mainframe integrations, offer more analytics, and support broader observability across platforms. OpsRamp can work on refining its user interface, improve reporting customization options, and streamline integrations with existing enterprise systems.

Ease of Deployment and Customer Service: OPS/MVS Automation Intelligence ensures seamless deployment in mainframe systems and provides strong customer support. OpsRamp is notable for its easy implementation in various IT environments and dynamic support, which enhances user experience.

Pricing and ROI: OPS/MVS Automation Intelligence aligns with mainframe cost structures, delivering competitive ROI. OpsRamp, while potentially requiring a higher initial investment, offers extensive features and scalability, providing considerable returns in complex infrastructure management.

To learn more, read our detailed OPS/MVS Automation Intelligence vs. OpsRamp Report (Updated: September 2025).

OPS/MVS Automation Intelligence vs. OpsRamp

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OPS/MVS Automation Intellig...

Ranking in Event Monitoring

13th

Average Rating

9.4

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

Mainframe Management (7th)

OpsRamp

Ranking in Event Monitoring

2nd

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (14th), AIOps (6th)

Mindshare comparison

As of October 2025, in the Event Monitoring category, the mindshare of OPS/MVS Automation Intelligence is 3.4%, up from 2.1% compared to the previous year. The mindshare of OpsRamp is 14.0%, down from 15.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Event Monitoring Market Share Distribution
Product	Market Share (%)
OpsRamp	14.0%
OPS/MVS Automation Intelligence	3.4%
Other	82.6%

Event Monitoring

Featured Reviews

Greg Payne

Sr. Analyst/Technology Infrastructure at a energy/utilities company with 1,001-5,000 employees

It automates responses, preventing issues from becoming more severe

I just installed version 12.3, which actually already has a number of new features. It's going to make it easier for some of our new users. I'm old-school, I learned it the old way. I actually want to go back and implement it and start doing things the new way. As I need to train people, it's going to make it easier for them and make the learning curve much shorter. The new release addressed some shortcomings of the product. It was old-school. The learning curve was a little bit long in the beginning, but it's really come a long way.

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Muhammad Umair Gulfam

Implementation Engineer at a computer software company with 201-500 employees

Automates Azure resource monitoring and inventory management but slow with real-time patch status

There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a very stable product. I very much like the SSM stuff in it. The rules engine, it's awesome."

"Their technical support is incredible, immediately responsive, and even if it is not updated to Level 2 support sometimes, they chip in providing more detailed answers and options to fix the problem."

"Once automatic IPL has been defined, anyone can perform an IPL with very little intervention. We know that all of the components will be started correctly."

"Stability is probably the best out-of-the-box. Put it in, set it up, and you leave it alone. It works wonderfully."

"Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors."

"It is an easy product to use and it is stable."

"If something breaks and it goes down when it's not supposed to, automation brings it right back up."

"I do not have to keep recordings. It is there and is proactive. It helps the operators, human editors, and me."

More OPS/MVS Automation Intelligence pros

"We find the products seamless integration with Zendesk to be extremely valuable to our business."

"Predictive analysis is a valued feature."

"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."

"It is a pretty stable solution."

"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful."

"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."

"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."

"The multi-tenant architecture capability of OpsRamp has helped me streamline and improve the processes within my organization."

More OpsRamp pros

Cons

"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."

"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."

"The GUI interface could be improved, but that is coming. They are working on that."

"Scalability is zero. It cannot be scaled because of its age."

"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."

"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."

"Some of the command sequences are too long."

"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."

More OPS/MVS Automation Intelligence cons

"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."

"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."

"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."

"An area of improvement would be application monitoring."

"Automation is currently quite complex and needs to be improved."

"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."

"OpsRamp cannot be scaled for big and large company deployments."

"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."

More OpsRamp cons

Pricing and Cost Advice

Information not available

"There is an annual licensing fee to use OpsRamp."

"OpsRamp is a cost-effective solution."

"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."

"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."

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Top Industries

By visitors reading reviews

Logistics Company

21%

Educational Organization

13%

Manufacturing Company

10%

Insurance Company

Computer Software Company

15%

Manufacturing Company

13%

Financial Services Firm

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	3
Large Enterprise	8

Questions from the Community

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What do you like most about OpsRamp?

Most features work fine.

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What is your experience regarding pricing and costs for OpsRamp?

I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.

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What needs improvement with OpsRamp?

If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infr...

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Datadog vs OpsRamp

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SolarWinds NPM vs OpsRamp

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LogicMonitor vs OpsRamp

Compared 6% of the time

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Product Reports

OPS/MVS Automation Intelligence

Download OPS/MVS Automation Intelligence product report

Download OpsRamp product report

Also Known As

CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation

No data available

Overview

z/OS, its subsystems, databases, middleware, applications, and software generate thousands of event messages daily. IT professionals need a tool to filter, prioritize, and respond quickly to these events before they impact availability and threaten business processing and associated service level agreements. CA OPS/MVS EMA automates processes, enabling you to resolve problems as they arise. It also automates more routine tasks, simplifying IT management and operations.

Broadcom

OpsRamp is a leading cloud-based digital IT operations management platform. The solution allows your organization to leverage hybrid observability, process automation, and machine learning to modernize IT operations. OpsRamp can handle the speed, scope, and scale of modern IT and can help you drive productivity and business value. In addition, it can help your business manage, monitor, and consolidate your point tools and applications.

OpsRamp Features

OpsRamp has many valuable key features. Some of the most useful ones include:

Modern infrastructure monitoring: OpsRamp provides end-to-end visibility across applications, data centers, public clouds, point tools, and more.

Intelligent incident management: With this OpsRamp feature, you gain better problem identification, impact analysis, and first response for incidents with a streamlined process. This leads to proactive resolution and automated remediation that natively integrates with your ITSM tools.

Modern IT operations management: OpsRamp can help you consolidate your multiple point tools with its modern, SaaS-based IT operations platform. The solution can combine artificial intelligence, hybrid infrastructure monitoring, incident remediation, and service and topology mapping, so it can easily evolve with your organization

Service-centric AIOps: OpsRamp gives you the ability to examine your incidents, establish a tight feedback loop between your different teams, and reduce alert floods. Additionally, the solution enables your organization to deliver quick resolutions by using OpsQ, its artificial intelligence-powered event management engine.

Cloud migration: OpsRamp is a true multi-tenant, multi-tier SaaS platform that helps you move more applications and workloads to the cloud faster.

Curated dashboards: By using OpsRamp, IT teams can build curated dashboards using PromQL queries. A central dashboard repository can also be created if needed, and dashboards can be reused for shared IT services as necessary.

Topology maps: With OpsRamp’s service-aware topology maps, you are able to keep track of your entire hybrid IT infrastructure, enabling you to troubleshoot issues by using real-time dependencies for hybrid services.

OpsRamp Benefits

There are many benefits to implementing OpsRamp. Some of the biggest advantages the solution offers include:

Autodiscovery: OpsRamp auto-discovers multi-cloud and on-premises infrastructure across your IT environment and maps it to your IT services.

Multi-cloud telemetry and real-time events: The solution captures multi-cloud telemetry and real-time events as they occur so that your organization is able to make data-driven decisions by using the right performance and consumption insights.

Take action faster: OpsQ, the solution’s AIOps event management engine, drives faster incident resolution and helps reduce MTTD/MTTR of business-critical services.

Improved efficiency: OpsRamp helps deliver IT operations as a service. With the platform, you can automate workloads, manage multi-cloud costs, and see your IT operations become more efficient.

Flexible integrations: With OpsRamp, you do not have to get rid of your existing tools. The OpsRamp platform can consolidate them all into one contextual view using the metrics that matter most.

Monitoring integration support: OpsRamp delivers monitoring integration support for more than 150 cloud services across the leading three cloud providers: Amazon Web Services, Microsoft Azure, and Google Cloud.

Sample Customers

Tieto

Epsilon, CloudBrix, GreenPages, NIIT Technologies

OPS/MVS Automation Intelligence vs. OpsRamp