We performed a comparison between IBM Tivoli NetCool Impact and OPS/MVS Automation Intelligence based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is great at being able to fetch almost any kind of file."
"It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events."
"This product allows us to make use of open-source products, including running Java code."
"The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."
"It is an easy product to use and it is stable."
"The service has been wonderful. I like the people that I have had to deal with. The process is very straightforward. I call or use the website."
"Their technical support is incredible, immediately responsive, and even if it is not updated to Level 2 support sometimes, they chip in providing more detailed answers and options to fix the problem."
"With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements."
"Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors."
"I do not have to keep recordings. It is there and is proactive. It helps the operators, human editors, and me."
"It's a very stable product. I very much like the SSM stuff in it. The rules engine, it's awesome."
"It reduces the number of repetitive motions required by a human to respond to the system."
"For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."
"The solution is somewhat complicated. It's not exactly straightforward."
"Stability-wise, this product needs to be improved."
"IBM is not investing in the development of the on-premise version of this solution."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
"The reason sometimes it is not stable, we do not have the expertise to write the script."
"Scalability is zero. It cannot be scaled because of its age."
"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."
"It’s a complex product. The initial installation is easy, but implementing various functions is a constant process."
"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."
"Some of the command sequences are too long."
Earn 20 points
IBM Tivoli NetCool Impact is ranked 9th in Event Monitoring with 4 reviews while OPS/MVS Automation Intelligence is ranked 14th in Event Monitoring. IBM Tivoli NetCool Impact is rated 7.8, while OPS/MVS Automation Intelligence is rated 9.4. The top reviewer of IBM Tivoli NetCool Impact writes "Supports APA through ISPF and lets us easily integrate with other apps for ticketing purposes". On the other hand, the top reviewer of OPS/MVS Automation Intelligence writes "The ability to use command rules is great when our operators have repetitive tasks, but we'd like to automate off of different highlighted messages without actually knowing what the message is". IBM Tivoli NetCool Impact is most compared with IBM Tivoli NetCool OMNIbus and IDERA SQL Safe Backup, whereas OPS/MVS Automation Intelligence is most compared with BMC MainView, BMC TrueSight Operations Management, IBM Tivoli OMEGAMON and SCOM. See our IBM Tivoli NetCool Impact vs. OPS/MVS Automation Intelligence report.
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