What is our primary use case?
I use Nutanix Cloud Manager (NCM) to create virtual machines, connect them for storage. I use it for many other tasks, but mainly for servers or virtual machines, where I build different virtual machines, such as Windows and Linux, of all kinds.
What is most valuable?
The major attraction point of Nutanix Cloud Manager (NCM) is that everything is auto-scaling. For example, if we are trying to patch in Nutanix, when we go to the lifecycle manager and click on the patch, the VMs automatically migrate from one cluster to another cluster or one host to another host, and it starts getting patched. In other cloud setups, such as VMware, we need to do it manually, so Nutanix is more user-friendly than other cloud setups.
The best feature in Nutanix Cloud Manager (NCM), from my perspective as a cloud engineer, is having hardware to private setup support by a single vendor, whereas with other cloud setups, we have different support. For a setup, we have a separate support for the cloud setup and a separate support for the hardware. The second feature is creating auto-scheduled snapshots; until today, we haven't found any other cloud setup for scheduling a snapshot onto a VM. These are the main points: getting full support from the Nutanix vendor, scheduling the snapshots, and auto patching are the three best features I can mention, though there may be many others.
It is easy to use. Even a school student can run Nutanix Cloud Manager (NCM) automation because it is extremely user-friendly. Not only developers or experts but even a college graduate can use Nutanix, as everything is understandable and the graphical user interface of Nutanix Prism is very attractive.
What needs improvement?
The areas that could be improved include the Nutanix Move tool, which is presently used for migrating VMs from one setup to a private cloud. It can be improved by adding some other setups, such as Citrix Xen, Red Hat Virtualization, and Red Hat OpenShift. There are many other cloud products that need to be added to the Nutanix Move tool, which would be really helpful for us in India, where we use different setups such as Red Hat Virtualization, OpenShift, Citrix XenCenter, Hyper-V, and VMware.
The second suggestion is regarding the different clusters in Nutanix. Although Nutanix is very user-friendly and codeless, the individual clusters cannot be logged in at the same time via Prism, which takes time and can be wasteful. We have multiple clusters within Nutanix. Prism serves as the central management interface, allowing us to access these different clusters. When we log in through Prism, it takes a certain amount of time—sometimes several minutes—to log into each individual cluster. This can be quite time-consuming.
Another important issue, especially for our customers in India and other data centers, is the need for proper VM tool reports. We require detailed information such as VM names, IP addresses, CPU assignments, and CPU utilization. This data should be exported in an Excel format. For example, if a virtual machine has four CPUs, the Excel report should include entries like: VM name, IP address, 4 CPUs, and current utilization (e.g., if 2 out of 4 CPUs are being used). We also need to capture other parameters, such as memory and disk configurations (e.g., hard disk 1 and hard disk 2), whether any ISOs are mounted (like CD/DVDs), USB drives attached to the VM, storage types (like NVM), and any RDMs associated with the VM. By extracting all this information into an Excel file, we would create a handy inventory for all the engineers. This detailed VM list would be extremely beneficial for cloud engineers and managers working with Nutanix.
For how long have I used the solution?
I have been using Nutanix Cloud Manager (NCM) for the last two to two and a half years with substantial experience. I'm not an expert in automation, but the existing features are sufficient to manage effectively.
What do I think about the stability of the solution?
The stability of Nutanix Cloud Manager (NCM) is rated as eight out of ten.
What do I think about the scalability of the solution?
For scalability, I would rate it as eight out of ten.
We are managing private clouds for different clients. We currently hold 1,800 customers on Nutanix Cloud Manager (NCM), mostly medium customers, with approximately 100 enterprise customers and the remaining 1,700 being medium clients.
How are customer service and support?
I would rate Nutanix support as eight out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Having worked with approximately four to five different cloud setups including Nutanix, VMware, Hyper-V, and Red Hat OpenShift, I would rate both Nutanix and VMware similarly at four out of five as they provide similar features, but Nutanix is more attractive compared to VMware.
How was the initial setup?
We are exclusively managing a private cloud. I work specifically with the private cloud, while a separate team handles the public cloud. However, I can confidently say that no one is currently using Nutanix as a public cloud solution; it is being utilized solely as a private setup.
Deploying Nutanix is straightforward, but as with any new system, it can be complex at the beginning.
What about the implementation team?
In the past, we had vendor support during the initial stages, about two to two and a half years ago. The vendor would regularly visit our data center and provide guidance, which made it easier for us. However, understanding a new subject can still be challenging at first.
Considering my team, I have approximately ten experts working with Nutanix, while the rest are normal engineers handling basic tasks or support for Nutanix, VMware, or other clouds.
What's my experience with pricing, setup cost, and licensing?
India is a hub for various customers seeking technology solutions. Many of these customers are looking for competitive pricing, but Nutanix's costs tend to be quite high. We primarily work with mid-level customers in India rather than enterprise clients. These mid-level customers are interested in services that are priced more moderately. In comparison, Nutanix's pricing is significantly higher than that of other setups. As a result, we have approximately 3,000 customers using VMware, while Nutanix has around 1,800 customers. The disparity in these numbers is quite striking: 3,000 customers for VMware versus 1,800 for Nutanix. Indian customers don't like high-priced hyper clouds, so they invest in VMware, which offers the same features at a lower base price.
What other advice do I have?
I have seen a lot of improvements in Nutanix Cloud Manager (NCM), but the package we are using has been the same for the last two to two and a half years.
I would definitely recommend Nutanix Cloud Manager (NCM) to other users or cloud engineers, but they may hesitate due to the pricing. In India, the market looks for minimal prices and best features.
I would rate Nutanix Cloud Manager (NCM) a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud